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| MakeMusic Forum > Public Forums > Finale - Windows - FORUM HAS MOVED! > Change in Forum Location | Forum Quick Jump
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Derrek
Registered Member
      
Date Joined Dec 2009
Total Posts : 2347
| Posted 12/15/2016 11:54 AM (GMT -6) |   | Motet said...
If there's a way to see only the new postings in a thread, I can't figure it out. I saw your name there, so if you know, please tell me.
As in the diagram of a couple of entries from the Dorico Forum:
- Threads are listed in order of activity, most recent at the top (except for stickies).
- Unread mssgs have a red icon on the left, and clicking the orange page icon beside the subject line will take you to the unread posts in the thread.
- Read posts have a blue circular icon on the left.
- The date and author of the original post are beneath the subject line.
- After the Replies and Views columns, the name and date/timestamp of the most recent poster is in the right column.
- Signature files allow users to list the software and OS they use.
That's the kind of info and navigation help we need from the new Finale forum so that users can navigate easily and avoid wasting time, which discourages use of the forum especially by those interested in helping others.
Finale 2014.5, Finale 25.1 - Windows 7 (64-bit)
GPO 5, JABB 3, World Instruments
TG Tools Full, (Sonar Platinum, Dorico)
“Outside of a dog, a book is a man’s best friend. Inside of a dog it’s too dark to read.” — Groucho Marx
Post Edited (Derrek) : 12/15/2016 10:57:00 AM (GMT-6)
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Adam W.
Registered Member
Date Joined Aug 2008
Total Posts : 54
| Posted 12/19/2016 2:32 PM (GMT -6) | | You've all been with us for a long time and you've come to expect a high level of service from our team including phone support. This is a big change in our support model and I can tell that there's some skepticism as to how well it can work. We're fully committed to continue offering the excellent level of support you're used to. All of that being said, I understand that talk is cheap so all I can ask is that you give us the chance to prove it.
Constructive feedback about our products makes them better, and we've opened a new centralized venue for those conversations to take place. Our new community is open for all of you to make any comments and conversation you'd like! | | Back to Top | |
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Michel R. E.
Registered Member
Date Joined May 2003
Total Posts : 7430
| Posted 12/19/2016 2:43 PM (GMT -6) | | Adam W. said...
Constructive feedback about our products makes them better, and we've opened a new centralized venue for those conversations to take place. Our new community is open for all of you to make any comments and conversation you'd like!
what you seem to not be hearing, or are blatantly ignoring, is that your "new centralized venue" sucks as far as making things "better".
it's a far less efficient forum than this one, even with this one's deficiencies.
So since you've decided to go that route and ignore your user base, well, suffer the consequences.
Your new users won't have the support of long-time users as they do on this forum.
I've been using Finale since it first became available for Windows.
And I won't be switching to the "new improved" format you are ramming down our throats.
Whichever one of your employees suggested that this move would be a winner should be fired immediately, because he's an ID10T.
And before you get huffy and complain that I'm launching a personal attack on a MM employee, remember that YOU are ignoring your user base and treating us as though OUR support is not needed by you.
Remember, "your" forum depends on OUR input to make it work.
Treat us like dirt and you are going to get lots of dust trails as people migrate to other venues.
And people migrating to other venues also means considerably more exposure to alternate software, so in the long run that will translate to lost sales for MM.
Finale (started with ver. 3.0) using 2012 (2014 has been shelved for its lack of support for older Garritan libraries), putting Finale 25 through its paces.
Windows 8.1
basically ALL Garritan libraries, plus XSample Chamber Ensemble.
