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Robert N. Calkins
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Date Joined Jun 2002
Total Posts : 57
 
   Posted 3/14/2014 9:35 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Using Finale 2012c.r13, I have been having some nagging problems with crashes. There does not seem to be any similarity in the actions before the crash occurs. I had some of these problems previously, but can not remember how I fixed the problem. Help….


Robert N. Calkins
903 N. Occidental
Tecumseh MI USA
517-403-2873
composer/arranger-performer-teacher-conductor

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Bill Stevens
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Date Joined Jun 2000
Total Posts : 5408
 
   Posted 3/14/2014 10:36 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Is it one file or all files?

What OS are you using?

Bill


Finale 2014a (all versions since 1.0)
Mostly I still use 2011c
Staff Paper and #2 Pencil with eraser
OS 10.9.2

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Dr. Wiggy
Early music: modern methods



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Date Joined Jun 2006
Total Posts : 12628
 
   Posted 3/15/2014 2:50 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Have the crashes only just started? Were you using 2012 without problem before this? i.e. Did something change on your setup round about the time the crashes started?

2012 is very stable, so I would submit a support request to MM on their website. Include the crash logs from the crashes.


"This is me helping."

Finale 2014a, 2012 MacMini; 2012 MacBook Pro (10.9.2)
Edirol FA-66; M-Audio Oxygen 61; Yamaha PSR-410, HP Laserjet 5200 DTN
Ancient Groove Music www.ancientgroove.co.uk

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