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| MakeMusic Forum > Public Forums > Finale - Macintosh - FORUM HAS MOVED! > Acrobat PDF print queue - blank page in Finale | Forum Quick Jump
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Dr. Wiggy
Early music: modern methods
      
Date Joined Jun 2006
Total Posts : 12628
| Posted 2/3/2009 6:15 AM (GMT -6) |   | Hello all.
Those with Acrobat v8 or v9 will know that in Leopard, the Adobe PDF print queue only produces blank pages from Finale. MakeMusic at first suggested it was Adobe's problem, and that I should ask Adobe to provide a patch (.....)
However, they have said that they will ask the developers to look at it, which is good news.
It would be great if we could amass as much info on this problem as possible from the community.
1. First of all, can someone running Finale 2008 or 2009 on TIGER (10.4) confirm whether the Adobe print queue works for them.
2. Does anyone running Leopard have any other app that exhibits the same behaviour? There was talk of some problem with MS Office, but that may not be the same problem.
3. I did obtain a partial success by using huge paper sizes, and getting a very small squished up bit of output in a corner. Just thought I'd mention it. I may try putting CUPS into debug mode and see if anything comes up.
If anyone else has any other thoughts, please put them here.
Finale 2009b, 2Ghz iMac, OS X 10.5.6, M-Audio Audiophile USB
Ancient Groove Music
www.ancientgroove.co.uk | | Back to Top | |
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mjdisler
Registered Member
Date Joined Jul 2004
Total Posts : 180
| Posted 2/3/2009 4:17 PM (GMT -6) | | MacOS 10.4.11
2002 PPC (QuickSilver)
Finale 2007
Tried a one page classic guitar piece. Printed to pdf with no problems.
Acrobat 8 Pro wouldn't open the Finale file directly. I exported the Finale file to eps. Acrobat converted the eps file to pdf with no problems.
Once the file is a pdf, it prints to a hard copy with no problems.
I have Leopard on a new MacBook Pro, but haven't installed either Finale or Acrobat on it as yet. | | Back to Top | |
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Dan Sovak
Registered Member
Date Joined Dec 1998
Total Posts : 47
| Posted 2/4/2009 1:27 AM (GMT -6) | | For me, Adobe Acrobat 8 worked perfectly with Mac OS 10.4.11 and Finale 2008 and Finale 2009. It was only after I upgraded to Mac OS 10.5.4 and Adobe Acrobat Pro 9 that I now get blank empty pages when trying to save Finale 2009 files as pdf files with Adobe Acrobat 9 Pro. My current workaround is to save the file as a pdf in the Mac OS print dialogue, which works fine, but this probably lacks the finer resolution of the detailed print options of Adobe Acrobat 9 Pro. All of my other applications work fine on Mac OS 10.5.4 with Acrobat Pro 9, including Microsoft Office, so as far as I'm concerned, this is a Finale issue that needs to be fixed by the Finale people as soon as possible for those of us doing printed work for publishers.
Dan Sovak | | Back to Top | |
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Dr. Wiggy
Early music: modern methods
Date Joined Jun 2006
Total Posts : 12628
| Posted 2/4/2009 5:26 AM (GMT -6) | | My own investigations have uncovered the following:
1. Using the the Adobe PDF print queue from Finale crashes the Distiller process. The error relates to CoolType, Adobe's font rendering technology. I suspect this may be a conflict between the single-byte font encoding used within Finale's PS output and the double-byte encoding of CoolType. Yet another reason for Unicode support.
2. Ticking "Fit to Page" in the Finale part of the print menu produces a compressed mash of the Finale page in one corner. So there's something wrong with a bounding box or scale. (Possibly a missing grestore!)
3. I experimented with removing Finale's Print Dialog Extension (PDE), as it doesn't offer much functionality that isn't in the OS print menu anyway (except maybe crop marks). The plug-in is in a plug-in folder inside the Finale app package. Apart from improving the interface, this didn't change the result.
4. For those who need Distiller joboptions, I would recommend using "Save As Postscript" from the OS print menu, and save to a Distiller Watched folder. Don't use the Compile Postscript option from the File menu. As often said, if you have EPS graphics imported into the Finale document, this is the only way of getting high-resolution output. (I use EPS imports for ossias, incipits, plainsong verses, etc.)
5. Distiller v9.0 has a (now traditional) memory segmentation violation error and leaves lots of log messages to that effect. But that is unrelated to the Finale issue.
Finale 2009b, 2Ghz iMac, OS X 10.5.6, M-Audio Audiophile USB
Ancient Groove Music
www.ancientgroove.co.uk | | Back to Top | |
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Bart Visser
Registered Member
Date Joined Dec 1999
Total Posts : 90
| Posted 2/19/2009 9:29 AM (GMT -6) | | Hi,
I use Leopard (on a G5 and a MacBook Pro) with Finale 2009 and Acrobat Pro 9. I also get blank pages when I print to PDF with Acrobat PDF. Today I opened a Fin2009 file in the free Finale Reader app. Printing to PDF went just fine! So: if you need to print 2009 files to PDF directly and want to use Acrobat Pro, you can use the free Finale Reader (which is also applescript-able so you could do a batch print to PDF with it).
Now one questions remains for me: is there any way you can print 'true black' using the Acrobat/Distiller-combination? My publisher is complaining that the PDF-files I send him aren't completely black (I use the compile-postscript work around, but this only works with a few page formats, I need A5, and that's not possible).
So: is there any way to have Distiller/Acrobat print true black (convert colors while printing to PDF)? (Or do I have to start another post for this question).
Bart Visser | | Back to Top | |
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Dr. Wiggy
Early music: modern methods
Date Joined Jun 2006
Total Posts : 12628
| Posted 2/19/2009 9:51 AM (GMT -6) | | Bart Visser said...
