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MakeMusic Forum > Public Forums > Finale - Macintosh - FORUM HAS MOVED! > Finale 2008a WORKS LIKE CRAP (Leopard) | Forum Quick Jump
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| zantac Registered Member
Date Joined Jan 2008 Total Posts : 4 | Posted 1/17/2008 5:45 PM (GMT -6) | | One day Finale 2008 decided to start messing around with me suddenly. Tried updating, now I have the following issues:
* Finale crashes when trying to print quite often, when crashed the computer needs to be rebooted because it freezes on "Loading CoreMIDI" in the startup dialog.
* OK/Cancel buttons doesn't work with mouse click (seen that other ppl have the same problem).
* Everytime Finale is shut down, instead of quitting it starts using 100% CPU and does so until it's force-quited manually. When trying to start Finale agaoin, it freezes on "Loading CoreMIDI" in the startup dialog, with reboot as the only solution.
* Finale sometimes creates a corrupt preference-file which causes crash on "Floating windows" in the startup process (known bug)
* Various bugs, sometimes it refuses to accept a clef change, applying a special kind of Staff style resulted in a full 36 piece orchestral score being replaced with "Tenor Saxophones" (so suddenly i had a score for 36 tenor saxophones with no way of undoing it, had to start over and cut/paste the old notes into the new score), and more other stuff.
I have the latest update of Finale (2008a), I have the latest (Leopard-compatible) drivers for my midi device (and even if the device is not plugged in, the result is still the same), I have the latest update of Leopard. I tried repairing permission without success and I've tried other methods that's been mentioned in forum posts.
I refuse to reinstall the entire system, I'd rather change permanently for Sibelius or something else, because it's about the same amount of work.
What is urgent to know is the following:
1. Does anyone recognize this type of behaviour. 2. I can put up with those bugs is there's some kind of way of RESETTING COREMIDI without restarting the computer. 3. Other suggestions are welcome.
Regards, Andreas | Back to Top | |
| David Young : chambermusic Registered Member
Date Joined Sep 2000 Total Posts : 2694 | Posted 1/17/2008 6:16 PM (GMT -6) | | Whoa, lots of problems,
Better take a Zantac. David Young
Composer of classical-romantic style chamber and orchestral music.
Finale 2.4 through 2008
Laptop PC, windows XP home, 2.4 ghz, 516 Megs RAM
Desktop PC, windows XP home, Gigastudio 3.03, 2 Gigs RAM, 3 hard drives
Also... GPO, Gigastudio 3.0, Kontakt 2.2, KH solo strings, VSL horizon solo strings, JABB, PMI pianos, Sampletekk renaissance flutes, Marimba, percussion, Giovani, Anthrology Celtic Winds and Spiritual Winds, complete Kirk Hunter orchestral library, Kirk Hunter Diamond Library, Garritan Concert and Marching band, Garritan Stradiveri violin and Gofriller cello with very limited knowledge of how to use them but waiting to learn on a new power mac computer.
arranging and orchestration! | Back to Top | |
| Stevem7 Registered Member
Date Joined Apr 2002 Total Posts : 3 | Posted 1/17/2008 9:53 PM (GMT -6) | | I can't get Finale 2008a in Leopard to print- only blank pages.
I had problems with MIDI Setup not working but trashing the MIDI drivers solved that. | Back to Top | |
| David Young : chambermusic Registered Member
Date Joined Sep 2000 Total Posts : 2694 | Posted 1/17/2008 11:13 PM (GMT -6) | | There are several music programs that are reported to have problems with Leopard. Hopefully MakeMusic and Native Instruments and other companies can work with Apple to fix these problems soon. It isn't just Finale. There are clearly "issues" with Leopard.
David David Young
Composer of classical-romantic style chamber and orchestral music.
Finale 2.4 through 2008
Laptop PC, windows XP home, 2.4 ghz, 516 Megs RAM
Desktop PC, windows XP home, Gigastudio 3.03, 2 Gigs RAM, 3 hard drives
Also... GPO, Gigastudio 3.0, Kontakt 2.2, KH solo strings, VSL horizon solo strings, JABB, PMI pianos, Sampletekk renaissance flutes, Marimba, percussion, Giovani, Anthrology Celtic Winds and Spiritual Winds, complete Kirk Hunter orchestral library, Kirk Hunter Diamond Library, Garritan Concert and Marching band, Garritan Stradiveri violin and Gofriller cello with very limited knowledge of how to use them but waiting to learn on a new power mac computer.
arranging and orchestration! | Back to Top | |
| Dr. Wiggy Early music: modern methods
Date Joined Jun 2006 Total Posts : 12628 | Posted 1/18/2008 5:16 AM (GMT -6) | | Whilst there may be bugs with Leopard and problems with Finale, I do not have these problems on my machine. The CoreMidi hanging and crash on quit seems to have stopped and I have never had problems printing, nor the dialog button problem, nor any problems with clefs (though I've not thoroughly tested the scenario given here).
