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Writer of Music
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   Posted 12/15/2016 12:14 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Is this because of the 25.2 update or what? Yesterday I couldn't enter diacriticals into a score, today I can't enter any expression whatsoever. Clicking in the score will draw some random expression without ever showing me the dialog where I can choose what expression I would like to enter into the score. In one document it's rehearsal marks, in another Finale insists on 'bisbigliando'.
Rebooting Finale has no effect.
Rebooting the computer at least did the trick. Am I really supposed to reboot the computer every second launch of Finale?


Finale 25.
Mac OS X 10.11.6.

Post Edited (Writer of Music) : 12/15/2016 11:21:07 AM (GMT-6)

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N. Grossingink
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   Posted 12/15/2016 12:30 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Writer of Music said...
Clicking in the score will draw some random expression without ever showing me the dialog where I can choose what expression I would like to enter into the score.


This is the "Virtual Stuck Key Syndrome" again. Yes, rebooting the computer usually is your only recourse. You had this happen just recently. Is it the same file, by chance? How often has this happened within the past few weeks?

As for my personal experience, this only happens once or twice a year. Hopefully you'll be rid of the problem for a long stretch.

N.


OSX El Capitan 10.11.6
Finale 2011c, 2012c for production work

Finale 2014.5, not used by my clients

(Finale v25 - not interested yet)

TgTools, Patterson Plugins, JW Change and Staff Polyphony, QuicKeys 4
Mac Mini 2.4 Ghz Intel, 8GB RAM
New Belgium Fat Tire Ale

"At last, fortissimo!"
–Gustav Mahler, on visiting Niagara Falls

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Writer of Music
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Date Joined Aug 2011
Total Posts : 848
 
   Posted 12/15/2016 3:08 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
What is this "Virtual Stuck Key Syndrome"? Why does it only affect Finale? How can it lead to different results in different documents (rehearsal marks in one and 'bisbigliando' in the other)?
Googling "Stuck Key Syndrome" typically points towards Leopard and MacBooks. I use neither. Reported is continuous beeping, there is none in my case.

This happened today in a document that I only started today. Last time was well over two weeks ago and didn't allow me to draw any smart shapes but the never used 'palm mute' smart shape. Yesterday Finale wouldn't allow me to type any diacritic. Related problem? I mean, related in any other way than both being specific for Finale?


Finale 25.2
Mac OS X 10.11.6.

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N. Grossingink
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   Posted 12/15/2016 3:26 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
I'm going to file a case with tech support. I'll report back with any information I recieve.

N.


OSX El Capitan 10.11.6
Finale 2011c, 2012c for production work

Finale 2014.5, not used by my clients

(Finale v25 - not interested yet)

TgTools, Patterson Plugins, JW Change and Staff Polyphony, QuicKeys 4
Mac Mini 2.4 Ghz Intel, 8GB RAM
New Belgium Fat Tire Ale

"At last, fortissimo!"
–Gustav Mahler, on visiting Niagara Falls

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John Ruggero
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   Posted 12/15/2016 6:42 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
The same thing happened to me today with 2014.5. Restarting my computer fixed it. Never encountered this before.


Mac mini (OS 10.8.5) with dual monitors, Finale 2014.5 (Finale 2011 and 2014d as backups) with GPO 4
Kurzweil Mark 5 with M-Audio Midisport 2 x 2, Adobe InDesign CS4, SmartScore X Pro, JW Plug-ins
www.cantilenapress.com

The better the composer, the better the notation.

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Mike Rosen
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Date Joined Feb 2006
Total Posts : 14146
 
   Posted 12/20/2016 1:12 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
FWIW, I can clear it up by logging out of my user account, and back in. It's faster than restarting the computer.

This has been an issue since (at least) 2012. No one has been able to find the "trigger." And what's more, it seems to be different keys for different users, although I think it stays consistent as to which key it is. At least, it's always the same one for me.



Mike Rosen
www.specialmillwork.com

Bass with Choir of the Sound www.choirofthesound.org
Volunteer copyist (The Gang of Twelve) for the Barbershop Harmony Society
FINALE TIPS at www.specialmillwork.com/finale-tips-and-tricks/index.html

Finale 2014.5 on El Capitan
Simple Entry, QWERTY keyboard, numberpad. That's my system, and I'm stickin' to it.

"As a musician, he's a damn fine woodworker."

Post Edited (Mike Rosen) : 12/20/2016 12:17:54 PM (GMT-6)

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