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| MakeMusic Forum > Public Forums > Finale - Macintosh - FORUM HAS MOVED! > Finale 2009 and PDF issue... is it only me? | Forum Quick Jump
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kaumann
Registered Member
      
Date Joined Aug 2002
Total Posts : 883
| Posted 8/21/2008 2:29 AM (GMT -6) |   | Setup: OS 10.5.4, Finale 2009, MacBook Pro
When I try to create PDF from a file (tried a few files, problem always) then the PDF file created is opening just fine in Preview Application. I discovered the issue of corrupted PDF after I sent the file to a person with PC (was opened with Acrobat Reader). The first page was ok, then there were errors... I opened some PDF files in my Mac with Acrobat Reader and got exactly the same errors. Files were not usable.
I created PDF files from standard print dialog box.
The workaround was: I saved .ps file from standard print dialog, then opened the newly created postscript file with Preview App. Preview App. converts .ps to PDF on the fly in this case. Then I saved the converted PDF file form preview app and the file worked fine.
This bug (if it is a bug) creates me loads of extra work. I would appreciate if someone could verify, havent reported it yet.
hardware: MacBook Pro 15'', 2.4GHz. 4GB RAM, 200GB 7200rpm HD.
software: Finale, TGTools, Wallander Instruments, Motu Symphonic Instrument + Ethno Instrument & Digital Performer, Melodyne cre8, RaySpace, Plogue Bidule, QuicKeys, Kontakt+ more | | Back to Top | |
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Dr. Wiggy
Early music: modern methods
 
Date Joined Jun 2006
Total Posts : 12628
| Posted 8/21/2008 3:57 AM (GMT -6) | | kaumann said...
When I try to create PDF from a file (tried a few files, problem always) then the PDF file created is opening just fine in Preview Application. I discovered the issue of corrupted PDF after I sent the file to a person with PC (was opened with Acrobat Reader). The first page was ok, then there were errors... I opened some PDF files in my Mac with Acrobat Reader and got exactly the same errors. Files were not usable.
Could you define what was wrong with the files exactly? Were page elements missing, in the wrong place, or what? There are differences in the way that Preview and Acrobat display PDFs and it is not unique for problems to arise in one but not the other.
kaumann said...
I created PDF files from standard print dialog box.
Bear in mind that when you do "Save As PDF", the OS uses the default printer as its starting point. "Save As PS" does produce better quality results ( displaying imported EPS files properly, for instance.) However, I don't have "not usable" files from using Save As PDF, so yes, it probably is just you.
kaumann said...
The workaround was: I saved .ps file from standard print dialog, then opened the newly created postscript file with Preview App. Preview App. converts .ps to PDF on the fly in this case. Then I saved the converted PDF file form preview app and the file worked fine.
This bug (if it is a bug) creates me loads of extra work. I would appreciate if someone could verify, havent reported it yet.
This bug (if it is a bug) is probably not an issue with Finale, but more likely is something not quite right in your print setup. You could try resetting the print system or deleting your print queues and re-creating them.
However, it need not create you loads of extra work. Using Folder Actions and/or Automator, it is very easy to get your Mac to automatically convert .ps files to .pdf as soon as they are created. I have Folder Actions set up so that any .ps file that gets saved to a particular file gets Distilled into a PDF and placed in another folder; and PDF files that land in that folder automatically get run through CocoaBooklet, creating print spreads, which are saved to another folder!
Finale 2009, 2Ghz iMac, OS X 10.5.4, M-Audio Audiophile USB
Ancient Groove Music
www.ancientgroove.co.uk
"It's not a perfect world. But I've lost the receipt."Post Edited (Wiggy) : 8/21/2008 4:12:17 AM (GMT-5) | | Back to Top | |
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Philip.
Registered Member
Date Joined Aug 2006
Total Posts : 1466
| Posted 8/21/2008 9:12 AM (GMT -6) | | Wiggy, the PDF guru:
Do you have problems with Cocoa Booklet crashing regularly? It crashes for me quite often (approx. every fourth or fifth booklet I create), and while it is quick to re-launch it, I wonder if I'm doing something wrong.
10.5.4 Intel. (although the problem happened on my old G5 with Tiger as well) | | Back to Top | |
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kaumann
Registered Member
Date Joined Aug 2002
Total Posts : 883
| Posted 8/21/2008 10:10 AM (GMT -6) | | One file says more than a 1001 words...
Try to open this in acrobat reader, Mac or PC.
hardware: MacBook Pro 15'', 2.4GHz. 4GB RAM, 200GB 7200rpm HD.
software: Finale, TGTools, Wallander Instruments, Motu Symphonic Instrument + Ethno Instrument & Digital Performer, Melodyne cre8, RaySpace, Plogue Bidule, QuicKeys, Kontakt+ more
File Attachment :
faultz.pdf 63KB (application/pdf)This file has been downloaded 375 time(s). | | Back to Top | |
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migman
Registered Member
Date Joined Apr 2000
Total Posts : 2432
| Posted 8/21/2008 10:16 AM (GMT -6) | | | I have Acrobat Pro 9, not Reader, and I use 10.4.11, not 10.5.4, but I could open your PDF. When you sent it to the PC person, was it via email, and did you zip it first? | | Back to Top | |
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kaumann
Registered Member
Date Joined Aug 2002
Total Posts : 883
| Posted 8/21/2008 3:18 PM (GMT -6) | | The token error is happening in my own computer (MBP) as well. Same error occurred in PC. I didnt send via email.