So while Leopard and or Finale may need an update, these are problems that presumably can be rectified on your setup. The CoreMIDI hang and crash on quit is an issue with the preference file, and trashing the preferences will remedy this. I created a copy of a working set of preferences on my Desktop, which I then swapped into the Prefs folder when the crash occured. As I have said, this problem seems to have gone away on my Mac and I no longer have this issue - possibly since 2008a.
As others have said, it may be worth disabling any MIDI hardware drivers that are not yet updated for Leopard. Standard Mac troubleshooting techniques include repairing disk permissions in Disk Utility and seeing if the problem continues in a newly created user account. If it doesn't, then this shows that the issue related to a user preference file - not necessarily Finale, but possibly CoreMIDI or who know what.
Let us know if the problem persists after you have tried these steps. I'm happy to inspect crash logs if you post them here. Finale 2008a, 2Ghz iMac, OS X 10.5.1, M-Audio Audiophile USB Ancient Groove Music www.ancientgroove.co.uk | Back to Top | |
| musicofnote Registered Member
Date Joined Jan 2001 Total Posts : 490 | Posted 1/20/2008 6:44 AM (GMT -6) | | Before going off on a rant, it's always a good idea to check to see what the problem is, or failing actualy finding a problem (which is unfortunately usually the case), at least performing some rudimentary trouble-shooting steps.
1) If a program is being wonky, create a new profile with administrator status and start the program in that new profile. If the problem(s) persist, you can rule out a problem with the profile and can concentrate on the System / program. If the problems stop, the main problem is most probably in the your user profile. 2) In either case, use a program like Yasu to emtpy both the system and the user caches, delete corrupted preference files and re-do the prebinding. 3) repeat step 1) above. 4) Do you have ANY cute little haxies, helper programs etc. that were either carried over from a Tiger->Leopard upgrade or newly installed in Leopard? Could these be the problem? 5) If the problem persists in all profiles, try deleting the prefence files (.plists). 6) If the problem still persists in all profiles, have you tried a clean de-install (including doing a search for all bits and piece with Spotlight) and new re-install of Finale?
Leopard is still .1 software. Although I'm getting a new 2.8GHz iMac as my production machine, I will definately keep the present G4 1.4 GHz production machine up and running until I can assure myself, that a newly installed (no migration assistant on that one) system works cleanly with Finale. I do not really anticipate being fully reliant on this new iMac until at least 10.5.2 or even later. Maybe even a Finale 2008b.
Good luck!! greetings
University of Applied Sciences Northwestern Switzerland in Aarau
Leonard Cecil, ACHDS, ACTC, ACSA Systems Engineer Department of Design and Media Art
http://www.fhnw.ch http://hyperion.fh-aargau.ch (starting February 2008, Ethnological Seminar, Univ of Zürich)
and (formerly) Music of Note - Music Notation Workshop http://www.music-of-note.ch
------------ 1-MacBook w/2.16GHz, 2GB RAM, OS 10.5.1 XP SP2, Vista Business, Kubuntu 1-Mac AGP w/1.4 GHz, 1GB RAM, OS 10.4.11, OS 9.2.2, (also 10.5.1) 1-Cube w/ 1.2 GHz, 1GB RAM, OS 10.4.11 Server (OD Replica) 1-Mac AGP w/1.4 GHz, 1.25GB RAM, OS 10.4.11 Server (OD Master) 1-Mac Powerbook G3 (Kanga) Mac OS 9.1 and fun legacy software 1-IBM ThinkPad T-30 w/1.8 GHz, 512 MB RAM XP SP2, | Back to Top | |
| Obiwan Kenobi Very happy Jedi
Date Joined Mar 2005 Total Posts : 1043 | Posted 1/20/2008 9:08 AM (GMT -6) | | musicofnote said... Leopard is still .1 software. Although I'm getting a new 2.8GHz iMac as my production machine, I will definately keep the present G4 1.4 GHz production machine up and running until I can assure myself, that a newly installed (no migration assistant on that one) system works cleanly with Finale. I do not really anticipate being fully reliant on this new iMac until at least 10.5.2 or even later. Maybe even a Finale 2008b. I applause, Leonard ; you are million times right. These kinds of problems are widely known each time a new OS come out. I have ever thought that, in order to test a new OS (at present Leopard), it would be more cautious to install this new OS beside some favorites softwares (Finale) on another External (or internal) HD, or on another partition of the main HD. In this way, if any problem occurs between the soft and the new OS, it is easily possible to get back to an ancient configuration working nice (Finale + Tiger) without shaking an important working background. Doing so, when both Leopard and Finale won't no longer conflict, time wil be coming to switch on the new OS. I have already said that in another thread, but this has been very, very, very badly received ; I can't understand why "Experience is a comb being useful to do hair on bald head" (chinese proverb)
Kind Regards Bruno Paris-France G4-1.8Ghz / 1.5Go RAM / OSX 10.4.11 Finale 2000 - 2003a - 2005b - 2008a | Back to Top | |
| zantac Registered Member
Date Joined Jan 2008 Total Posts : 4 | Posted 1/22/2008 3:44 AM (GMT -6) | | Thanks for all the answers.
