Finale SmartMusic
  Home | Log In | Register | Search | Help
   
MakeMusic Forum > Public Forums > Finale - Windows - FORUM HAS MOVED! > Crashing Finale 25.1  Forum Quick Jump
 
You cannot post new topics in this forum. You cannot reply to topics in this forum. Printable Version
[ << Previous Thread | Next Thread >> | Show Newest Post First ]

skublics
Registered Member

Click to send skublics email.Personal Homepage Not AvailableSend a Private Message to skublicsAIM Not AvailableICQ Not AvailableY! Not AvailableMSN Not Available
Date Joined Feb 2005
Total Posts : 112
  		   Posted 11/13/2016 6:37 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
I posted this once already but just trying again to look for help.

I upgraded to Finale 25.1 from 2014.5.
I have not changed any hardware or operating systems.

In speedy entry mode, when I set CAPS LOCK and select a note value (e.g. 5 for a quarter note),
I play a note on my keyboard input device, I hear it but nothing appears on the screen.
As soon as I click anywhere else, it crashes ("program not responding").

An additional problem:
I also noticed that when I try to "playback" my work, it does not play; There is a momentary
'processing for human playback' window; the playback cursor
does not move.
Under MIDI/Audio I have it set "Play Finale thru MIDI" which I usually do.

I stop playback...I can resume working.

The first problem is what I REALLY need help with.
Short of re-installing, I don't know what to do.
Anyone have any ideas as to what I might check??
THANKS!

Tom Skublics


Lenovo Z70
Windows 10
Finale 25.1

Back to Top

Ron.
Composer



Email Address Not AvailableClick to visit Ron.'s website.Send a Private Message to Ron.AIM Not AvailableICQ Not AvailableY! Not AvailableMSN Not Available
Date Joined Mar 2003
Total Posts : 8828
  		   Posted 11/13/2016 6:43 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
You already have an open active post on this topic. Apparently no one here is able to help. We are not representatives of MakeMusic--only fairly experienced users. So, I suggest you open a support ticket.

Finale 25

GPO5, JaBB3, GIO, COMB2, GWI, GIFF, Steinway Basic.

Windows 7; 10 GB RAM.

www.composeforums.com

Back to Top

Motet
Isorhythmic



Email Address Not AvailablePersonal Homepage Not AvailableSend a Private Message to MotetAIM Not AvailableICQ Not AvailableY! Not AvailableMSN Not Available
Date Joined Dec 2002
Total Posts : 12849
  		   Posted 11/13/2016 8:08 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Tom, there's a button now for resetting your program preferences. It very often solves the kinds of problems you're having. It's not your fault--pressing the button in fact deletes a file in which Finale stores more than just user preferences, and it sometimes gets corrupted. So give that a try before reinstalling (it's probably what customer support will suggest).

Follow the instructions here:

/usermanuals.finalemusic.com/FinaleWin/Content/Finale/Finale_Preferences.htm?Highlight=reset%20preferences

Finale 2014.5, 2011b, 2005, TGTools
Windows 7, MIDI input
Finale Transposition Chart

Post Edited (Motet) : 11/13/2016 7:24:49 PM (GMT-6)

Back to Top

skublics
Registered Member

Click to send skublics email.Personal Homepage Not AvailableSend a Private Message to skublicsAIM Not AvailableICQ Not AvailableY! Not AvailableMSN Not Available
Date Joined Feb 2005
Total Posts : 112
  		   Posted 11/13/2016 11:24 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Thanks.
I had already re-installed when I saw your suggestion.
I tried your 'reset preferences' solution and it did not work.

I had a theory that this problem was related to my problems with
"playback" not working.

Investigating MakeMusic support, I found this article:

https://makemusic.zendesk.com/hc/en-us/articles/217526428

I edited the FINMIDI.INI file as it suggests, and, voila...everything is working.

Although their method of editing did not work....
you've got to find the correct path expression...
on my PC it was
C:\Users\tom\AppData\Roaming\MakeMusic\Finale

Then simply open the FINMIDI.INI file and make the changes.

Tom Skublics


Lenovo Z70
Windows 10
Finale 25.1

Back to Top

Charles Lawrence
Registered Member



Click to send Charles Lawrence email.Personal Homepage Not AvailableSend a Private Message to Charles LawrenceAIM Not AvailableICQ Not AvailableY! Not AvailableMSN Not Available
Date Joined Dec 2009
Total Posts : 3638
  		   Posted 11/14/2016 9:37 AM (GMT -6)    Quote This PostAlert An Admin About This Post.

Tom,

Those instructions, as is usual, are out of date.  You found that out.  They refer you to a directory named "Finale [your version number]", without the quotes.  This is valid for some versions of Finale prior to Finale 25, e.g. Finale 2012, Finale 2014, and Finale 2014.5.  Starting with Finale 25, that particular directory was named simply "Finale".  Finale 25.1 is just an update of Finale 25, and not a standalone version that can run concurrently with Finale 25, as was the case with Finale 2014 and Finale 2014.5.  That is why there is no directory name Finale 25.1.  Any files updated from 25 to 25.1 were simply replaced in the "Finale" directory hierarchy.

The environment variable %appdata%, when put in a directory path, should translate to your roaming AppData directory, e.g. in your case, "C:\Users\tom\AppData\Roaming"

"Anything is possible if you don't know what you are talking about!"

Windows 10 Professional (x64) (build 10586)
 
3.50 gigahertz Intel Core i7-5930K, Multi-core (6 total), Hyper-threaded (12 total)
32638 Megabytes Usable Installed Memory, 17514.37 Gigabytes Usable Hard Drive Capacity
NVIDIA GeForce GTX 980 - 4GB [Display adapter]
ASUS Rampage V Extreme motherboard, Realtek HD Audio

Finale 2014.5.6359, Finale 25.1.0.182
Garritan GPO4.02

Cakewalk SONAR X3 - (X3e build 244) - x64, Sound Forge Audio Studio 10.0, Audacity 2.1.0
Sharpeye 2.68, PhotoScore Ultimate 7.0.2, SmartScore X2 Pro 10.5.8

"There is a world of difference between a person who has a big problem and a person who makes a problem big." – John Maxwell

Back to Top
You cannot post new topics in this forum. You cannot reply to topics in this forum. Printable Version
   
Forum Information
Currently it is Tuesday, December 19, 2023 6:42 PM (GMT -6)
There are a total of 403,820 posts in 58,165 threads.
In the last 3 days there were 0 new threads and 0 reply posts. View Active Threads
Forum powered by dotNetBB v2.42EC SP3
dotNetBB © 2000-2023

Need Support? | Forum Help Manual