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Michael Wing
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   Posted 11/20/2008 2:32 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
We have just installed 2009 onto our school's music computer. Unfortunately, the Help screens (online manual and F1) do not stay up; they pop up for 1/2 second, then disappear.
 
Do I need to change a setting on the program? Or is there a bug, or do we need to reinstall?


Michael Wing

Music Instructor, Fine Arts Department Chair

St. Mary’s School

 

A painter paints pictures on canvas. But musicians paint their pictures on silence. ~ Leopold Stokowski 

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Ron.
Composer



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   Posted 11/20/2008 4:04 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Have you got EI disabled or removed from the computers in question?


Ron, composer
www.RonaldJBrown.com

Finale 2009a with Garritan Personal Orchestra 2.0,
Jazz & Big Band, and Concert & Marching Band
Win XP/Pro, Intel Core 2 Quad, 4 GB RAM
Creative XFi Xtreme Music sound card

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Michael Wing
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   Posted 11/20/2008 4:10 PM (GMT -6)    Quote This PostAlert An Admin About This Post.

I don't believe so.

(Computer imbecile alert:) What is EI?


Michael Wing

Music Instructor, Fine Arts Department Chair

St. Mary’s School

 

A painter paints pictures on canvas. But musicians paint their pictures on silence. ~ Leopold Stokowski 

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SAJ
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   Posted 11/20/2008 4:38 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Ron may have meant IE (Internet Explorer). Finale uses the Microsoft browser, and no other, to view help.
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Michael Wing
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   Posted 11/20/2008 5:35 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
OK, thanks. We are using IE at school. My computer is on version 6. Is that too old and slow for the brave new world of 2009?


Michael Wing

Music Instructor, Fine Arts Department Chair

St. Mary’s School

 

A painter paints pictures on canvas. But musicians paint their pictures on silence. ~ Leopold Stokowski 

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Ron.
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   Posted 11/20/2008 7:22 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
SAJ said...
Ron may have meant IE (Internet Explorer). Finale uses the Microsoft browser, and no other, to view help.
Sorry, I never remember when it's i before e or the other way round. blush
 
 


Ron, composer
www.RonaldJBrown.com

Finale 2009a with Garritan Personal Orchestra 2.0,
Jazz & Big Band, and Concert & Marching Band
Win XP/Pro, Intel Core 2 Quad, 4 GB RAM
Creative XFi Xtreme Music sound card

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Mike Rosen
himself



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   Posted 11/20/2008 7:26 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
The Knowledge base doesn't specify a version of IE, nor do the System Requirements.


Mike Rosen
 
WebLackey for the Seattle SeaChordsmen
 
PrintMusic 2008 on the PC: Simple Entry, QWERTY keyboard. That's my system, and I'm stickin' to it.
Nightingale on the Ol' Macintosh
 
Favorite reference: Essential Dictionary of Music Notation, Gerou & Lusk, 1996
 
"As a musician, he's a damn fine woodworker."

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Michael Wing
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   Posted 11/20/2008 8:09 PM (GMT -6)    Quote This PostAlert An Admin About This Post.

Thanks, everyone. I called MakeMusic and they helped me through it. Since I'm networked through the school, my IT guy has to come back and flip a couple of switches to allow Finale to see my browser and show the manual through it.

That'll teach me to upgrade in the middle of writing files for Christmas music...!


Michael Wing

Music Instructor, Fine Arts Department Chair

St. Mary’s School

 

A painter paints pictures on canvas. But musicians paint their pictures on silence. ~ Leopold Stokowski 

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Daz
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   Posted 11/20/2008 8:12 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Hi

The Finale help uses Inbternet Explorer. It can be version 6 on.
When you say that the help "pop up for 1/2 second, then disappear", are you clicking anywhere in the finale app (like a staff, or a tool or something)?
This would cause Finale to become that active app, bringing it to the fore and hiding the Finale help.
You could try pressing <alt><tab> to cycle through the running apps to see if the help is still active.

Cheers...


Daz. :o)

------------------------
Finale 2006-2009 - WinXP

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petey forrest
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   Posted 11/20/2008 8:26 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Michael Wing said...

I don't believe so.

(Computer imbecile alert:) What is EI?

EI is "unemployment insurance" in Canada...   hehe   Ron, what were you thinking??? ;-)

petey
finale 2008, Win XP

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Ron.
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   Posted 11/20/2008 10:06 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
petey forrest said...
Michael Wing said...

