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sojay
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   Posted 9/6/2016 10:49 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Hoping this version would solve playback issues of 14.5, I'm disappointed. It crashes just as much as the previous version, meaning EVERY time I attempt to use human playback!
Yes, I've spent weeks with tech support sending me on a goose chase, they can't solve it. I started files from scratch many times, cleaned out everything. Bought a new computer, different OS. Same constant crashing.
And when I disable human playback, tempo markings are not respected. That at least worked in 14.5.

Or is it just me?
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N. Grossingink
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   Posted 9/6/2016 11:08 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Why don't you post a crash file here, as a text document? Some of the experts can have a look-see and possibly offer advice.

N.


OSX Mavericks 10.9.5
Finale 2011c, 2012c for production work

OSX El Capitan 10.11.6
Finale 2014.5

TgTools, Patterson Plugins, JW Change and Staff Polyphony, QuicKeys 4
Mac Mini 2.4 Ghz Intel, 8GB RAM
New Belgium Fat Tire Ale

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jim dukey
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   Posted 9/6/2016 11:11 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Playback in 24/96 is the best feature of Fin 25 for me.
I've had no problems with it at all.
I hope you can solve the problem.


Molecular Computer, Powered by Fusion in a Jar. Finale 3000, Wireless ESP Module, No Physical Interface, Printed Parts Manifest by The Universe,
SOOOO Boring! Now Everybody is Friggin' Mozart.

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Vaughan
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   Posted 9/6/2016 6:23 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
sojay said...
Or is it just me?

Perhaps not you but your system and what you've added or installed. I've had almost no crashes with v25 and playback is fine. Sorry we can't help more.


Vaughan

Finale 3.2 - 25, Sibelius 4 - 7
Robert Patterson plugins, waiting for Tobias' and Jari's plugin update
MacOS 10.11.6
MacPro (2016) 16 GB, MacBookPro (2011) 8 GB

Amsterdam

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MikeHalloran
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   Posted 9/6/2016 6:45 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
You need to post your hardware and OS.
Somebody said...
Hoping this version would solve playback issues of 14.5, I'm disappointed. It crashes just as much as the previous version, meaning EVERY time I attempt to use human playback!


That was fixed in 2014.5 so we need more info.


Finale 25, 2014.5, SmartScore X Pro II, Encore 5.07, GPO 5
2010 iMac i7, 32G RAM, 2T SSD, Late 2013 MacBook Air, OS 10.11.6
MOTU Digital Performer 9.1, 9.02, Logic Pro X 10.2.4

Post Edited (MikeHalloran) : 9/6/2016 6:48:01 PM (GMT-5)

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Dr. Wiggy
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   Posted 9/7/2016 2:58 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Or post a sample document do we can see if it's something there that causes the crash on other computers.


Finale v.25, 2012 MacMini; 2012 MacBook Pro (10.11.6)
Edirol FA-66; Roland A-49, HP Laserjet 5200 DTN
Ancient Groove Music www.ancientgroove.co.uk

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CCMP
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   Posted 9/7/2016 3:20 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Hi Sojay, this is the best version ever for me. No crashes anymore, fast and stable. I was frustrated with earlier versions, now I'm smiling when arranging.


CCMP (Cees Coenen Music Productions)

WWW.CCMP.NL

Finale 2014.5 - Logic Pro X - Ableton Live on OS X 10.10.5 (Yosemite)
Session Horns Pro - Garritan JABB - Garritan Concert and Marching Band - EZ Drummer - Superior Drummer - Spectrasonics Omnisphere and Trillian

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jim dukey
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   Posted 9/7/2016 10:00 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
+1!
I skipped all versions of 2014, am loving F25 so far.


Molecular Computer, Powered by Fusion in a Jar. Finale 3000, Wireless ESP Module, No Physical Interface, Printed Parts Manifest by The Universe,
SOOOO Boring! Now Everybody is Friggin' Mozart.

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gogreen
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   Posted 9/7/2016 11:15 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
sojay said...
It crashes just as much as the previous version, meaning EVERY time I attempt to use human playback!

You probably tried this, but just in case: Go into Device Setup > Audio Setup and ensure that the audio driver is set to DirectSound.