I use Leopard (on a G5 and a MacBook Pro) with Finale 2009 and Acrobat Pro 9. I also get blank pages when I print to PDF with Acrobat PDF. Today I opened a Fin2009 file in the free Finale Reader app. Printing to PDF went just fine! So: if you need to print 2009 files to PDF directly and want to use Acrobat Pro, you can use the free Finale Reader (which is also applescript-able so you could do a batch print to PDF with it).
Now one questions remains for me: is there any way you can print 'true black' using the Acrobat/Distiller-combination? My publisher is complaining that the PDF-files I send him aren't completely black (I use the compile-postscript work around, but this only works with a few page formats, I need A5, and that's not possible).
So: is there any way to have Distiller/Acrobat print true black (convert colors while printing to PDF)? (Or do I have to start another post for this question).
Bart, this is very interesting news. It clearly places the cause of the problem with MM if their brand-new product now works.
As for the true black issue: you can try selecting a mono printer's PPD in Page Setup, which should force greyscale. Or, you can make sure that your Distiller options convert to CMYK.
Don't use "Compile Postscript" - you can always use "Save As Postscript" from the print menu instead.
Finale 2009b, 2Ghz iMac, OS X 10.5.6, M-Audio Audiophile USB
Ancient Groove Music
www.ancientgroove.co.uk | | Back to Top | |
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Bart Visser
Registered Member
Date Joined Dec 1999
Total Posts : 90
| Posted 2/19/2009 10:40 AM (GMT -6) | | (This might be a bit off topic, so I'm still willing to start yet another one about the subject of non-black PDF's 
I use a monochrome printer (Brother HL1430) but still get a 4 color PDF.
When I check it in Acrobat using Output Preview and check off the black process, the music turns sort of grey. When I convert the colors in Acrobat to only use black it works, but this process can't be automated and with 700 files to convert....
Also: I convert the colors to CMYK with Distiller but still get the same 4-color result.
I'm new to this whole color-conversion thing. I never had a complaint about it until recently and all the solutions I found on this forum don't seem to work for me (but is quite possible that I just don't understand enough of the process of PDF-making/color-conversion).
Bart | | Back to Top | |
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Thorolf A. Holmboe
Registered Member
Date Joined Apr 2009
Total Posts : 1
| Posted 5/3/2009 2:26 PM (GMT -6) | | | I can confirm that on my PowerMac G5, the exact same installation (Finale 2009b/Acrobat 8.1.4) prints correctly on 10.4.11, but errs on 10.5.6. Very bad, and an issue for both Apple Computer and MakeMusic. | | Back to Top | |
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Rodney Sauer
Registered Member
Date Joined Jan 2004
Total Posts : 6
| Posted 5/11/2009 2:46 PM (GMT -6) | | I need to send PDF files out to musicians. I've been having the blank PDF problem, but the workarounds don't work for me. I'm running OSX 10.5.6, and Finale 2009b.r3, on an Intel iMac.
If I print to my Postscript laser printer, I get fine pages.
If I print using the Acrobat 8 or Acrobat 9 driver, I get a properly named PDF file, but all pages are blank.
If I choose the Print menu item, then choose "Save as PDF" from the "PDF" pop-up menu in the lower-left corner of the Printer dialog box, I also get blank pages. Ditto if I choose "Save as Postscript" and then distill the resulting file.
HOWEVER, if I first choose my Postscript printer as the Printer at the top of the dialog box (instead of Acrobat 8 or 9), THEN I use the PDF popup menu to save the files, I get good, usable, non-blank PDF files. (For the record, my printer is a Xerox WorkCentre M128).
If I use Finale's "Compile Postscript listing," I have to tell it a different name for each file it creates, but have no indication what part will be in that file. The resulting Postscript files can be distilled, and produce PDF files with music in them, but all of my page layout work is discarded and a part that was a single page (when viewed in Finale) becomes a three-page part with huge spaces between systems in the resulting PDF file.
I can also get a valid PDF file by bringing up the individual part in Finale, then using the Graphic Tool's menu item "Export pages" to create eps files, then distill those. Needless to say, you have to do this for each part. | | Back to Top | |
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rpmseattle
Registered Member
Date Joined Nov 2006
Total Posts : 419
| Posted 5/13/2009 1:40 PM (GMT -6) | | On my Mac Pro running OSX 10.5.6 or 10.5.7, I am unable to print to PDF from Finale 2009 using either the adobe print driver that comes with Acrobat Pro 8 or Apples own Print to PDF function in the Print Dialog from Finale. The Quicklook icon is blank, as is the document itself.
I can print to PDF using either of these methods from Sibelius, Word, and a variety of other programs on this same machine.
I can print from Finale 2009 on my Intel iMac running 10.4.11 just fine. So, the problem appears to be a Makemusic incompatibility with Leopard / Intel, or perhaps an issue when the user has Acrobat Pro 8 on the same machine.
*curious to know if Acrobat 9 is any better in this regard with Finale 2009.
I can use the workaround of printing to Postscript, then opening in Preview and saving as PDF but this is unacceptable given that I frequently save multiple parts as PDF files, and this workaround adds considerable time to the process.
I've gotten Rodney's workaround to work successfully, but not consistently. If I switch to a postscript emulation printer and then select Print to PDF from Apples' menu, sometimes a proper PDF is created.
Finale 2009 | Mac Pro 8 Core Xeon | OSX 10.5.x
www.musicprep.com/codaPost Edited (rpmseattle) : 5/13/2009 1:43:17 PM (GMT-5) | | Back to Top | |
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Dr. Wiggy
Early music: modern methods
Date Joined Jun 2006
Total Posts : 12628
| Posted 5/14/2009 7:01 AM (GMT -6) | | | |
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