I don't believe so.

(Computer imbecile alert:) What is EI?

EI is "unemployment insurance" in Canada...   hehe   Ron, what were you thinking??? ;-)

petey
finale 2008, Win XP

One of the handicaps of living in a country where "Unemployment Insurance"  is called "Employment Insurance," as if it had something to do with protecting your job. What were they thinking when the changed the name?


Ron, composer
www.RonaldJBrown.com

Finale 2009a with Garritan Personal Orchestra 2.0,
Jazz & Big Band, and Concert & Marching Band
Win XP/Pro, Intel Core 2 Quad, 4 GB RAM
Creative XFi Xtreme Music sound card

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Saffron
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   Posted 11/21/2008 4:58 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Michael Wing said...

Thanks, everyone. I called MakeMusic and they helped me through it. Since I'm networked through the school, my IT guy has to come back and flip a couple of switches to allow Finale to see my browser and show the manual through it.

That'll teach me to upgrade in the middle of writing files for Christmas music...!

Oh for the good old days when the manual was a fully-indexed, searchable PDF!
 
Brian
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ttw
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   Posted 11/21/2008 9:14 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Saffron said...
Michael Wing said...

Thanks, everyone. I called MakeMusic and they helped me through it. Since I'm networked through the school, my IT guy has to come back and flip a couple of switches to allow Finale to see my browser and show the manual through it.

That'll teach me to upgrade in the middle of writing files for Christmas music...!

Oh for the good old days when the manual was a fully-indexed, searchable PDF!
 
Brian
 Exactly my sentiments. I liked the pdf help; I actually could find things in the pdf files. I have one of the pdfs downloaded (for 2008, I think) and searching it still is better than using the explorer-oriented version. Of course, the pdf isn't linked to the program. All change isn't improvement.


Finale 2008 (2007, 2006)
Windows XP Media Edition
Gateway 5014

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johnmouse
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   Posted 11/22/2008 9:21 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Oh for the good old days when the manual was printed.

...and you could actually find what you were looking for, rather than everything but!


John

Finale 2008/2009b
Windows XP
P4 2.8 GHz
512 MB RAM

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weeksc
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   Posted 11/22/2008 9:30 AM (GMT -6)    Quote This PostAlert An Admin About This Post.

Heck yeah!  I remember the five... count 'em... FIVE manuals you had to keep on hand.  I actually prefered that system.  They were cross referenced by function, keyword, and dialog box.  I kept them in my bathroom.

Ah... those were the days.  :p  


--Clancy ___________________________
I never claimed to know everything... I'm just right about the things I know!

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rbratton
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   Posted 11/22/2008 6:18 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
I still have mine (from Finale 3.0) or at least I see the box they came in.

What was nice about the previous PDF manual was that it was mostly hyperlinked--if you found a topic in the TOC or Index, you could click on the page number and you'd be taken to that page. Plus there were links to the Contents and Index on each page, if I recall correctly.


Randy Bratton
 
Finale 3.0.6 - 2009b
Full GPO, JABB, CoMB, Full KONTAKT 3, SONAR 8 Producer
Windows XP Pro SP3
Intel Core 2 Quad 2.4GHz/4GB RAM
E-MU 1820 PCI Audio Interface
 

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Saffron
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   Posted 11/22/2008 6:43 PM (GMT -6)    Quote This PostAlert An Admin About This Post.

You're right, Randy. The PDFs with Finale 2005b are so hyperlinked, you can literally browse them to find what you want, and if that fails (rarely), Acrobat's own search tool generally does the job.

Brian

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Patrick Schönbach
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   Posted 11/23/2008 4:43 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Michael Wing said...
Thanks, everyone. I called MakeMusic and they helped me through it. Since I'm networked through the school, my IT guy has to come back and flip a couple of switches to allow Finale to see my browser and show the manual through it.


I have the same problem. What did you change? Do you also have to run Finale with administrator rights?


Regards,
Patrick

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G. Hekkens
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   Posted 11/29/2008 8:43 AM (GMT -6)    Quote This PostAlert An Admin About This Post.

Sorry,  THESE were the good old days,

 

(quoting from the black box Finale 2.0)  1990

Finale for the PC

Minimum: IBM, AT or 100%  compatible with 80286 or 80386 processor and 1.2 Mb (5.25”)) or 720Kb (3.5”) floppy drive,

1 Mb RAM (2Mb recommended), Dos 3.0 or higher, hard disk,  Microsoft Windows 2.1,

EGA, VGA, Hercules or compatible display adapter, Windows compatible mouse.

