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Waldo
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   Posted 8/24/2009 10:24 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Hi

I was wondering if anyone else has experienced a problem when exporting a section/page of Graphics from Finale 2010. I've encountered 3 problems (never before v.2010!!):
1. I make a selection, choose export and the file saved is 50% white space and only 1/2 of the original selection is displayed to the right side of the page.
2. It saves the selection but leaves the page totally blank.
3. In selected cases (NOT ALL) when I try to import the graphic file into openOffice (3.2) it says file is unreadable; however, some other files are readable?

Any suggestions??

Waldo

WindowsXP Home / Finale2010
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Scott Hirsch (Coach)
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   Posted 8/24/2009 10:42 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Hi Waldo! Sorry to hear that you are having issues with the Graphics Tool. Are you making a graphic while in Page or Scroll View?


Scott Hirsch
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Waldo
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   Posted 8/24/2009 10:52 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Page View.

Sometimes I can export the entire page (not always) and then I have to crop the selection I want in Photoshop.
it seems strange that Finale has never done this before though?
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Dr. Wiggy
Early music: modern methods



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   Posted 8/25/2009 3:00 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
What graphics format are you saving as? Or does it happen in all formats - JPEG, TIFF, PNG, EPS?


Finale 2009b, 2Ghz iMac, MacBook, OS X 10.5.8, M-Audio Audiophile USB
M-Audio Oxygen 61; Yamaha PSR-410
Ancient Groove Music
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Saffron
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   Posted 8/25/2009 4:05 AM (GMT -6)    Quote This PostAlert An Admin About This Post.

Waldo, this is one of the parts of Finale that MakeMusic rewrote for 2010 - specifically to provide support for PNG and JPEG.

It looks like they may have broken the old, rock-solid code that existed before, so I recommend you write this up and submit it as a bug report ASAP so that the programmers can get onto it while it is reasonably fresh in their memory ...

Brian



 

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Dr. Wiggy
Early music: modern methods



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   Posted 8/25/2009 4:49 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Saffron said...
It looks like they may have broken the old, rock-solid code that existed before,

...assuming that this is actually a bug which can be reproduced on other computers.


Finale 2009b, 2Ghz iMac, MacBook, OS X 10.5.8, M-Audio Audiophile USB
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Ancient Groove Music
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Saffron
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   Posted 8/25/2009 5:33 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Wiggy said...
Saffron said...
It looks like they may have broken the old, rock-solid code that existed before,

...assuming that this is actually a bug which can be reproduced on other computers.

Good point - I can't test this one (Finale 2005b ...).
 
Brian


 

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Firebolt
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   Posted 8/25/2009 11:37 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
I just tried exporting eps, jpeg, png and tiff with WinFin2010 on Vista and it worked fine. They all imported into Word with no problem too. Possibly an XP thing?? I don't have a clue. Sorry....

Rick


Rick Neal
Teacher, composer, bassist, guitarist

Gateway 1.6 GHz, AMD Turion 64 x2, 2 GB RAM, Finale 2010, 2009b, 2008a, 2007c (user since Finale 3.7.2), Sonar 7 Producer Ed., Windows Vista 32 bit, M-Audio Audiophile 2496 Firewire audio interface

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Ron.
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   Posted 8/25/2009 1:27 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
I've been exporting a fair number of graphic images from Finale2010 lately, and, never a hitch. I see no indication that this function is broken.


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Waldo
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   Posted 8/25/2009 9:23 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Thanks for all the help & suggestions!
After MANY attempts I think I've found the "bug" in my fingers!

In Scroll View one is able to make a selection on any one of 3 visible pages. (more or less depending on screen size)
HOWEVER, in the PAGE BOX (measure box) at the bottom of the screen one must specify on which page the selection lies!
If I make a graphic selection on page 2 but the PAGE BOX says 1 or 3, then Finale will export only a portion of the selection - hence getting a 1/2 page blank!
If the selection is on page 1 and the Page Box says 1, then it seems to be OK.

Thanks again!
My apologies for those of you who tried to find a solution on my behalf!!
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Scott Hirsch (Coach)
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   Posted 8/26/2009 2:49 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Great to see that you were able to get things working! Let us know if there are any further questions, or if you need any more help with this.


Scott Hirsch
MakeMusic Forum Assistance
-------------------------------------------
iMac G5 1.8GHz 2GB RAM OSX 10.4.11
iMac 2.4GHz Intel Core 2 Duo 4GB RAM OS X 10.5.4
MacBook 2.16GHz Intel Core 2 Duo 4GB RAM OS X 10.5.4
Finale 2005-2010
Kontakt 2,3
Tapspace Virtual Drumline 2.5.1
Zero-G Nostalgia
Garritan Personal Orchestra
Sibelius 2-5.2

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Saffron
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Date Joined Jul 2008
Total Posts : 4504
 
   Posted 8/26/2009 7:53 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Waldo said...
Thanks for all the help & suggestions!
After MANY attempts I think I've found the "bug" in my fingers!

In Scroll View one is able to make a selection on any one of 3 visible pages. (more or less depending on screen size)
HOWEVER, in the PAGE BOX (measure box) at the bottom of the screen one must specify on which page the selection lies!
If I make a graphic selection on page 2 but the PAGE BOX says 1 or 3, then Finale will export only a portion of the selection - hence getting a 1/2 page blank!
If the selection is on page 1 and the Page Box says 1, then it seems to be OK.

Thanks again!
My apologies for those of you who tried to find a solution on my behalf!!
If I were you, I'd download Fingers 2010a just as soon as it's released! lol
 
Brian


 

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