I have tried all kinds of troubleshooting besides creating a different account. I will try that later.
Preferences-file is trashed about 10 times, so it's not that.
Additional problem: Crashing when using implode/explode music, then needs reboot, works fine after reboot.
I might have tracked down something, but it's mearly a guess. It seems these problems often occurs when the computer have been in hibernate or the screensaver have been launched. It works normally with most functions, but when trying to print or explode music, it crashes.
Does anyone know if there's a way to reset CoreMIDI without restarting the computer? It has to be some kind of background process, right?
Does Finale provide any logs or anything that could be useful?
/Andreas | Back to Top | |
| harmonk Registered Member
Date Joined Aug 2004 Total Posts : 23 | Posted 1/22/2008 5:58 PM (GMT -6) | | gotta chime in with zantac, not just to spite the 'au contraire' - trashing prefs did not help in this case. same problem, finale 2008a freezes at the beginning of the startup process, the splash screen says coremidi. just before this happened, something else happened that seems to signal finale-failure: just after startup of finale, resizing the tool bar freezes finale, which then quits without warning. So: i too trashed the prefs file, first thing. no effect. went through, trashed all prefs, in the home folder, in the top level library too. no effect. Mac restart after restart. no effect.
used cacheout x. restarted. now finale works.
my 2 .... where's the cent sign? ¡§£™¢ there it is......
mark | Back to Top | |
| jim dukey Registered Member
Date Joined Apr 2004 Total Posts : 1082 | Posted 1/22/2008 7:40 PM (GMT -6) | | |
| musicofnote Registered Member
Date Joined Jan 2001 Total Posts : 490 | Posted 1/23/2008 12:05 AM (GMT -6) | | Cacheout X is a similar tool to Yasu. According to www.versiontracker.com, it's not yet out for Leopard. Yasu is. that's why we use Yasu with Leopard systems and still AppleJack for Tiger systems. Perhaps I was unclear or not complete. But in any case, such a tool, as long as it's approved for the OS one is using is a relatively safe troubleshooting measure. You may never know the exact cause of the problem, but they point to wonkiness either in the system caches and/or the caches in the user's own profile. We find the indispensible for our support work.
The suggestion to create a new user and see if the problem persists in the new user's profile is more to ease curious minds, so to speak. In either case, we use Yasu or AppleJack to clean those caches. greetings
University of Applied Sciences Northwestern Switzerland in Aarau
Leonard Cecil, ACHDS, ACTC, ACSA Systems Engineer Department of Design and Media Art
http://www.fhnw.ch http://hyperion.fh-aargau.ch (starting February 2008, Ethnological Seminar, Univ of Zürich)
and (formerly) Music of Note - Music Notation Workshop http://www.music-of-note.ch
------------ 1-MacBook w/2.16GHz, 2GB RAM, OS 10.5.1 XP SP2, Vista Business, Kubuntu 1-Mac AGP w/1.4 GHz, 1GB RAM, OS 10.4.11, OS 9.2.2, (also 10.5.1) 1-Cube w/ 1.2 GHz, 1GB RAM, OS 10.4.11 Server (OD Replica) 1-Mac AGP w/1.4 GHz, 1.25GB RAM, OS 10.4.11 Server (OD Master) 1-Mac Powerbook G3 (Kanga) Mac OS 9.1 and fun legacy software 1-IBM ThinkPad T-30 w/1.8 GHz, 512 MB RAM XP SP2, | Back to Top | |
| gracenote Registered Member
Date Joined Jun 2007 Total Posts : 339 | Posted 1/23/2008 12:48 AM (GMT -6) | | I love Finale but 2008 and Leopard have been a bad combo. I am able to work for a while before the same crash you describe hits me. Logging out and logging back in sets everything back to normal.
