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Michel R. E.
Registered Member

Date Joined May 2003
Total Posts : 7430

Posted 9/2/2016 1:34 PM (GMT -6)

For some odd reason the 5 on my numpad does not work with Finale 25. It works fine with 2012 and with 2014.4, and obviously while typing on this forum: 5555555

All the other numbers work when I use speedy entry, so I can get every note value EXCEPT the quarter note.

Has anyone else come across this problem?

The 5 works perfectly fine with absolutely every other application I have. The only one with a problem is Finale 25.

Finale (started with ver. 3.0) using 2012 (2014 has been shelved for its lack of support for older Garritan libraries) under Windows 8.1
basically ALL Garritan libraries, plus XSample Chamber Ensemble.

"Art critics suffer from Pigeon Syndrome. Pigeons like to leave their mark on monuments. But at the end of the day, the pigeon remains a pigeon, and the monument remains a monument."

Mike Rosen
himself

Date Joined Feb 2006
Total Posts : 14146

Posted 9/2/2016 3:07 PM (GMT -6)

Does it work in Simple? (Probably not, but I thought I'd ask.)

Did you check in Speedy Options to see if it's still registered to that key?

Mike Rosen
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Simple Entry, QWERTY keyboard, numberpad. That's my system, and I'm stickin' to it.

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Motet
Isorhythmic

Date Joined Dec 2002
Total Posts : 12849

Posted 9/2/2016 3:20 PM (GMT -6)

Try toggling NumLock?

Finale 2014.5, 2011b, 2005, TGTools
Windows 7, MIDI input
Finale Transposition Chart

Michel R. E.
Registered Member

Date Joined May 2003
Total Posts : 7430

Posted 9/2/2016 4:01 PM (GMT -6)

as I said, it works perfectly fine in all other programs, including previous versions of Finale.
Yes, I've toggled numlock on and off and on and off and rebooted and kicked the computer and sacrificed a virgin lamb to the pagan goat god... there's not much I haven't tried.

I don't see in Speedy options where there might be a specific setting for registering keys to actions.

EDIT:
and wanted to add that it also does not work in Simple entry (which I never use anyways).

Pressing the 5 key simply does.. nothing. I may as well press on my nose for all the effect it causes.

Post Edited (Michel R. E.) : 9/2/2016 4:08:17 PM (GMT-5)

Michel R. E.
Registered Member

Date Joined May 2003
Total Posts : 7430

Posted 9/2/2016 4:24 PM (GMT -6)

The mystery deepens.
I tried adding text with the number 5 in it, using my numpad, all numbers worked, entering the correct numerals - except the number 5. Just like with note/rest entry, it simply did nothing.

Motet
Isorhythmic

Date Joined Dec 2002
Total Posts : 12849

Posted 9/2/2016 4:29 PM (GMT -6)

The 5 key works for me. I guess you could try recreating finale.ini.

Finale 2014.5, 2011b, 2005, TGTools
Windows 7, MIDI input
Finale Transposition Chart

gogreen
Registered Member

Date Joined Dec 1999
Total Posts : 1618

Posted 9/2/2016 4:33 PM (GMT -6)

Can you try a different keyboard?

Arthur J. Michaels

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Michel R. E.
Registered Member

Date Joined May 2003
Total Posts : 7430

Posted 9/2/2016 4:34 PM (GMT -6)

Motet said...
I guess you could try recreating finale.ini.

good suggestion.. unfortunately, it didn't work. No difference at all.

The strange thing is that this problem only appears with Finale 25.
Absolutely every other program I use it works perfectly fine, including both previous versions of Finale I have installed.

Post Edited (Michel R. E.) : 9/2/2016 4:39:17 PM (GMT-5)

gogreen
Registered Member

Date Joined Dec 1999
Total Posts : 1618

Posted 9/2/2016 4:51 PM (GMT -6)

Uninstall and then reinstall F25?

Motet
Isorhythmic

Date Joined Dec 2002
Total Posts : 12849

Posted 9/2/2016 5:39 PM (GMT -6)

Very strange!

Finale 2014.5, 2011b, 2005, TGTools
Windows 7, MIDI input
Finale Transposition Chart

Michel R. E.
Registered Member

Date Joined May 2003
Total Posts : 7430

Posted 9/2/2016 6:12 PM (GMT -6)

I'd rather avoid re-installing, since this is the demo version and I have limited time to continue trying it out.

Wlgold
Registered Member

Date Joined May 2004
Total Posts : 1733

Posted 9/2/2016 6:48 PM (GMT -6)

Can you look at TG tools' Menu Shortcuts and see if 5 got added in there by mistake. If Finale 25 still uses the registry for this it shouldn't make a difference since it works with earlier Finale. But it doesn't hurt to look.

Finale 2014-5, GPO 5, JABB 3, Garritan Steinway Basic, Garritan World Instruments
Windows 10, 64 bit
Intel Core 2 Quad, 8GB RAM

Michel R. E.
Registered Member

Date Joined May 2003
Total Posts : 7430

Posted 9/2/2016 7:21 PM (GMT -6)

Wlgold said...
Can you look at TG tools' Menu Shortcuts and see if 5 got added in there by mistake. If Finale 25 still uses the registry for this it shouldn't make a difference since it works with earlier Finale. But it doesn't hurt to look.

Oh my god! that did it!!!

Somehow, there was some unusable shortcut ("menu item is not available") in the TGTools plugin.

As soon as I deleted it the problem went away!

Thank-you all for your efforts.

At least now I can actually TEST Finale 25 and see if it works or not for me!

Zuill
"The Troll"

Date Joined Oct 2003
Total Posts : 29077

Posted 9/3/2016 1:14 AM (GMT -6)

Oddly, earlier I started writing a post about TGTools Menu Shortcuts and stopped because I figured it should affect all versions of Finale equally. But just now, it occurred to me that v25 is 64 bit, so I'm guessing the TGTools Menu Shortcuts for earlier versions of Finale are stored in a different place.

Zuill

"When all is said and done, more is said than done."

Win 7 64bit, 2011b, 2012c, 2014d, 2014.5

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Piotr Kolodziej
Registered Member

Date Joined Jan 2005
Total Posts : 739

Posted 9/3/2016 2:27 AM (GMT -6)

If you use TGTools bundle, I found that it copies shortcuts (from earlier version of FInale), but what worse it creates new ones...
Please be careful if you remove it from Finale 25 you will loose something in 2014 (or earlier).

Piotr

Full beta of TGTools 3.0 (for FInale 25) stores shortcuts in separate place.

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