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Jetcopy
Registered Member

Date Joined Oct 2000
Total Posts : 4795

Posted 8/4/2016 11:13 AM (GMT -6)

Motet said...
I think you really need to provide uploads for examples, etc. Relying on users to place them elsewhere will result in broken links for someone wishing to go back and read an old thread. What's the issue, server space or software capability? If you have chosen software that doesn't provide that, now is the time to look for something else while there are not many posts there.

Agree 100%. I have no intention of using Dropbox or other method of file exchange. It needs to be a part of the forum software.

Retina Macbook Pro OSX 10.9.5, 2.5GHz Intel Core i7, 16 GB RAM, El Capitan on separate drive

Gareth Green
Player of fine trumpets

Date Joined Oct 2001
Total Posts : 2943

Posted 8/4/2016 10:57 AM (GMT -6)

KennethKen said...

Absolutely!

Indeed; and maybe even something that allows uploads from IE ...

Gareth J. Green

Fin2014c
Windows 7

KennethKen
Registered Member

Date Joined Dec 1998
Total Posts : 2570

Posted 8/4/2016 10:53 AM (GMT -6)

Absolutely!

Windows 7 Pro (64 bit), Finale 2014, Core i7 2700K@3.50Ghz, 8GB Ram

http://www.AmisMusicalCircle.com

Brass music, Woodwind Music, Concert Band Music, CDs, etc.

Motet
Isorhythmic

Date Joined Dec 2002
Total Posts : 12849

Posted 8/4/2016 10:49 AM (GMT -6)

I think you really need to provide uploads for examples, etc. Relying on users to place them elsewhere will result in broken links for someone wishing to go back and read an old thread. What's the issue, server space or software capability? If you have chosen software that doesn't provide that, now is the time to look for something else while there are not many posts there.

Finale 2014.5, 2011b, 2005, TGTools
Windows 7, MIDI input
Finale Transposition Chart

Post Edited (Motet) : 8/4/2016 10:52:33 AM (GMT-5)

Lawson D
MakeMusic Customer Success

Date Joined Jun 2015
Total Posts : 90

Posted 8/4/2016 10:31 AM (GMT -6)

Hey Everyone,

I wanted to take a second to add some clarity to the purpose of the new community pages we've just rolled out, and answer some of the questions you have posted.

We believe it makes sense to consolidate your conversations and input for our products into one platform. While we won't be locking these existing forums immediately, we want to be transparent that the ultimate goal of our new communities is to replace this forum and focus your conversations within a single platform.

While this forum will eventually be locked, we know that there's a ton of valuable content here and we'll make sure that it's still accessible for reference well into the future.

The new community is not a public support portal - While we intend on maintaining an active voice in our community, the general discussion thread is just that, a place where our users can come together and discuss all things Finale. We'll step in and add clarity to discussions when needed, but we want our customers driving the conversation!

I'm happy to hear that the 'Feature Requests' portion of the community is a welcomed addition. We too hope that a public facing list of feature requests which can be voted upon by our customers will be a valuable addition to the Finale development process. The most popular requests will rise to the top with your input and help us determine the best direction for our software.

We know that the new community is a big change and we want to make sure this tool works for you. Please don't hesitate to let us know which features or functionality you'd like to see that would make your experience better.

Lawson D.
Notation/Garritan Product Specialist
MakeMusic, Inc

These on-line forums are intended for the exchange of ideas among the users of MakeMusic products. If you'd like individual help from our Customer Success staff, please contact us here.

Ron.
Composer

Date Joined Mar 2003
Total Posts : 8828

Posted 8/3/2016 10:25 PM (GMT -6)

Today is over and no new comments from MM on this new forum-thing. I guess it really is a holiday somewhere.

Finale 2014.5

GPO5, JaBB3, GIO, COMB2, GWI, GIFF, Steinway Basic.

Windows 7; 10 GB RAM.

www.composeforums.com

Flint
silly bear

Date Joined Oct 2006
Total Posts : 3151

Posted 8/3/2016 8:06 PM (GMT -6)

Zuill said...
Yesterday MM was quick to respond to posts. Maybe today is a holiday?

My friend Rose Nylund told me that is was St. Snrbnflrbl's day in her home town of St. Olaf, MN. Maybe they're keeping traditions from the old office location?

woodwind specialist and doubler - Finale 2014d using Speedy Entry - no capslock, GPO 4 Full, Garritan Jazz & Big Band 3, Garritan Concert and Marching Band 2, Windows 10, 12GB RAM, frequently RTFM.

If the composer says in effect to the performer: "I do not care whether you perform my music or not," we cannot argue the matter. But if he indicates: "I want you to perform and respond to this music," then his fundamental duty is to write his music so that it is accessible to interpretation. When the performer cannot approach the composer's meaning because of capriciously obscure notation, he may in effect say to the composer: "Why should I bother to puzzle out your music?" - Gardner Read

Zuill
"The Troll"

Date Joined Oct 2003
Total Posts : 29077

Posted 8/3/2016 5:07 PM (GMT -6)

Yesterday MM was quick to respond to posts. Maybe today is a holiday?

Zuill

"When all is said and done, more is said than done."

Win 7 64bit, 2011b, 2012c, 2014d, 2014.5

Favorite Forum quote: "Please, everybody, IGNORE THE TROLL!"

Dave Lang
Registered Member

Date Joined Nov 2010
Total Posts : 364

Posted 8/3/2016 11:56 AM (GMT -6)

Somebody said...
We look forward to hearing your feedback about our new platform

companies should just quit posting things like that - it just pisses people off

MacBook Pro Retina 15" (late 2013), OSX 10.11.4, Finale 2014.5

Mike Rosen
himself

Date Joined Feb 2006
Total Posts : 14146

Posted 8/3/2016 10:41 AM (GMT -6)

One would also hope that this Help Center would not become the new first approach for people who simply haven't bothered to learn how to use the program.