I will try one file without diacritics...
hardware: MacBook Pro 15'', 2.4GHz. 4GB RAM, 200GB 7200rpm HD.
software: Finale, TGTools, Wallander Instruments, Motu Symphonic Instrument + Ethno Instrument & Digital Performer, Melodyne cre8, RaySpace, Plogue Bidule, QuicKeys, Kontakt+ more | | Back to Top | |
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kaumann
Registered Member
Date Joined Aug 2002
Total Posts : 883
| Posted 8/21/2008 3:23 PM (GMT -6) | | Wiggy said...
Try it without the diacritics...?
Thanks Wiggy. That was it.
I attach a new file. I attached a new file without diacritics- no problem. I guess it is a bug then. No such problem with Finale 2008, f2009 only.
The thing is: most of my files contain diacritics. My name contains one...
I guess I have to tell Arvo Pärt that he cannot be published with Finale 
hardware: MacBook Pro 15'', 2.4GHz. 4GB RAM, 200GB 7200rpm HD.
software: Finale, TGTools, Wallander Instruments, Motu Symphonic Instrument + Ethno Instrument & Digital Performer, Melodyne cre8, RaySpace, Plogue Bidule, QuicKeys, Kontakt+ more
File Attachment :
VideoCaelos09.pdf 60KB (application/pdf)This file has been downloaded 310 time(s). | | Back to Top | |
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Joe Brownlee
Registered Member
Date Joined Aug 2008
Total Posts : 9
| Posted 8/23/2008 10:04 PM (GMT -6) | | I am having the same problem. The first page of the PDF shows up blank. It appears that the music is there, it displays briefly, then the page becomes blank.
I agree with the previous poster, this is a HUGE issue for me. It works fine on 2008. | | Back to Top | |
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kaumann
Registered Member
Date Joined Aug 2002
Total Posts : 883
| Posted 8/24/2008 6:29 AM (GMT -6) | | I think we should start reporting this now. This is not about fonts. This is a bug that was introduced with Finale 2009.
hardware: MacBook Pro 15'', 2.4GHz. 4GB RAM, 200GB 7200rpm HD.
software: Finale, TGTools, Wallander Instruments, Motu Symphonic Instrument + Ethno Instrument & Digital Performer, Melodyne cre8, RaySpace, Plogue Bidule, QuicKeys, Kontakt+ more | | Back to Top | |
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Joe Brownlee
Registered Member
Date Joined Aug 2008
Total Posts : 9
| Posted 8/25/2008 8:05 PM (GMT -6) | | No, the Mac-generated PDF does not work on my Mac in Acrobat or on a PC. It isn't just PC-related. However, my file was originally created on a PC, so perhaps there is some cross-platform thing to it.
I'd be willing to bet that it is some certain item that is causing it to blow up. Perhaps the poster that said it is OK for them has a file that doesn't contain whatever it is that causes the problem. It can be easily reproduced and does not happen with the same file under 2008.
I used the methodology posted above to generate a postscript file and convert that to PDF with preview, and that works properly. | | Back to Top | |
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Dr. Wiggy
Early music: modern methods
Date Joined Jun 2006
Total Posts : 12628
| Posted 8/26/2008 2:18 AM (GMT -6) | | Michael Mortilla said...
I don't think that is the issue, per se, if I am reading the post correctly. The issue seems to be sending a Mac created PDF to a PC. I hope the issue can be clarified so we know exactly what we're discussing here. I don't have a problem with PDFs myself but I will have to find someone with a PC to send one to :) I don't think I know anyone with a PC <g>
I thought the issue was that PDFs created on a Mac using Save As PDF display with errors on Acrobat or Adobe Reader; but can display fine in Preview.
"Save As PDF" is slightly hit and miss, particularly for production work. It uses default settings, including the default printer queue.
For those that have this problem, I would recommend the following:
1. Reset the print system, delete your print queues and add new ones.
2. Make sure your default print queue is a decent Postscript laser printer.
3. Try using "Save As PDF/X" from the print menu instead.
4. If the problem remains, try deleting components from the score, e.g. repeats, expressions, articulations, guitar tab, etc, to see if any particular component triggers the problem.
5. Using Save As Postscript from the print queue will work, as it involves a slightly different process. It is trivial to get the Mac to distill ps files to pdf automatically using Folder Actions.
As occurred with my own print problem: just because it works in 2008 or earlier and doesn't work in 2009, doesn't mean that it's a "bug" in 2009. I solved my print problem after initially blaming MM by clearing away the cobwebs in my print system.
To be honest, I'd be surprised in MM changed *anything* in those sections of the program that do not have explicit bug fixes and new features.
Joe Brownlee said...
I'd be willing to bet that it is some certain item that is causing it to blow up.
It's almost certainly some certain item that causes this problem. 
Finale 2009, 2Ghz iMac, OS X 10.5.4, M-Audio Audiophile USB
Ancient Groove Music
www.ancientgroove.co.uk
"It's not a perfect world. But I've lost the receipt."Post Edited (Wiggy) : 8/26/2008 4:00:38 AM (GMT-5) | | Back to Top | |
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