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designbox91
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  		   Posted 10/30/2009 10:16 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
I am using windows Vista and finale 2009.I recently installed my finale on my pc.After a few day during  my windows starup I have a diskcheck and later starup repair.I reformat my hardisk and later only installing windows vista I am still facing the problem.Do anybody know how to correct this problem.Thank you
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warrenbarnett
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  		   Posted 10/31/2009 2:32 AM (GMT -5)    Quote This PostAlert An Admin About This Post.
Soiunds like you have either an OS problem or a Hard drive problem. I would try to find a buddy who really knows what they are doing (like he does it for a living) to fix your computer, but better yet, take your computer to a certified shop.

Warren Barnett
 
Finale 2007, 2008, 2009, 2010
Garritan Personal Orchestra
Garritan Personal Orchestra 4.0,
Jazz & Big Band
Concert & Marching Band
Tapspace Virtual Drumline 2.51

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designbox91
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  		   Posted 10/31/2009 7:25 AM (GMT -5)    Quote This PostAlert An Admin About This Post.
I have tried brying down my laptop to Acer service centre and they replied me ,it is a software issue and they cannot help me.
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johnmouse
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  		   Posted 10/31/2009 7:50 AM (GMT -5)    Quote This PostAlert An Admin About This Post.
I agree with Warren that either your drive is failing or your operating system is corrupted. Since Acer is unwilling to offer you any further assistance I would do the following:

If you can boot up in safe mode, save all your data files to an external drive. Try to repair Windows with the Windows OS disk. If that doesn't work, you may have to reformat your hard drive and do a fresh install of the OS and all other programs.

John

Finale 2009c/2010
M-Audio KeyRig 49
Windows XP, SP2
P4 2.8 GHz
768 MB RAM

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designbox91
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  		   Posted 10/31/2009 9:33 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
I have just reformat the hardisk and install only finale 2009,But the same problem comes again.That is why I am not sure what to do..
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warrenbarnett
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  		   Posted 11/1/2009 5:30 AM (GMT -5)    Quote This PostAlert An Admin About This Post.

Many new computers have a hard disk diagnostic built into the BIOS of the machine. Try running that if your computer has it.

Try uninstalling Finale and see if it gives you issues. If it does, reformat, but only reinstall the OS. Don't install Finale or anything else. Play with the standard things that the OS does, and see if you get the same issues.

Warren Barnett
 
Finale 2007, 2008, 2009, 2010
Garritan Personal Orchestra
Garritan Personal Orchestra 4.0,
Jazz & Big Band
Concert & Marching Band
Tapspace Virtual Drumline 2.51

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designbox91
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  		   Posted 11/1/2009 7:41 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
Installing Only the OS I have no problem,after a few days I install Finale I get back the same problem. i am not sure If updating the finale would help or updating Vista would help.My pc is now in factory setting.
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warrenbarnett
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  		   Posted 11/1/2009 9:47 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
Install from factory setup and apply all the Microsoft updates that you can find. Even check the manufacturer's website to see if they have any updates that they have created. Then play with it for a while. Then install Finale. If you get an issue, then contact support. Hopefully, they can help you.

Warren Barnett
 
Finale 2007, 2008, 2009, 2010
Garritan Personal Orchestra
Garritan Personal Orchestra 4.0,
Jazz & Big Band
Concert & Marching Band
Tapspace Virtual Drumline 2.51

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designbox91
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Total Posts : 5
  		   Posted 11/1/2009 10:14 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
Thank you warrenbarnett,I have been following your advice quite closely,I am trying all my best for finale to work without any problem.
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