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Firebolt
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Total Posts : 74
  		   Posted 2/6/2016 6:46 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
I just bought a Toshiba Satellite Radius 15 laptop with 4K display resolution. Some programs look fantastic but Finale is very tiny and is virtually unusable. I have lowered the resolution and it hasn't improved things. Anyone have experience with Finale and this 4K Ultra HD display?

Thanks,
Rick

Rick Neal
Teacher, composer, bassist, guitarist

Toshiba Satellite w/Intel Core i3 and 4 GB RAM,
Finale 2014, 2012c, 2011b, 2010b, 2009b, 2008a, 2007c (user since Finale 3.7.2),
Sonar X2 Producer Ed.,
Windows 7-64 bit
M-Audio Audiophile 2496 Firewire audio interface

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Bill Reed
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Total Posts : 1203
  		   Posted 2/7/2016 8:46 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Have you tried adjusting the Font scaling?

Finale 2011/14, Sibelius 8.1, Notion 5, Overture 4, Cubase 8
Win8 x64, 32GB RAM
Focusrite Scarlett 18i20
Kontakt, VSL, VE Pro, EWQL Orch, Choir and Pianos
August Forster 190

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Derrek
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  		   Posted 2/7/2016 12:13 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Have you filed a support case w/ MM? I would expect a number of future users will want to use Finale with 4K UHDTV-style screens for large scores and that Finale would want to have a solution ready for those that do. I know the program displays normally on my Mac Laptop's Retina display, though I'm not sure that is the same thing.

Finale 2014d - Windows 7
GPO 4, JABB 3, World Instruments
TG Tools Full, (Sonar Platinum)

“Outside of a dog, a book is a man’s best friend. Inside of a dog it’s too dark to read.” — Groucho Marx

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Firebolt
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Date Joined Jun 2004
Total Posts : 74
  		   Posted 2/7/2016 5:20 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
I found this in support solutions on the makemusic website. It is a workaround that works on my system, but I hope they get things straightened out so we can use the 4kUltraHD in the high resolution mode Hopefully this will help others too:

Answer

There is a known issue on Windows computers with high resolution monitors (Lenovo Yoga, Microsoft Surface Pro, etc) that causes icons and text to display smaller than normal in Finale notation products.

This issue is related to the default high resolution and corresponding DPI (dots per inch) settings on those computers. Our development team is aware of the issue and will be working on a permanent fix, but in the meantime follow the steps below to adjust your display settings.

Change your screen resolution

** Changing the settings below can impact other programs, and should only be changed for use with Finale notation products. Smaller monitors may require a smaller resolution. **

Close any open programs
open the Control Panel (icons view), and click on the Display icon
Click on Change display settings
Click the drop-down for Resolution and lower the resolution of your display. A display resolution in the range of 1280x720 - 1600x900 is recommended. ** These settings may need to be repeated if you have multiple monitors.
Click Ok and then click Keep changes
open Finale notation products and test the application.


If lowering your display's resolution does not solve the issue then leave the display resolution at the lower value and troubleshoot further based on your operating system.

Windows 10

Change your DPI settings

Close any open programs
Hold down your Windows key and press the letter R to open the Run dialog box
Type "control panel" (without quotation marks) and press Enter
Click the dropdown for View By and choose Small icons
Click Display
Under Change size of items, click on the set a custom scaling level link
Click on the drop-down menu to select a DPI scaling size of 100%, and click on OK
Click on Apply
If prompted, click on Sign out now to apply
Sign into your account, then open Finale notation products and test the application


In the event that changing both your display resolution and your DPI settings does not produce the desired results, please contact Customer Success.

Rick Neal
Teacher, composer, bassist, guitarist

Toshiba Satellite w/Intel Core i3 and 4 GB RAM,
Finale 2014, 2012c, 2011b, 2010b, 2009b, 2008a, 2007c (user since Finale 3.7.2),
Sonar X2 Producer Ed.,
Windows 7-64 bit
M-Audio Audiophile 2496 Firewire audio interface

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weeksc
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Date Joined Jun 2000
Total Posts : 349
  		   Posted 2/8/2016 11:09 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
All of that completely defeats the purpose of having a high-resolution display--more stuff on your screen. I've got my Win10 DPI on my 4K monitor set at 150% (I think) but the icons are still small enough to be an issue. There is a larger set of icons available for the 2014.5 pallet, but they are still a little too small. I remember when there were three sizes, but MM seems to have eliminated that. I once made a set of my own custom large icons that worked very well in Finale (2008 I think). I would dig those up and give them a try... but, of course the pallet configurations have changed.

--Clancy

Finale 2014d
Microsoft Surface Pro 3, i5 256
Windows 10
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I never claimed to know everything... I'm just right about the things I know![/color]

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