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| MakeMusic Forum > Public Forums > Finale - Windows - FORUM HAS MOVED! > PostScript update | Forum Quick Jump
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GT
It was some other guy.
      
Date Joined Feb 2001
Total Posts : 1434
| Posted 4/10/2002 10:20 AM (GMT -6) |   |
Hi folks:
Here's the text of an e-mail I got from a fellow Finale user. Please don't be mad at me; I'm just the messenger!
I've been having an email discussion with one of Coda's tech's and he
just sent me an email that essentially stated that they're aware of the
problem but they have no idea what's causing it and they're stumped. I
found the following on Adobe's website and it could be relevant:
"There is a known problem under Windows 2000 and Windows XP (all
flavours) in which characters chosen from the ITC Zapf Dingbats font,
one of the "base 35" PostScript Type 1 fonts, display in the TrueType
WingDings font on the screen, but print OK to PostScript printers and
generate correct PDF files. A similar problem occurs with Carta and any
other Type 1 symbol fonts (other than the actual font "Symbol") that
might be resident in the PostScript printing device (as defined in the
printer's PPD file) and also installed on an end-user's computer system.
(Obviously, if a font is printer-resident but a copy of that font is not
installed at all on an end-user's computer system, characters in that
font will not display correctly!)
This problem affects many but not all applications. These applications
in which the problem occurs appears to include many applications which
use Windows 2000/XP's font rendering services as opposed to applications
which internally control their own fonts. The applications affected
include FrameMaker, Microsoft Office, and Lotus Smartsuite, amongst
others. No other Adobe applications are affected being that they control
and manage their own font services.
Adobe is aware of the problem. The cause of the problem is a mismatch
between how the OS font rendering system and the PostScript driver "see"
what are ostensibly the same fonts. Unfortunately, a short term
driver/OS fix are not forthcoming."
I assume Finale falls into the category of apps which use XP's font
rendering services. If this problem is related then currently there is
no fix. If this is not fixed by Finale 2003, then there should be some
documentation of this problem available to the user, but it looks like
we're currently out of luck. Imagesetter or TrueType it'll have to be
for now.
Bummer...
I've been seriously considering having a new machine built from scratch and installing 98 SE on it. This may well have decided the issue for me...
Cheers.
Gary
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musicofnote
Registered Member
  
Date Joined Jan 2001
Total Posts : 490
| Posted 4/10/2002 11:24 AM (GMT -6) | | | |
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GT
It was some other guy.
Date Joined Feb 2001
Total Posts : 1434
| Posted 4/10/2002 12:32 PM (GMT -6) | |
Leonard:
I do have a Mac! And none of these PostScript problems apply in Mac Land!
I (and many others) just wish that it worked on this side of the Forum!
Cheers.
Gary
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Ric
Registered Member
Date Joined Feb 1999
Total Posts : 485
| Posted 4/10/2002 12:50 PM (GMT -6) | |
On 4/10/2002 3:20:00 PM, Gary Tomassetti wrote:
>Here's the text of an e-mail I got from
>a fellow Finale user. Please don't be
>mad at me; I'm just the messenger!
No dummy excuses! You have been blacklisted ;-)
>I've been seriously
>considering having a new
>machine built from scratch and
>installing 98 SE on it. This
>may well have decided the
>issue for me...
I agree that 98SE generally solves nearly all multimedia and PostScript issues--I'm using it myself for this very reason. However, I must point out that, under some particular circumstances, there _will_ be PostScript problems with Finale 2002(a,b) and Win98SE.
While on many 98SE systems Finale 2002 works flawlessly, on some machines there are acknowledged problems with PostScript that make it impossible to obtain sane pdf output from the majority of Finale input files. Coda is aware of the problem, and I hope (but I cannot know for certain) that they are working on it.
Before having a machine built expressely for Win98Se and Finale, maybe it would be wise to test (with a dual boot system) if your software/hardware combination does indeed work.
Just my $0.02 before you spend kilobucks,
Riccardo
--
Riccardo Distasi
Arranging and composing homepage:
http://distasi.cjb.net/
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TTBashore
Registered Member
Date Joined Dec 1998
Total Posts : 148
| Posted 4/10/2002 8:36 PM (GMT -6) | |
As the "fellow Finale user" who sent Gary the email, I can state that Coda's tech support people are now in contact with the people at Adobe. I received the following email from Dov Isaacs at Adobe:
"There appear to be a class of fonts, usually containing symbols, that appear to have problems being printed via the PostScript driver under Windows NT 4, Windows 2000, and Windows XP. They don't print when printing directly to PostScript printers and likewise don't appear when producing PostScript for distillation. I am in the process of checking on a few such fonts from various sources. (The problem may be in the PFM file.) Anyway, I would be glad to look at this specific case if you can get Coda to email to me a .ZIP archive of their fonts."
I know that Coda has emailed him the fonts and he is looking at the situation and addressing it. I previously believed that the problem was with Coda's fonts but apparently there may be a conflict between Adobe and Microsoft. Hopefully it will be resolved soon. If I hear any more from either Coda or Adobe I'll post it to the forum.
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GT
It was some other guy.
Date Joined Feb 2001
Total Posts : 1434
| Posted 4/11/2002 3:01 AM (GMT -6) | | | |
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avremig
Registered Member
Date Joined Dec 1998
Total Posts : 338
| Posted 4/11/2002 6:24 AM (GMT -6) | |
To buttress what Anon has said, I use Swing Font - not a Coda font - and still experience the same PDF problems
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GT
It was some other guy.
Date Joined Feb 2001
Total Posts : 1434
| Posted 4/12/2002 8:38 AM (GMT -6) | |
And to further buttress what Anon said:
As I've mentioned in earlier threads on this topic, I have two PCs, both running XP Pro, set up nearly identically. The difference is that my Dell has a bunch of Adobe apps installed: Illustrator, Photoshop, Pagemaker, Acrobat and Type Manager. My Gateway has only Acrobat and Type Manager.
The Dell is the one where I do nearly all of my work, and where I have the PostScript problems. If I print from Finale to my PS driver, only lines, and no music characters, print. This is regardless of the font: Maestro, Petrucci, Jazz, BDNotes, whatever. (If I print to the PCL driver, it works, but very slowly.)
If I send that same Finale file to me Gateway and print to the PS driver, it works correctly. Thus, I've long suspected that there are issues between Adobe and Bill Gates.
I truly hope that the brains at Adobe can work this out.
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Middle Age Man
Registered Member
Date Joined May 2003
Total Posts : 1
| Posted 5/14/2003 6:49 AM (GMT -6) | |
Here's a related issue:
I'm using Finale 2003 and Adobe Acrobat 5.0.5 on both a Windows 2000 and Windows XP machines. On both systems, when I open PDF files I have created in Acrobat Reader, the fonts are fine. When I open them with Acrobat itself, I get the squares in place of noteheads. It does not matter whether I use PDF Maker or Distiller to create the files, as the results are the same.
I will wait patiently for a fix from either Adobe or Coda, but what could be causing this to be different between the two apps? (from the same software publisher, none-the-less)
MAM
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