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Ed Cupman
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Date Joined Apr 2003
Total Posts : 97
  		   Posted 9/26/2016 1:55 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
When I installed the Sierra operating system, all of my tool palettes work incorrectly. They now only show 1 or 2 of the symbols within each particular palette. This is very frustrating for me because I have my Finale desktop set up a certain way. Anyone know what to do to fix this?

Thanks

Ed

Finale 25
iMac (Retina 5K, 27-inch, Late 2014)
El Capitan

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Mike Rosen
himself



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Date Joined Feb 2006
Total Posts : 14146
  		   Posted 9/26/2016 2:49 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
I think that all that any of us can do, is wait for the promised update.


Mike Rosen
www.specialmillwork.com

Bass with Choir of the Sound www.choirofthesound.org
Volunteer copyist (The Gang of Twelve) for the Barbershop Harmony Society
FINALE TIPS at www.specialmillwork.com/finale-tips-and-tricks/index.html

Finale 2014.5 on El Capitan
Simple Entry, QWERTY keyboard, numberpad. That's my system, and I'm stickin' to it.

"As a musician, he's a damn fine woodworker."

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Andrew Emmet
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Total Posts : 279
  		   Posted 9/26/2016 4:03 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Seems that if "large tool icons" is not ticked, and the palettes are horizontal, then they might be OK.

Andrew

Finale 25
Finale 2012b.r1
Notepad 2012

iMac 27" 10.12 3.2 GHz Intel Core i3
Memory 4 GB 1333 MHz DDR3

iMac 27" 10.12 4 GHz Intel Core i7
16 GB 1600 MHz DDR3 Retina

13" Macbook Pro. 10.12
Memory 4GB 2.4GHz Intel Core i5

15" Macbook Pro. Retina.
10.12 2.5GHz Intel Core i7
16GB 1600 Mhz DDR3

A Cappella Choir Director And Arranger.

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MikeHalloran
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Date Joined Oct 2001
Total Posts : 217
  		   Posted 9/26/2016 8:33 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
I have the tool palettes at the default and have have no problem. All of them are as they should be.

Finale 25, 2014.5, SmartScore X Pro II, Encore 5.07, GPO 5
2010 iMac i7, 32G RAM, 2T SSD, Late 2013 MacBook Air, OS 10.12
MOTU Digital Performer 9.12, 9.02, Logic Pro X 10.2.4

Post Edited (MikeHalloran) : 9/26/2016 8:43:53 PM (GMT-5)

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Andrew Emmet
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Total Posts : 279
  		   Posted 9/26/2016 10:42 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Seems that moving them around and changing the shape causes the problem.
Don't try it!

Andrew

Finale 25
Finale 2012b.r1
Notepad 2012

iMac 27" 10.12 3.2 GHz Intel Core i3
Memory 4 GB 1333 MHz DDR3

iMac 27" 10.12 4 GHz Intel Core i7
16 GB 1600 MHz DDR3 Retina

13" Macbook Pro. 10.12
Memory 4GB 2.4GHz Intel Core i5

15" Macbook Pro. Retina.
10.12 2.5GHz Intel Core i7
16GB 1600 Mhz DDR3

A Cappella Choir Director And Arranger.

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SillyGoose&Val
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Total Posts : 1
  		   Posted 10/2/2016 8:56 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
On my mac probook if I make the main tool pallette 3 columns and 8 rows everything shows up, in any other configuration I'm missing some.

Still miss the METRONOME!!! waaaaah!

MacOS Sierra 10.12
MacBook Pro (retina, 13-inch, late 2013
2.7 Ghz Intel Core i5
Memory 8gb 1600 Mhz DDR3
Graphics Intel Iris 1536 MB


Finale Version 25.0.0.7722

Post Edited (SillyGoose&Val) : 10/2/2016 8:59:00 PM (GMT-5)

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Andrew Emmet
Registered Member

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Date Joined May 2004
Total Posts : 279
  		   Posted 10/2/2016 10:14 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Yes Make Music, bring back the Tempo Tool!!!!

Finale 25
Finale 2012b.r1
Notepad 2012

iMac 27" 10.12 3.2 GHz Intel Core i3
Memory 4 GB 1333 MHz DDR3

iMac 27" 10.12 4 GHz Intel Core i7
16 GB 1600 MHz DDR3 Retina

13" Macbook Pro. 10.12
Memory 4GB 2.4GHz Intel Core i5

15" Macbook Pro. Retina.
10.12 2.5GHz Intel Core i7
16GB 1600 Mhz DDR3

A Cappella Choir Director And Arranger.

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Brad Pearson
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Date Joined Mar 2004
Total Posts : 221
  		   Posted 10/3/2016 1:49 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
I also found that resizing the palette brought back the missing icons. (if my signature has not updated yet, I'm on Sierra 10.12, running Finale "25" and Finale 2014.5)

Brad Pearson
THG Music
Spokane WA
2012 13" MacBook Pro, 16 gig RAM, OS 10.12, Finale "25", Finale 2014.5, Garritan COMB 2, Garritan Personal Orchestra 4

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Bret Boulon
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Date Joined Jan 2003
Total Posts : 106
  		   Posted 10/15/2016 5:27 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
This is joke.
How can they ask for money for an upgrade like this !
They hire their developers in kindergarten of what ?
You should be ashamed MM.
20 years of Finale for me and still the same UI, pain in the ass trills, etc

I hate you
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christopherjhoh
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Date Joined Jan 2004
Total Posts : 19
  		   Posted 11/25/2016 6:29 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Yikes, me too! Most of the main tool palette suddenly showed up blank. Never happened to me before. Seems tied to upgrading to Mac OS 12 recently (Sierra); that's the only thing I can think of that changed.