If it deteriorates to a "how do I..." call center, I suspect that MM will quickly tire of it.

Mike Rosen
www.specialmillwork.com

Bass with Choir of the Sound www.choirofthesound.org
Volunteer copyist (The Gang of Twelve) for the Barbershop Harmony Society
FINALE TIPS at www.specialmillwork.com/finale-tips-and-tricks/index.html

Finale 2014.5 on El Capitan
Simple Entry, QWERTY keyboard, numberpad. That's my system, and I'm stickin' to it.

"As a musician, he's a damn fine woodworker."

Motet
Isorhythmic

Date Joined Dec 2002
Total Posts : 12849

Posted 8/3/2016 10:27 AM (GMT -6)

Until this came along, there was *no* way to make a feature request, except via the laborious and private problem ticket. I agree having to put attachments elsewhere is less than ideal, but in fact it's easier to put something on Dropbox than upload it here, and presumably one can post an inline link to it.

Finale 2014.5, 2011b, 2005, TGTools
Windows 7, MIDI input
Finale Transposition Chart

Ron.
Composer

Date Joined Mar 2003
Total Posts : 8828

Posted 8/3/2016 9:06 AM (GMT -6)

I thought I'd try it out by posting a problem I have never gotten a satisfactory answer to.

Finale 2014.5

GPO5, JaBB3, GIO, COMB2, GWI, GIFF, Steinway Basic.

Windows 7; 10 GB RAM.

www.composeforums.com

Mike Rosen
himself

Date Joined Feb 2006
Total Posts : 14146

Posted 8/3/2016 8:59 AM (GMT -6)

I don't like it, for reasons I posted in that thread.

On the other hand, a couple of questions were promptly and correctly answered by the MM rep.

Motet
Isorhythmic

Date Joined Dec 2002
Total Posts : 12849

Posted 8/3/2016 12:03 AM (GMT -6)

Looks like you log in with your Finale customer info, like when you file a problem report.

I suspect you're right that it's a different thing. I like the Suggestion Box idea.

Finale 2014.5, 2011b, 2005, TGTools
Windows 7, MIDI input
Finale Transposition Chart

Zuill
"The Troll"

Date Joined Oct 2003
Total Posts : 29077

Posted 8/2/2016 10:08 PM (GMT -6)

It looks like it is designed for questions to be directly answered by MakeMusic, as opposed to a user forum. If it is intended to replace the current forum, that would be interesting. Can anyone post, or does it require a login?

Zuill

"When all is said and done, more is said than done."

Win 7 64bit, 2011b, 2012c, 2014d, 2014.5

Favorite Forum quote: "Please, everybody, IGNORE THE TROLL!"

Motet
Isorhythmic

Date Joined Dec 2002
Total Posts : 12849

Posted 8/2/2016 9:25 PM (GMT -6)

My concern about that is that the sources of such attachments are unlikely to survive for very long, so the discussions won't be so useful for posterity.

Finale 2014.5, 2011b, 2005, TGTools
Windows 7, MIDI input
Finale Transposition Chart

Ralph L. Bowers Jr.
Polymathist

Date Joined May 2012
Total Posts : 883

Posted 8/2/2016 9:17 PM (GMT -6)

I already don't like how it requires dropbox or other for one to submit mus. or musx files for inspection. Not very conducive for easy viewing or rapid responses. Who ever at Make Music thinks this is acceptable......well, it's idiotic in the mildest of terms.

"We’re pleased to announce the release of a brand new help center! This platform includes new ways to discuss both the direction and use of our products:

Feature Requests - Have an idea for a new feature? Share it here and vote for others.

General Discussion - Ask questions to knowledgeable experts and share your expertise with others.

Our Customer Success team will be actively participating in our new help center - We hope to create a more transparent view into product development and foster helpful discussion related to the use of our products.

You’ll notice that there are some key differences between our user Communities and existing forums. Most notably,to attach .musx or other file types to a post you’ll need to create a shareable link using a cloud sharing service such as Dropbox or Google Drive. We look forward to hearing your feedback about our new platform and encourage you to tell us which features you’d like to see!"

Finale 2010b, 2011b, 2012c, 2014d, 2014.5 TGTools Pro, Patterson plugins, JW plugins (current for each Finale Instalation)
Sibelius 6.2, 7.1.3, 7.5.1, 8.4.1, Write Score Sound Sets, TMT Publisher Bundle Plugins, Bob Zawalich plugins, Dolet 6.6
Print Music 2004, 2010a, 2011a, 2014a
Progression, Progression 2, Progression 3, Notion 4, [Notion 5, (bought but not installed)update finally installed]
Pro Tools 9.5, Reaper
Kontakt 5
GPO4, GPO5, World Instruments
SmartScore X Pro, SmartScore X2 Pro, PhotoScore Ultimate 6 & 7 & 8.04 ( 7 has some utility----best of those available, 8 has some issues that need fixing)
M-Audio "Oxygen 25" Midi input keyboard (recent addition 2014)
Systems (5) // Windows XP Pro (32bit), 2@ Windows 7 Pro, 8.1 Pro, Windows 10 64 bit, 4GB - 16GB RAM
Paper & Pencil

BMus, MM (Musicology)

Motet
Isorhythmic

Date Joined Dec 2002
Total Posts : 12849

Posted 8/2/2016 5:06 PM (GMT -6)

Since my question is likely to be missed in the sticky thread, I'll ask again here: is the new Help Center intended to replace these forums?

Finale 2014.5, 2011b, 2005, TGTools
Windows 7, MIDI input
Finale Transposition Chart

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