"Art critics suffer from Pigeon Syndrome. Pigeons like to leave their mark on monuments. But at the end of the day, the pigeon remains a pigeon, and the monument remains a monument." | | Back to Top | |
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Mike Rosen
himself
Date Joined Feb 2006
Total Posts : 14146
| Posted 12/19/2016 3:33 PM (GMT -6) | | | |
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Mike Rosen
himself
Date Joined Feb 2006
Total Posts : 14146
| Posted 12/19/2016 5:51 PM (GMT -6) | | | |
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HaraldS
Registered Member
Date Joined Jan 1999
Total Posts : 310
| Posted 12/19/2016 7:07 PM (GMT -6) | | Adam W. said...
you've come to expect a high level of service from our team including phone support. This is a big change in our support model and I can tell that there's some skepticism as to how well it can work. We're fully committed to continue offering the excellent level of support you're used to.
Did I miss something, do you do support in this forum? So what has a change in the support model to do with closing this forum? If I want support, I would call the german dealer's hotline. Me and other non-US users aren't looking for support by MM here, but are happy to be a part of a powerful and knowledgeable community. Sadly, this seems to come to an end.
Harald
Finale 3.0-2014.5, german edition, Windows 7
mostly hardware synths/keys, Cubase 7 / trombonist, pianist, conductor / Recklinghausen, Germany | | Back to Top | |
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Dan Kreider
Registered Member
Date Joined Oct 2013
Total Posts : 88
| Posted 12/20/2016 12:59 PM (GMT -6) | | Bad move, MakeMusic. This will not help your loyal customer base.
Look, the reality is that - in the short term - very few of us will storm out in a huff, delete Finale, and dive into Dorico. We're all too deeply invested in Finale for that, some of us for decades. But these things happen over time. Dorico (for all its growing pains) is ascending. I want to see Finale ascend with it. This is a step in the opposite direction. The long-term effect will not be good.
What POSSIBLE reason could you have for closing this forum? Yes, I read the OP, and I'm still asking the question. Mike, Zulli, Motet, and scores of others can bring a diverse wealth of ideas and input that even the most competent tech team can't reproduce. Is this forum some sort of threat to MM??
I don't think you understand. This is more than just "solving tickets" (which is not being done very well at the moment, I might add). It's about a community of Finale users that each bring their ideas to the table, as well as their unique personalities. That's what a community is. If a company has produced such a community, they need to cultivate it.
You guys need to do yourselves a favor and watch the LEGO "Brickumentary." A couple years ago, LEGO was at a crossroads. Would they feel threatened by the growing community of users that were innovating, or would they embrace it? Thankfully, they chose the latter. Guess what? LEGO skyrocketed. Don't take the opposite path.
Come on. We all want to see Finale succeed!
-Dan
Finale 2014d on Windows 10
Editor at Grace Music | | Back to Top | |
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Zuill
"The Troll"
Date Joined Oct 2003
Total Posts : 29077
| Posted 12/20/2016 8:22 PM (GMT -6) | | The way I look at it is: if they make the changes and the product still gets better, and their customer base increases, then we are all winners. If it backfires, they might be scrambling to get things fixed. Worst case scenario: MakeMusic goes belly-up.
Zuill
"When all is said and done, more is said than done."
Win 7 64bit, 2011b, 2012c, 2014d, 2014.5, 25.2
Favorite Forum quote: "Please, everybody, IGNORE THE TROLL!" | | Back to Top | |
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Ralph L. Bowers Jr.
Polymathist
Date Joined May 2012
Total Posts : 883
| Posted 12/20/2016 10:23 PM (GMT -6) | | Zuill said...
The way I look at it is: if they make the changes and the product still gets better, and their customer base increases, then we are all winners. If it backfires, they might be scrambling to get things fixed. Worst case scenario: MakeMusic goes belly-up.
Zuill
And, maybe a few that sold the company on this new pigs ear ends up getting fired. It's happened in the past.
