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mjolnir
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  		   Posted 9/13/2006 4:40 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Friends:

I detailed in another thread my problems with a particular legacy soundcard (involving an ALS 4000 chipset) on WIN XP and a conflict with a Logitech mouse in WINFIN 2k7.

However, as sometimes happens in this type of situation, solving one problem caused another. Since the removal of the sound card eliminated the game port I used for MIDI, I had to replace that functionality. A trip to the local computer emporium culminated with the purchase of an M-Audio Uno USB-MIDI interface. This attempted installation was not entirely satisfactory. The problem was, during speedy entry in any version, and also in simple in 2k7, I would enter a couple of notes, and then the notes I previously entered would start "bleeding" into later tones. After one phone call to Finale Tech support, I thought perhaps the problem was solved, but discovered shortly after concluding the conversation that it was not. The next call I made was to M-Audio Tech support. After trying a number of things, none of which worked, the M-Audio tech support rep advised me that the current production model of the MIDISPORT UNO interface does not work properly with some keyboards, mostly some of the less expensive Yamaha, and some of the older Roland devices; the symptoms are similar to those I experienced. The problem has not been reported with older versions of the MIDISPORT UNO.

To determine whether a particular UNO device is one of the affected model is to hold the device so that the LED's on the top are to the left. The UNO is translucent, so that if you hold the device, you can see the chips inside. If, as you look through the plastic about half way down the housing, towards the bottom (or if you are holding the unit horizontal, closest to you) you see a silver electronic component (the tech support fellow called it a chip; it is not a chip; it sticks up off the chip like some power transistors, and is about a quarter of an inch long, 1/8 of an inch wide, and about 3/16 of an inch high), then you have the newer version of the UNO. If you do not see a silver chip in that region, it is an older run of the UNO, and according to M-Audio tech support, does not seem to have the problem.

For those who purchase this later model of the UNO interface, and have this problem, M-Audio will exchange it for the M-Audio Midisport 1 x 1.

ns
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Tyler
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  		   Posted 9/13/2006 6:11 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Thank you for the information. I've seen a couple of people post on here who had problems with the Uno and Yamaha keyboards, and we had also come to the conclusion there was some conflict between them (it was as if Note Off signals were being interpreted incorrectly, sometimes showing as a low C0 note). Hopefully someone with a better memory than me will keep your post in mind for the next person who has this problem.

Windows XP, all updates



Real Time Finale Discussion - FinaleIRC.Com

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Fritz Meissner
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  		   Posted 9/14/2006 6:54 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Thank you for taking the trouble to make this definitive post for the benefit of others. I must say that it is impressive that M-Audio are

a. prepared to acknowledge that there is a problem.
b. willing to give info so that others can tell if they have the same problem
c. actually doing something about it.

Whereas before, based on what has been said on this forum, I would have avoided M-Audio, I would now say that one would have to recommend them for their outstanding support. I think that many companies could learn from this.

Fritz

PrintMusic 2004 and 2006, Windows XP Pro, Soundblaster Audigy 2 ZS, P4 2.6 GHz + 1 GB
2nd Tenor Cape Town Male Voice Choir

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