Arthur J. Michaels

/www.facebook.com/composerarthurjmichaels

Finale 2000, 2001, 2003, 2005, 2006, 2007, 2011b.r2, 2014d, 2014.5 (currently using 2014.5)
Core i7 860 @ 2.80 GHz, 8.0 GB RAM, Windows 10 Home x64
Garritan COMB2, GPO4, GPO5, Aria Player 1.872, Audacity 2.1.2
Dell 2408 WFP, 1920x1200
M-Audio Delta Audiophile 2496
Casio WK-3000
M-Audio AV40 monitors
AKG K-240 Studio headphones
Brother MFC-L2740DW printer

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jim dukey
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   Posted 9/7/2016 11:35 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
My Computer has no Direct Sound option,
only Internal Speakers and my Dacs.
AQ DragonFly and Mytek Firewire work well.


Molecular Computer, Powered by Fusion in a Jar. Finale 3000, Wireless ESP Module, No Physical Interface, Printed Parts Manifest by The Universe,
SOOOO Boring! Now Everybody is Friggin' Mozart.

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sojay
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   Posted 9/7/2016 2:10 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Thanks everyone!

Realizing I am the only one here with these problems I went through some significant trouble shooting. In 14.5 no matter how many times I redid a document from scratch there seemed to always be something corrupting my files. I entered elements little by little, trying to isolate an articulation or an expression or a gliss or font or something, and could never find the problem. Maybe it had to do with tempo changes. But starting from scratch in v 25 helped. I erased all my tempo markings and tempo changes in the expressions list and copied all the entries into a fresh document, and then manually adding fresh tempo changes. So far, so good, but of course I have lost all the page layout tweeking in all the parts (it's a lengthy symphonic work, so that's a bummer, but I'm doing a major revision, so so be it.)

So, I've fixed playback for this piece. We'll see how it goes with other documents.

My two computers are MacBook pro (2013) w Mavericks, and a new Imac 2015 w El Capitan. Sounds are all Garritan libraries. Nothing weird installed on any of the computers, plenty of memory and disk space.

I must say, now that it works for me, now it REALLY works! So I'll have to take back my topic "disappointed" to "happy camper".

But I can't upgrade my laptop to El Capitan to be able to run v25 because the version of ProTools I'm running is not officially compatible. I just installed ProTools 11 on the El Capitan computer anyhow, and even though it's incompatible, it seems to work OK, but I haven't tried it with large files yet.

How well does it work to bring documents back and forth between 14.5 and v 25? Other than mirroring and tempo tool data, that I now have eliminated, the files are compatible, as far as I understand. I'm testing going back and forth right now.

Again, thanks a lot for your help!
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MikeHalloran
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   Posted 9/7/2016 3:37 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
If you revert back to 2014.5, trashing the Preferences may be all that's required. 2014.5 and 25 do not share the same Preferences file.

25 is good for many but, if you hit one of the bugs that requires you to open a file in 2014.5 to get something done, this may be an issue.


Finale 25, 2014.5, SmartScore X Pro II, Encore 5.07, GPO 5
2010 iMac i7, 32G RAM, 2T SSD, Late 2013 MacBook Air, OS 10.11.6
MOTU Digital Performer 9.12, 9.02, Logic Pro X 10.2.4

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sojay
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   Posted 10/15/2016 2:35 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Ok, after using the demo for a few weeks I decide to plunge and pay for the upgrade. Now I'm getting constant crashes again. I mean constant as in EVERY time I try to play back with human playback. I've started files from scratch over and over again. How do I post a crash log, please?
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michelp
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   Posted 10/15/2016 3:38 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
You mentioned that one of your Macs runs 10.9 Mavericks. According to MM, 10.10 minimum is required for v.25.


Michel
Finale 2014.5, 2012c (main), MacOsX 10.11.6, Mac Mini Intel Core i7 2,7 Ghz, 16 Go Ram, French azerty kb, Dolet 6. Full TGTools. MOTU Audio Express, 3 monitors.

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sojay
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   Posted 10/15/2016 3:40 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Correct, I can only run it on my desktop running El Capitan
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