I do not remember a single crash with Tiger and my G4 and Finale 2007. Leopard has caused other problems so I believe the only solution is:
To wait for an update for Leopard (Which feels like a stable beta OS ) To wait for an update to Finale. To set the automatic save feature in Finale prefs to about 5 minutes so there is little loss of data.
Logging out and back in takes only about 15 seconds on my new machine so I don't see too much time loss, especially if the file has been saved fairly recently.
I also get somewhat suspicious of some of the new eye candy in Leopard. I use and like Spaces but I may try disabling it a while and see if I get better results. I have also added Finale to the exclusion list in some of my third part apps just in case they are the problems: Font Explorer Type it 4Me
gracenote | Back to Top | |
| musicofnote Registered Member
Date Joined Jan 2001 Total Posts : 490 | Posted 1/23/2008 1:25 AM (GMT -6) | | Gracie,
You specifically mention Font Explorer and Type It 4Me. 2 great utilities. Do you have the newest, Leopard compatible versions of these two? Your idea about disabling Spaces is a good idea. I played with it awhile, but just like in Linux, it's a neat toy and I understand that Apple had to include it to keep up with the rest, but, c'mon. does anyone really USE it in their real-life work? Well, maybe one or two, but even Office 2008 has problems with it.
I have not tried any real work in finale under Leopard, inasmuch as my production machine is 10.4.11, so I can't comment yet on how it works with Finale together. I have found eopard 10.5.1 quite usable in other areas, very stable and with the exception of missing hierarchal folders in the dock (which are reported coming back in 10.5.2) works as well for my established OTHER workflows as Tiger did. Of course I do not use Time Machine (yet) so I can't say I'm really pounding the system, but find your strategy otherwise sound. greetings
University of Applied Sciences Northwestern Switzerland in Aarau
Leonard Cecil, ACHDS, ACTC, ACSA Systems Engineer Department of Design and Media Art
http://www.fhnw.ch http://hyperion.fh-aargau.ch (starting February 2008, Ethnological Seminar, Univ of Zürich)
and (formerly) Music of Note - Music Notation Workshop http://www.music-of-note.ch
------------ 1-MacBook w/2.16GHz, 2GB RAM, OS 10.5.1 XP SP2, Vista Business, Kubuntu 1-Mac AGP w/1.4 GHz, 1GB RAM, OS 10.4.11, OS 9.2.2, (also 10.5.1) 1-Cube w/ 1.2 GHz, 1GB RAM, OS 10.4.11 Server (OD Replica) 1-Mac AGP w/1.4 GHz, 1.25GB RAM, OS 10.4.11 Server (OD Master) 1-Mac Powerbook G3 (Kanga) Mac OS 9.1 and fun legacy software 1-IBM ThinkPad T-30 w/1.8 GHz, 512 MB RAM XP SP2, | Back to Top | |
| gracenote Registered Member
Date Joined Jun 2007 Total Posts : 339 | Posted 1/23/2008 1:54 AM (GMT -6) | | I do have the latest version of both these programs.
I discovered a conflict with a Keyboard shortcut in Leopard.
Shift Command +B (The Shortcut for making text bold in Finale) opens the Bluetooth file exchange on my machine. This shortcut is linked to the Service: Send file to Bluetooth Device. Unfortunately, this service does not allow an alternative shortcut, even when using Service Scrubber. I was finally able to disable this Service shortcut by opening the Keyboard System preferences and adding the shortcut for all Applications:
Send File to Bluetooth Device
I changed the shortcut to command+option+B
This stopped the Bluetooth File exchange from opening.
~Gracenote | Back to Top | |
| Dr. Wiggy Early music: modern methods
Date Joined Jun 2006 Total Posts : 12628 | Posted 1/23/2008 2:58 AM (GMT -6) | | gracenote said... I do not remember a single crash with Tiger and my G4 and Finale 2007. Leopard has caused other problems so I believe the only solution is: To wait for an update for Leopard (Which feels like a stable beta OS ) To wait for an update to Finale. On what basis do you believe this? I do not have these problems with Leopard or Finale (and I use Spaces).
