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MIKE DUFFY
Registered Member

Date Joined Jun 2010
Total Posts : 1

Posted 6/27/2010 10:37 PM (GMT -5)

I am having a hard time logging into smart music. It says there is an error logging in. i am a new user and am anxious to start using this program! does anyone have any hints?

James Lund
SmartMusic Product Specialist

Date Joined Aug 2004
Total Posts : 11

Posted 6/28/2010 12:31 PM (GMT -5)

Mike,

Welcome to the forums! I didn't see any login problems with the server over the weekend, so if you're having this problem it's probably related to an account issue. Please set up a case at smartmusic.custhelp.com/app/ask to get quick assistance, or you can PM me the email address you used when purchasing SmartMusic and I can set up a case on your behalf.

Thanks,

James Lund

MakeMusic, Inc.

These on-line forums are intended for the exchange of ideas among the users of MakeMusic products. If you'd like individual help from our technical support staff, please contact us directly at www.smartmusic.com/support.

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