Finale 2010b, 2011b, 2012c, 2014d, 2014.5, Version 25.2; TGTools Pro, Patterson plugins, JW plugins (current for each Finale Instalation)
Sibelius 6.2, 7.1.3, 7.5.1, 8.5.0, Write Score Sound Sets, TMT Publisher Bundle Plugins, Bob Zawalich plugins, Dolet 6.6
Print Music 2004, 2010a, 2011a, 2014a
Progression, Progression 2, Progression 3, Notion 4, Notion 5 (Notion 5 not really any better than 4, [Notion 6 (bought but not installed)]
Pro Tools 9.5, Reaper
Kontakt 5
GPO4, GPO5, World Instruments
SmartScore X Pro, SmartScore X2 Pro, PhotoScore Ultimate 6 & 7 & 8.04 ( 7 has some utility----best of those available, 8 has some issues that need fixing)
M-Audio "Oxygen 25" Midi input keyboard (recent addition 2014)
Systems (5) // Windows XP Pro (32bit), 2@ Windows 7 Pro, 8.1 Pro, Windows 10 64 bit, 4GB - 16GB RAM
Paper & Pencil
BMus, MM (Musicology) | | Back to Top | |
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Michel R. E.
Registered Member
Date Joined May 2003
Total Posts : 7430
| Posted 12/20/2016 10:27 PM (GMT -6) | | Ebony Ivory said...Adam W. said...
You've all been with us for a long time and you've come to expect a high level of service from our team including phone support. This is a big change in our support model and I can tell that there's some skepticism as to how well it can work. We're fully committed to continue offering the excellent level of support you're used to. All of that being said, I understand that talk is cheap so all I can ask is that you give us the chance to prove it.
Constructive feedback about our products makes them better, and we've opened a new centralized venue for those conversations to take place. Our new community is open for all of you to make any comments and conversation you'd like! This simply stinks of patronising arrogance. "[We've] all been with us for a long time", YES, we HAVE. That's what pays for YOUR job, matey. Without US, there would be NO you. And this FORUM is where we talk to and help each other. YOUR users, YOUR income source. So stop frigging pontificating, and LISTEN to the very people who PAY YOUR SALARY. Your USERS. Brian
Hear hear!
What he said!
Finale (started with ver. 3.0) using 2012 (2014 has been shelved for its lack of support for older Garritan libraries), putting Finale 25 through its paces.
Windows 8.1
basically ALL Garritan libraries, plus XSample Chamber Ensemble.
"Art critics suffer from Pigeon Syndrome. Pigeons like to leave their mark on monuments. But at the end of the day, the pigeon remains a pigeon, and the monument remains a monument." | | Back to Top | |
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SF
Registered Member
Date Joined Dec 2001
Total Posts : 1555
| Posted 12/20/2016 11:35 PM (GMT -6) | | WHAT???!! The idea of moving forums does not mean the company is going belly-up. I've sat back reading this until now. This forum will be here to stay, to search etc…just locked. There is a new forum…either go to it or not. Do I like it…No, but how many times have I heard that this forum is subpar.
For many, many years there was never an official Finale forum and there was just the email forum (that continues on today) which helped Tobias create TGTools and showed MM that a forum would be a good idea. Frankly I still benefit from THAT forum more than I do here. Times change…it's time to move on. It might not be perfect but it will evolve and we will all find a place…or move on but Finale will still be here.
sƒ
MPB 17" 3Ghz Intel Core 2 Duo, 8GB, 10.6.8 and 10.11.6
MacPro (mid 2010) 2.8 Ghz Qual-Core Intel Xeon, 16GB, 10.8.5, 10.11.6, 10.12 Three 27" Apple Displays
Finale 2.6.3-->25, Sib. 3.0-->7.5, Logic X, QuicKeys 4.0.7, DoubleCommand DoubleCommand, Mouse Locator Mouse LocatorPost Edited (SF) : 12/20/2016 10:39:30 PM (GMT-6) | | Back to Top | |
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Jim Coull
Registered Member
Date Joined Jun 1999
Total Posts : 2723
| Posted 12/20/2016 11:47 PM (GMT -6) | | So Mike, in addition to all your other talents & skills, you are also a fan of Becketts?
JC | | Back to Top | |
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