Here's my workaround: After much trial and error I re-sized to three columns and all tiles reappeared, partially obscured but functional. No other configuration works. One can also select tools via the Tools menu but in decades of using Finale I found that inefficient except when I couldn't remember which symbol represented some function I hardly ever used.

Although I can live with this workaround, I hate the fact that MakeMusic doesn't keep their product current with the Mac OS. My software (v. 2014.5) is only a year old. Does anyone know, was this glitch fixed in the new version (called Finale 25)? I've asked MM if they were going to issue a maintenance update for Finale 2014 (i.e. fix the glitches sans the new features) and basically they said shell out the 150 bucks.

chris hoh

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Vaughan
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Date Joined Jun 1999
Total Posts : 4984
  		   Posted 11/26/2016 4:09 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Finale 25.1 (second version!) fixes this problem. I find this version faster and more reliable than a number of previous versions. MM is working hard at it!

Vaughan

Finale 3.2 - 25.1, Sibelius 4 - 7
Patterson's plugins, Tobias' plugins, full version, waiting for Jari's plugin update
MacOS 10.12
MacPro (2016) 16 GB, MacBookPro (2011) 8 GB

Amsterdam

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MikeHalloran
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Date Joined Oct 2001
Total Posts : 217
  		   Posted 11/26/2016 11:17 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
christopherjhoh said...
Yikes, me too! Most of the main tool palette suddenly showed up blank. Never happened to me before. Seems tied to upgrading to Mac OS 12 recently (Sierra); that's the only thing I can think of that changed.

Here's my workaround: After much trial and error I re-sized to three columns and all tiles reappeared, partially obscured but functional. No other configuration works. One can also select tools via the Tools menu but in decades of using Finale I found that inefficient except when I couldn't remember which symbol represented some function I hardly ever used.

Although I can live with this workaround, I hate the fact that MakeMusic doesn't keep their product current with the Mac OS. My software (v. 2014.5) is only a year old. Does anyone know, was this glitch fixed in the new version (called Finale 25)? I've asked MM if they were going to issue a maintenance update for Finale 2014 (i.e. fix the glitches sans the new features) and basically they said shell out the 150 bucks.


How many companies fix old versions after the next one has been released? If you want to stay current, be current.

Finale used to be a $99–$129 paid upgrade every year; now it's every other year. Even at $149, it's a savings.

Buy the update on Monday, November 28. It will be on sale for $99.

Many resellers including Musicians Friend have had the upgrade for $119 since day one.

I had problems upgrading using the Chrome browser. FireFox worked. Did not try Safari.

Finale 25.1, 2014.5, 2011c, SmartScore X Pro II, Encore 5.07, GPO 5
2010 iMac i7, 32G RAM, 2T SSD, Late 2013 MacBook Air, OS 10.12.1
MOTU Digital Performer 9.12, 9.02, Logic Pro X 10.2.4

Post Edited (MikeHalloran) : 11/26/2016 7:11:29 PM (GMT-6)

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christopherjhoh
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Date Joined Jan 2004
Total Posts : 19
  		   Posted 11/26/2016 12:43 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Thanks, Vaughan and Mike. You make some good points. Still, I think expensive software should be glitch-free by the second or third release and should be maintained for at least a year to keep up with system upgrades -- which come out with plenty of notice. I know Make Music has been trying hard and I recognize the progress they have made. But they haven't yet met the standards Coda set for Finale over most of its life. Yes, Finale used to be upgraded almost annually, but the company supported the previous couple versions so that users did not have to buy upgrades every year. And the prices were competitive if you upgraded every two or three years. At least that's was my experience as a Finale user since 1992, with a paid upgrade every two years on average. I hope Make Music's investment in 64-bit programming "under the hood" will pay off. And I'm glad they are offering a $99 sale in a couple days. I'll take advantage of that.

chris hoh

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Dr. Wiggy
Early music: modern methods



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Date Joined Jun 2006
Total Posts : 12628
  		   Posted 11/26/2016 2:26 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
christopherjhoh said...
Still, I think expensive software should be glitch-free by the second or third release and should be maintained for at least a year to keep up with system upgrades -- which come out with plenty of notice.

Finale 2014 was released in November 2013. Finale 2014.5 was a free update issued 2 years later, the purpose of which was largely to keep up with OS upgrades.

Apple schedules a new OS every 12 months, and gives developers 6 months' preview. However, early builds of the new OS often have bugs and it can be unclear for some time whether a problem needs to be fixed by Apple or the developer.

Finale v.25.1, 2012 MacMini; 2012 MacBook Pro (10.11.6 / 10.12.1)
Edirol FA-66; Roland A-49, HP Laserjet 5200 DTN
Ancient Groove Music www.ancientgroove.co.uk

Post Edited (Dr. Wiggy) : 11/26/2016 1:30:55 PM (GMT-6)

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MikeHalloran
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Date Joined Oct 2001
Total Posts : 217
  		   Posted 11/26/2016 8:10 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Ha! I forgot that 2014 was actually released in 2013. Had I given it any thought, I'd have remembered.

Revising my earlier statement, 2012, released in 2011, is now 5 years old when OS 10.7 was current. 2014 came out for Mavericks, OS 10.9.

That either still work at all in El Cap or Sierra, given that neither adheres closely to the Apple Developers Toolkit, is pretty good.

Finale 25.1, 2014.5, 2011c, SmartScore X Pro II, Encore 5.07, GPO 5
2010 iMac i7, 32G RAM, 2T SSD, Late 2013 MacBook Air, OS 10.12.1
MOTU Digital Performer 9.12, 9.02, Logic Pro X 10.2.4

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