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MakeMusic Forum > Public Forums > Finale - Macintosh - FORUM HAS MOVED! > These forums to close | Forum Quick Jump
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| John Ruggero Registered Member
Date Joined Mar 2000 Total Posts : 820 | Posted 12/5/2016 5:08 PM (GMT -6) | | I just visited the new Help Center to see if it could add a personal information signature to a post. When I attempted to update my profile, several of the fields were locked with an announcement that they were set automatically and containing no further help. After quite a wait on the phone, a MM tech showed me what to do and said that I could create a signature by filing in the personal information field.
When I started to entitle a new post on the new forum to test this, a list of previous posts dropped down and one of then contained a 9/16 thread with three posts also inquiring about the locked fields. There was no response from MM or anyone answering this simple question.
I called MM back and related my experience to a new tech person. He was very polite during my rant and explained that MM maintains a hands-off (and apparently blind) policy regarding their forums. I interpret it differently. MM not only has little interest in user input, it views disinterest as a positive, and will not even lift a finger to promote their own new forum by answering a simple question.
And when I created my test post, no signature appeared. Mac mini (OS 10.8.5) with dual monitors, Finale 2014.5 (Finale 2011 and 2014d as backups) with GPO 4 Kurzweil Mark 5 with M-Audio Midisport 2 x 2, Adobe InDesign CS4, SmartScore X Pro, JW Plug-ins www.cantilenapress.com
The better the composer, the better the notation. | Back to Top | |
| Mike Halloran Registered Member
Date Joined Jun 2009 Total Posts : 105 | Posted 12/5/2016 8:25 PM (GMT -6) | | John Ruggero said... I just visited the new Help Center to see if it could add a personal information signature to a post. When I attempted to update my profile, several of the fields were locked with an announcement that they were set automatically and containing no further help. After quite a wait on the phone, a MM tech showed me what to do and said that I could create a signature by filing in the personal information field.
When I started to entitle a new post on the new forum to test this, a list of previous posts dropped down and one of then contained a 9/16 thread with three posts also inquiring about the locked fields. There was no response from MM or anyone answering this simple question.
I called MM back and related my experience to a new tech person. He was very polite during my rant and explained that MM maintains a hands-off (and apparently blind) policy regarding their forums. I interpret it differently. MM not only has little interest in user input, it views disinterest as a positive, and will not even lift a finger to promote their own new forum by answering a simple question.
And when I created my test post, no signature appeared.
You could have been talking to a clueless individual. Tha said, the new forum is terrible. Mike Halloran
Finale 25.1 & 2014.5, SmartScore X Pro II, Encore 5.0.7 2010 iMac 2.93G i7 Quad w/ OWC eSATA mod, 20G RAM, OS 10.12.1, 2T SSD DP 9.1, 8.07, 7.24, Logic Pro X 10.2.4, DSP-Quattro, PSP, IK, NI, Eventide, Izotope & Antares plugins G4 running OS 10.4.11 & 9.2 with legacy apps | Back to Top | |
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