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MakeMusic Forum > Public Forums > Finale - Macintosh - FORUM HAS MOVED! > Finale Lyrics font missing from 2012c  Forum Quick Jump
 
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ChrisW
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  		   Posted 9/24/2012 9:24 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
I've just noticed that the Finale Lyrics font has gone missing since I upgraded to 2012c. Has anybody else got the same problem?

Finale 2012c.r13, Mac OS X 10.8.2, iMac 3.06 Ghz, 4Gb RAM, Apogee Duet, Yamaha S90

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Zuill
"The Troll"



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  		   Posted 9/24/2012 9:27 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Must be a Mac thing. I still have it in Windows 2012c.

Zuill

"When all is said and done, more is said than done."
 
Finale 2002b, 2003a, 2004b, 2005b, Win XP SP3, 2011b Win 7 64bit, 2012a Bought and Paid For (Hopefully soon 2012b with some of the MAJOR BUGS fixed--well, now with 2012b and some of the bugs are fixed) 2012c, with some bug fixes
Favorite Forum quote: "Please, everybody, IGNORE THE TROLL!"

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ChrisW
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  		   Posted 9/24/2012 10:05 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Thanks Zuill - I've found three Finale Lyrics ttf files in the Macintosh HD/ Library/Fonts folder, along with Finale Mallets, Numerics, etc., which are showing up in Finale. Is there a way to rebuild the fonts list?

Finale 2012c.r13, Mac OS X 10.8.2, iMac 3.06 Ghz, 4Gb RAM, Apogee Duet, Yamaha S90

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Bill Stevens
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  		   Posted 9/24/2012 10:47 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Chris,

Curious. I see it in the Library folder too, but it doesn't show up in Font Book.

Bill

Finale 2012b (all versions since 1.0)
Mostly I use 2011c
Staff Paper and #2 Pencil with eraser
OS 10.8

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ChrisW
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  		   Posted 9/24/2012 11:11 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Bill,

Does that mean you can't access it from Finale either? I've attached a screenshot showing what I get if I try to select the lyrics font from a score already using it.

Chris

Finale 2012c.r13, Mac OS X 10.8.2, iMac 3.06 Ghz, 4Gb RAM, Apogee Duet, Yamaha S90


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Bill Stevens
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  		   Posted 9/24/2012 11:35 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
I don't even get the "missing" listing -- it doesn't show up at all. I suppose that's because you used that font in the piece before you upgraded.

Have you reported this to MM? I will report it too.

Bill

Finale 2012b (all versions since 1.0)
Mostly I use 2011c
Staff Paper and #2 Pencil with eraser
OS 10.8

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ChrisW
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  		   Posted 9/24/2012 11:38 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Bill,

Yes, I only get this on files that were using the font, otherwise it's not even listed. I'll report it now, I just wanted to check on the forum first.

Chris

Finale 2012c.r13, Mac OS X 10.8.2, iMac 3.06 Ghz, 4Gb RAM, Apogee Duet, Yamaha S90

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Peter Thomsen
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  		   Posted 9/24/2012 2:14 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
I got the problem, too.
FontBook reported that the Finale Lyrics font is damaged and that I should not use it.

I then restored Finale Lyrics from my Time Machine backup, and now the font is working again.

It certainly looks like the 2012c updater somehow damaged the Finale Lyrics font.

Peter

Mac Finale, 2011c & 2012b, Dolet 6 plug-in, Mac OS X 10.7.4, iMac Intel Core i7, 2.93 GHz, 16 GB RAM

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Vaughan
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  		   Posted 9/24/2012 3:01 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Interesting. Same problem here. Not that I ever used them but it's strange that the latest version of Finale has somehow corrupted the three lyrics fonts. When I tried to load them into FontBook, I got the message that I didn't have sufficient privileges. Manually reinstalling them had no effect. I also restored them from Time Machine and all is well. Hmmm.

Vaughan

Finale 3.2 - 2012b, Sibelius 4 - 7
Tobias Giesen's plugins, full version, Robert Patterson plugins, Dolet 6 plugin
MacOS 10.8
MacPro 6GB, MacBookPro (2011) 8GB
Kontakt 4.2

Amsterdam

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Bill Stevens
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  		   Posted 9/24/2012 3:28 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Ditto here. Hooray for Time Machine.

I wonder if installing the Font Pack would also cure the problem.