You are obviously having problems with your setup. What other problems outside Finale have you had? Perhaps they are related. Whilst the options you suggest may fix the problem, they are by no means the only solutions. Leonard has offered another solution, on top of the standard troubleshooting methods explained above.
I would avoid Cacheout X, as it is not yet written for Leopard, but there any number of cache cleaning utilities. Yasu, Onyx, Cocktail, etc. which you might like to try.
What makes you suspicious of the "eye candy"? Have you looked at the Console logs to see what the system is reporting at the time of the crash? Finale 2008a, 2Ghz iMac, OS X 10.5.1, M-Audio Audiophile USB Ancient Groove Music www.ancientgroove.co.ukPost Edited (Wiggy) : 1/23/2008 2:01:53 AM (GMT-6) | Back to Top | |
| harmonk Registered Member
Date Joined Aug 2004 Total Posts : 23 | Posted 1/23/2008 5:10 AM (GMT -6) | | I mentioned that i used cacheout x. Yep, it's a small risk. But i used it, there were no apparent problems, my OS is fine, and Finale now works. It was the only thing that changed that time.
Since it is possible that some cache or log someplace was the culprit i offer the following: If you are afraid of cacheout x, there are other ways to dump your caches etc using terminal/unix programming. Cacheout is just an interface after all with the unix stuff. I can't tell you what they are, but i know it's easy enough to google it up. Then you could do them singly, choose which ones you want to do, have more control over what happens.
There is no update for cacheout x yet for leopard, it's in progress.
Mark Macbook Pro 2.4ghz c2 duo, 4gb ram, Finale 2008a, about as happy with it as i have always been.... | Back to Top | |
| kaumann Registered Member
Date Joined Aug 2002 Total Posts : 883 | Posted 1/23/2008 8:49 AM (GMT -6) | | musicofnote said... 1) Your idea about disabling Spaces is a good idea. I played with it awhile, but just like in Linux, it's a neat toy and I understand that Apple had to include it to keep up with the rest, but, c'mon. does anyone really USE it in their real-life work? 2) I have not tried any real work in finale under Leopard, inasmuch as my production machine is 10.4.11, so I can't comment yet on how it works with Finale together. 1) I do. I use spaces a lot. 4 screens: 1. Finale 2. Digital Performer + Libretto 3. Mail 4. Other apps... very handy for me. 2) I work daily with F2k8a and 10.5.1. I have encountered following problems *** when quitting, Finale closes the document and hangs...need to force quit. No harm done, just a bit annoyance once a day. *** OK/cancel problem with mouse click in some dialogs (instead of normal click right-click works). This is obviously a bug of Finale. Already forgotten: using enter/escape instead. *** crash when MIDI interface is plugged when Finale is working and then opening MIDI preferences.
Other than that... working seems stable, no problem with spaces at all. hardware: MacBook Pro 2.0GHz, 2GB RAM, 7200rpm 100GB HD, M-Audio Firewire Audiophile & O2 software: Finale, TGTools, Wallander Instruments, Motu Symphonic Instrument + Ethno Instrument & Digital Performer, Melodyne cre8, RaySpace, Plogue Bidule, QuicKeys, Kontakt | Back to Top | |
| Brad Pearson Registered Member
Date Joined Mar 2004 Total Posts : 221 | Posted 1/23/2008 12:23 PM (GMT -6) | | Kaumann,
In regards to the hang on quit, do you find that if you close the document first and then quit that the hang doesn't happen? I have on occasion had this problem with Finale, and found that simply closing the document before attempting to quit solved the problem. This has been under Tiger, though, not Leopard. Brad Pearson THG Music Spokane WA Apple MacBook Pro, 15", 2.33 gHz, 3 gig RAM, OS 10.4.11, Finale 2008a, Kontakt 2 and 3, EWQLSO Silver and Gold XP, Garritan libraries | Back to Top | |
| kaumann Registered Member
Date Joined Aug 2002 Total Posts : 883 | Posted 1/23/2008 1:37 PM (GMT -6) | | Brad Pearson said... if you close the document first and then quit that the hang doesn't happen? I tried have this many times, doesn't matter if a document is open or not. hardware: MacBook Pro 2.0GHz, 2GB RAM, 7200rpm 100GB HD, M-Audio Firewire Audiophile & O2 software: Finale, TGTools, Wallander Instruments, Motu Symphonic Instrument + Ethno Instrument & Digital Performer, Melodyne cre8, RaySpace, Plogue Bidule, QuicKeys, Kontakt | Back to Top | |
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