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Kirsty b
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Date Joined May 2005
Total Posts : 1
  		   Posted 5/2/2005 11:06 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Hi there! i'm just trying to activate my subscription but it says that there is no subscription available on my account. Any idea what might be wrong?
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Tyler
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Date Joined Mar 2001
Total Posts : 3586
  		   Posted 5/2/2005 5:18 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Give customer support a call at at 866-240-4041. They're open 8:30am-8pm Central Time, so you may be able to catch them before they close for the night.

Windows XP, all updates
 

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ChordalChoirs
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Date Joined Feb 1999
Total Posts : 467
  		   Posted 5/3/2005 5:11 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
That's really 8:30 am-5pm Central Time. I just called as my subscription has not been working since Saturday.

Thank you!

Diane

Finale 2005b, Win XP Pro
 

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Carla @ MakeMusic
MakeMusic



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Date Joined Jan 2004
Total Posts : 1664
  		   Posted 5/4/2005 9:04 AM (GMT -6)    Quote This PostAlert An Admin About This Post.

 

SmartMusic Technical Support at 866.240.4041 is open from 8am-8pm CDT, M-F. SmartMusic Sales, Notation Technical Support and the rest of the office closes at 5. Notation Registration and Upgrades are open 24/7, although you'll get a limited answering service outside normal business hours.

-Carla

MakeMusic! Inc.

These on-line forums are intended for the exchange of ideas among the users of MakeMusic products. If you'd like individual help from our technical support staff, please contact them directly via email at winsupport@makemusic.com or macsupport@makemusic.com or call 952-937-9703.

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