 

And I never forget this one:

Finale for Windows 3.0

Volume 1   Installation and tutorials 3.0    page 139

Part Extraction 2: Splitting into separate files

(quote)

 ~ if you have a large score with lots of instruments, you can set it to work and then go to bed ~

 

Finale 2.0 (1990) - Finale 2009b

 

G. Hekkens


 
 
 
 
 
 
 
 
 
 
 
Finale 2.0 (1990) - Finale 2009b 
TgTools 
Windows Vista
 
 
 

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Frivo
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   Posted 11/29/2008 9:11 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Saffron said...
Oh for the good old days when the manual was a fully-indexed, searchable PDF!
 
Brian
You can still download a PDF. You find links in the knowledge base
 
 
But i don't think this is hyperlinked.


Fred-Elias (I am norwegian, so excuse my english...)
---
Finale 2007c, 2008a, 2009a - Garritan Full GPO, JABB, Strad, Gofriller - Xsample - Kontakt 2 and 3 - M-audio ProKeys 88 - Cubase 4 - Adobe Audition 3

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Dr. Wiggy
Early music: modern methods



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   Posted 11/29/2008 10:11 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Saffron said...
Oh for the good old days when the manual was a fully-indexed, searchable PDF!

How does that differ from fully-indexed, searchable HTML? Or is your point that the HTML isn't fully-indexed or searchable? I've not had any bother searching for stuff in the manual. (Of course, I don't know what might be there that I wasn't able to find.):-)

But I certainly agree that a printed manual in the box would be best. And it would be a better deterrent against piracy than authorisation, if it were the only help provided! lol


Finale 2009b, 2Ghz iMac, OS X 10.5.5, M-Audio Audiophile USB
Ancient Groove Music
www.ancientgroove.co.uk

Post Edited (Wiggy) : 11/29/2008 9:18:39 AM (GMT-6)

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jbonner
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   Posted 11/29/2008 2:15 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Why are the page numbers never correct in Adobe Reader?
For example, if I want to read the page on "Keyboard Shortcuts" (listed as p.864) I have to add 23 to get the correct page (which is indeed 864). If I try to open page 864 by typing the number in the box or Go To, I only get page 841. Why is this? It's an Adobe problem?

John


John Bonner

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Saffron
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   Posted 11/29/2008 2:28 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Wiggy said...
 
How does that differ from fully-indexed, searchable HTML? Or is your point that the HTML isn't fully-indexed or searchable? I've not had any bother searching for stuff in the manual. (Of course, I don't know what might be there that I wasn't able to find.):-)
I'm not quite sure what you mean this: my web browsers do not have the equivalent tools of Acrobat for searching documents. With Adobe's stuff, I can load (say) the entire chapter on Speedy Edit, and search across multiple pages for any instance of (say) "tuplet". I don't know of any equivalent way to search across multiple HTML pages, unless you're talking about Google! :-)
 
Brian
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Saffron
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   Posted 11/29/2008 2:35 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Frivo said...
Saffron said...
Oh for the good old days when the manual was a fully-indexed, searchable PDF!
 
Brian
You can still download a PDF. You find links in the knowledge base
 
 
But i don't think this is hyperlinked.

Thanks for that link, but I've just downloaded it and had a look: you're correct, it's not the same as the old manuals, which were fully indexed and hyperlinked; rather, it's just a linear 2000-page print file, and moreoever one whose printed page numbers do not tally up with its physical ones (they're out by 23).

Despite that, to reinforce the point I made to Wiggy a moment ago, I can still find things faster in this flat file than I ever could with Internet Explorer and multitude of HTML files, because Acobat has a simple text search option, and it's fast!

I'd still vote for the old-style PDF documentation ...

Brian

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Saffron
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   Posted 11/29/2008 2:42 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
OT: Incidentally, the Finale PDF was created with a newer version of Adobe Acrobat (or equivalent) than the one I run (currently 5.0). When I tried loading it, I got one little warning message saying, well, why not read it for yourself ...



... after which the FIN2K9 documentation loaded and displayed perfectly.

Why on earth can't MakeMusic allow Finale to behave like this? In other words, to let older versions of Finale load files from newer ones, albeit with a warning that some features might be lost?

Brian
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