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csawyer
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Date Joined Sep 2005
Total Posts : 1
  		   Posted 9/5/2005 1:23 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Just downloaded InstallSmartMusic8-5Win.exe (after paying for the school supported license) but it won't extract, I get a checksum error. Tried a second time, same problem. Am running Win XP Home on a fairly new (<1yr) HP computer. I have cable internet access with Comcast - my connection seems pretty solid, never had download problems before. Any suggestions?
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Carla @ MakeMusic
MakeMusic



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Date Joined Jan 2004
Total Posts : 1664
  		   Posted 9/6/2005 3:01 PM (GMT -6)    Quote This PostAlert An Admin About This Post.

 

The SmartMusic download should really be an install of last resort. If you purchased a school-sponsored home subscription, you should have received a CD-ROM with it. I would recommend contacting your teacher at the sponsoring school to see if they can loan you a CD just to get installed. Since you already have the subscription, that's all you need.

If you still have questions, or would like to order the CD with shipping charges, please contact us directly at customerservice@smartmusic.com.


 

-Carla

MakeMusic, Inc.

These on-line forums are intended for the exchange of ideas among the users of MakeMusic products. If you'd like individual help from our technical support staff, please contact them directly via email at winsupport@makemusic.com or macsupport@makemusic.com or call 952-937-9703.

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