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blarson
Registered Member

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Date Joined Aug 2009
Total Posts : 1
  		   Posted 8/5/2009 11:04 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
I am unable to get to the download site to download the new version of smart music. Who do I call for assistance?
Thanks,

Bruce Larson
Crosby Schools
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JustinP
Senior Product Manager

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Date Joined Mar 2009
Total Posts : 822
  		   Posted 8/5/2009 2:44 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Hi Bruce,

Were you encountering a specific error message when you try to go to the SmartMusic 2010 download page?

Just to check, you were going to the link below, and then clicking on "Login to Download" ?

http://www.smartmusic.com/Support/Updates.aspx

After logging in using your account email and password (if you don't have one, you have the option of creating an account, which is free), does the download start automatically for you, or do you get the error message again?

Thanks!

-Justin

MakeMusic, Inc.

These on-line forums are intended for the exchange of ideas among the users of MakeMusic products. If you'd like individual help from our technical support staff, please contact them directly at http://support.makemusic.com/.

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