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Eyeball
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Total Posts : 32
 
   Posted 7/2/2010 8:44 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
I wanted to work with the existing tutorials today in 2011, but each time I opened one the noteheads were slashes, the clef was missing, and the time signature looked like random slashes. I'm sure a setting is off somewhere. Any ideas?


MacBook Pro 2.4 GHz
4 GB Ram MHz DDR3
Mac OS X 10.6.4
Finale 2011
Logic Studio 9
Yamaha PSR-310

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Mike Rosen
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   Posted 7/2/2010 11:27 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
Reinstall the fonts. See this thread: forum.makemusic.com/default.aspx?f=5&m=104389



Mike Rosen
www.specialmillwork.com

WebMaster for the Seattle SeaChordsmen www.seachordsmen.org
NEW SITE www.specialmillwork.com/finaletips.htm

Print Music 2004, 2006, 2008, 2009, 2010; Finale 2010b, 2011
Simple Entry, QWERTY keyboard. That's my system, and I'm stickin' to it.

Favorite reference: Essential Dictionary of Music Notation, Gerou & Lusk, 1996



"As a musician, he's a damn fine woodworker."

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Eyeball
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   Posted 7/3/2010 10:18 AM (GMT -5)    Quote This PostAlert An Admin About This Post.
I've tried the following fixes from the knowledge base, but they have not worked.

http://makemusic.custhelp.com/app/answers/detail/a_id/1727/kw/fonts/r_id/101773

http://makemusic.custhelp.com/app/answers/detail/a_id/3559/kw/fonts/r_id/101773


MacBook Pro 2.4 GHz
4 GB Ram MHz DDR3
Mac OS X 10.6.4
Finale 2011
Logic Studio 9
Yamaha PSR-310

Post Edited (Eyeball) : 7/3/2010 9:58:11 AM (GMT-5)

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gracenote
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Total Posts : 259
 
   Posted 7/3/2010 10:11 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
Eyeball said...
I've tried the following fixes from the knowledge base, but they have not worked.

http://makemusic.custhelp.com/app/answers/detail/a_id/1727/kw/fonts/r_id/101773

http://makemusic.custhelp.com/app/answers/detail/a_id/3559/kw/fonts/r_id/101773


Try opening the files again, and under the document menu choose "set default music font." Make sure Maestro or Engraver Font Set is selected. If neither of these fonts are available you have not installed them.

If selecting Maestro or Engraver solves the problem quit and open the file again to make sure the preference holds.

If you do not have duplicates, have installed your fonts correctly and have your prefs set correctly and the problem still occurs try deleting your font caches. You can do this with the free software ONYX:

www.apple.com/downloads/macosx/system_disk_utilities/onyx.html


GN

Specs: iMac 20“ Intel, 2.4ghz, 4GB ram, OS 10.6.x Snow Leopard; iBook PPC 1.2ghz, 768M ram, OS 10.4.11

Finale 2010b, Keystation 49E MIDI controller, Yamaha PSR 520, MIDIMAN 1x1

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Trevor Roberts Jr
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   Posted 7/31/2010 1:15 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
I tried to install the FontPack per the instructions at http://makemusic.custhelp.com/app/answers/detail/a_id/3559/kw/fonts/r_id/101773

most of my notes display correctly. however, my Clef sign is a weird symbol (similar to what was seen in Jazy's problem: http://forum.makemusic.com/default.aspx?f=5&m=104389 )

and my eighth note rests are Bass Clef symbols.

Is there a definitive, complete, one-stop guide to repairing all font problems?

Thanks,
Trevor
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Trevor Roberts Jr
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Date Joined Jul 2010
Total Posts : 3
 
   Posted 7/31/2010 1:40 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
I believe that I resolved the problem. This may be the correct solution for the Mac Folks. If anyone else finds it helpful, please create a sticky for it.

1. If you are seeing weird characters in your Score, please exit Finale and remove all Maestro and Jazz font families from Applications->Font Book

2. Download the Font Pack from makemusic.custhelp.com/app/answers/detail/a_id/3559/kw/fonts/r_id/101773

3. Reboot

4. Install the Font Pack (Altenatively, if you don't have the Font Pack, try reinstalling only the Fonts from the Finale DVD.)

5. open Finale, and all your notations should show up correctly.

I have 2010, and I hope this can help other version numbers. Sorry for the double-post. smilewinkgrin
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