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akgreenberg
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Date Joined Sep 2005
Total Posts : 27
  		   Posted 9/24/2005 11:51 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
I recently updated my subscription for SmartMusic.  Why does SmartMusic still show the current expiration date?  I updated the subscription on-line, and ran the update directly on the program.  Will it simply update on the day after the current expiration date?  Please let me know.

Art G.
New York

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SmartMusicDave
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Date Joined Dec 2004
Total Posts : 7
  		   Posted 9/26/2005 11:55 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
That is correct; the subscription date will be maintained until the renewal is processed. At that time you will be prompted to update your subscription by the SmartMusic program. After you update in the program the date will be changed to the new expiration date.

Dave
SmartMusic Technical Support Representative

 

These on-line forums are intended for the exchange of ideas among the users of MakeMusic products. If you'd like individual help from our technical support staff, please contact them directly via email at winsupport@makemusic.com or macsupport@makemusic.com or call 952-937-9703 Toll free SmartMusic assistance: (866) 240-4041 Monday through Friday 8:30AM-8PM CST.

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akgreenberg
Registered Member

Click to send akgreenberg email.Personal Homepage Not AvailableSend a Private Message to akgreenbergAIM Not AvailableICQ Not AvailableY! Not AvailableClick to Add akgreenberg@hotmail.com to your MSN Buddy List.
Date Joined Sep 2005
Total Posts : 27
  		   Posted 9/26/2005 7:15 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Thanks. Love Finale '06, and SmartMusic.

Art G.
New York

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