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MakeMusic Forum > Public Forums > SmartMusic - FORUM HAS MOVED! > Can't conect my microphone to Smartmusic  Forum Quick Jump
 
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kanyanshun
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Date Joined Sep 2011
Total Posts : 2
  		   Posted 9/12/2011 6:18 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
I already have bought the smartmusic microphone and i tested it and it works. But the problem is syncing it with smartmusic. As you said above, when i try to test my microphone, i can't see the microphone name from the drop down list. I tried it a couple times, but it doesn't work. Can you guys plz find a quick solution?
Thanks
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James Lund
SmartMusic Technical Product Manager



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Date Joined Aug 2004
Total Posts : 128
  		   Posted 9/12/2011 8:46 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Kanyanshun,

Welcome to the forum! As I suggested in the other post, you'll want to get in touch with our tech support folks for help: smartmusic.custhelp.com/app/ask.

Thanks,

James Lund

MakeMusic, Inc.

These on-line forums are intended for the exchange of ideas among the users of MakeMusic products. If you'd like individual help from our technical support staff, please contact us directly at www.smartmusic.com/support.

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Christopher Hsu
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Date Joined Sep 2011
Total Posts : 3
  		   Posted 9/13/2011 3:21 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
me too, i got the same problem!
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volterra
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Date Joined Jul 2012
Total Posts : 1
  		   Posted 7/18/2012 4:24 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
hola, me pasa el mismo problema.

Tarjeta de sonido "Realtek" última versión.

Microfono funciona bien.

Smart Music reconoce el microfono, pero no en la lista desplegable.

Alguna solucion?

Saludos desde Chile.

----------------------------------------------------------------------------------
Hi, I passed the same problem.

Sound card "Realtek" latest version.

Microphone works well.

Smart Music recognizes the microphone, but not in the dropdown list.
any solution?

greetings from chile
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