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motabber
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Date Joined Jan 2005
Total Posts : 1
 
   Posted 1/22/2005 5:51 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
I'm trying to activate a new home subscription, but I keep getting an error message telling me to enter the correct postal code.  I am CERTAIN that I have entered the right zip code, but the message keeps coming up.  I have tried adding five zeros, adding my street address, and changing the zip code to the one from the store where I got Smart Music.  Can anyone help?
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Tyler
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Date Joined Mar 2001
Total Posts : 3586
 
   Posted 1/24/2005 12:29 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
I'm really not sure on this one. I don't suppose it makes a difference if you try using either the 5 digit form or the extended form? Customer support is fast about helping with these things. Give them a call (it's free).


Windows XP, all updates
 

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