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MakeMusic Forum > Public Forums > SmartMusic - FORUM HAS MOVED! > Problem Printing Gradebook Practice Time  Forum Quick Jump
 
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Bill Tonissen
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Date Joined Mar 2011
Total Posts : 1
  		   Posted 3/8/2011 9:50 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
I was wondering if anyone else was having this issue. When I go into my gradebook and want to print or export my students practice time assignment, all I get is '0' for the students who have logged time. If I click on the the little stopwatch icon in the grade book, I can see the amount of time practiced, but this time does not show up in the exported excel file/print. Anyone have a solution?
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James Lund
SmartMusic Technical Product Manager



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Date Joined Aug 2004
Total Posts : 128
  		   Posted 3/16/2011 8:51 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Bill,

Welcome to the forum! I've looked over this problem with the technical support agent you're working with, and it looks like you gave a grade of "0 points" for the practice report. Generally, you need to assign a point value to required assignments to prevent unpredictable behavior like what you've seen. I've written the problem up for our developers to look at, but until we have a chance to fix it, avoid assigning things with 0 points.

Thanks!

James Lund

MakeMusic, Inc.

These on-line forums are intended for the exchange of ideas among the users of MakeMusic products. If you'd like individual help from our technical support staff, please contact us directly at www.smartmusic.com/support.

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