Bill

Finale 2012b (all versions since 1.0)
Mostly I use 2011c
Staff Paper and #2 Pencil with eraser
OS 10.8

Post Edited (Bill Stevens) : 9/24/2012 3:33:24 PM (GMT-5)

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Bill Stevens
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  		   Posted 9/24/2012 7:04 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
I got this response from Christopher at customer service:

It appears that the font is installed (with a few updates to characters), but there is a permissions setting that is incorrect. We're working on options for correcting this, but in the meantime (and if you are comfortable), you can use the following command in Terminal to restore the font:

sudo chmod 644 /Library/Fonts/Finale\ Lyric*

Finale 2012b (all versions since 1.0)
Mostly I use 2011c
Staff Paper and #2 Pencil with eraser
OS 10.8

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Dr. Wiggy
Early music: modern methods



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  		   Posted 9/25/2012 1:41 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
The C update installer deletes all Postscript versions of your Finale fonts and reinstalls all the TrueType ones. Now it appears that the Lyric font has the wrong permissions when it gets installed.

Arrgh. I have complained vigorously about the rudeness of doing this and the pointlessness of messing with the fonts if the fonts themselves have not been updated (for the better).

"This is me helping."

Finale 2012, 2Ghz iMac; 2Ghz MacBook, 10.7.4
Edirol FA-66; M-Audio Oxygen 61; Yamaha PSR-410, HP Laserjet 5200 DTN
Ancient Groove Music www.ancientgroove.co.uk

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ChrisW
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  		   Posted 9/25/2012 4:20 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Yes, I got the same response from Christopher and it has fixed the problem. I wonder what the few updates to the characters are?

Finale 2012c.r13, Mac OS X 10.8.2, iMac 3.06 Ghz, 4Gb RAM, Apogee Duet, Yamaha S90

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Christopher Y
MakeMusic QA

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  		   Posted 9/25/2012 11:18 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Hello,
 
We've updated the Fontpack to correct this issue, so no need to work in Terminal. You can find the update here:
 
http://makemusic.custhelp.com/app/answers/detail/a_id/749
 
As for the updates in the font itself, we put in some additional diacritical marks.
 
 

Christopher Y.
Notation Product Specialist
MakeMusic, Inc.

Need to contact Finale Technical Support? Click here to create a support case.

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Dr. Wiggy
Early music: modern methods



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  		   Posted 9/25/2012 11:22 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
That installer looks like it only installs the TrueType versions. No sign of the Postscript fonts that were deleted?

Are we to infer that MM is phasing out the PS Type 1 format?

"This is me helping."

Finale 2012, 2Ghz iMac; 2Ghz MacBook, 10.7.4
Edirol FA-66; M-Audio Oxygen 61; Yamaha PSR-410, HP Laserjet 5200 DTN
Ancient Groove Music www.ancientgroove.co.uk

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Vaughan
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  		   Posted 9/25/2012 5:55 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
They'd certainly better not!

Vaughan

Finale 3.2 - 2012b, Sibelius 4 - 7
Tobias Giesen's plugins, full version, Robert Patterson plugins, Dolet 6 plugin
MacOS 10.8
MacPro 6GB, MacBookPro (2011) 8GB
Kontakt 4.2

Amsterdam

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Vaughan
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  		   Posted 9/25/2012 6:02 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Wiggy said...
The C update installer deletes all Postscript versions of your Finale fonts and reinstalls all the TrueType ones.

One again I updated without checking this but the C update seems to have left my Postscript fonts alone and, at least on my systems, didn't reinstall the dormant TT versions. The only thing I had to do was reinstall the Lyrics font.

Vaughan

Finale 3.2 - 2012b, Sibelius 4 - 7
Tobias Giesen's plugins, full version, Robert Patterson plugins, Dolet 6 plugin
MacOS 10.8
MacPro 6GB, MacBookPro (2011) 8GB
Kontakt 4.2

Amsterdam

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Dr. Wiggy
Early music: modern methods



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  		   Posted 9/26/2012 3:53 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Vaughan said...
They'd certainly better not!

The new fonts introduced with 2011 -- Finale Alpha, Mallets and Percussion came with Postscript versions. However, for 2012, only the TrueType versions are installed. The new Lyrics font is also only available in a TrueType version.

TBH, I haven't actually analysed the difference in output between the PS and TT versions. Something for a rainy day, perhaps.

"This is me helping."

Finale 2012, 2Ghz iMac; 2Ghz MacBook, 10.7.4
Edirol FA-66; M-Audio Oxygen 61; Yamaha PSR-410, HP Laserjet 5200 DTN
Ancient Groove Music www.ancientgroove.co.uk

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