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1puttron
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Total Posts : 40
  		   Posted 3/13/2011 8:39 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
When I listen to some of my students' assignments, I only hear the accompaniment. I see their score and the red and green notes, but I can't hear them. Sometimes, I turn my balance all the way to 1 speaker or the other and I hear just the instrument softly. However, with some kids, I don't hear them at all no matter what I do. Is there something I can tell them to do to fix this or is there something I can do on my end? I already suggested to them to lower the accomp and raise their mic levels on their programs. Thanks!

Ron
Finale 2009, Smart Music 11

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James Lund
SmartMusic Technical Product Manager



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Date Joined Aug 2004
Total Posts : 128
  		   Posted 3/16/2011 9:23 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Ron,

Unfortunately, when the students balance/rebalance their recordings, those changes they make aren't preserved. You're coming close to the answer; it's split into different channels. If you use headphones, it usually resolves the problem you're encountering. Otherwise, as you've seen you can shift to the one speaker and increase the volume to compensate.

We are looking at different ways to do this in the upcoming version of SmartMusic so you don't have to do things to work around this, but it will require a new version of the program (not one of the quick patches we've been releasing behind-the-scenes).

Thanks,

James Lund

MakeMusic, Inc.

These on-line forums are intended for the exchange of ideas among the users of MakeMusic products. If you'd like individual help from our technical support staff, please contact us directly at www.smartmusic.com/support.

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