The original version of this page can be found at : http://forum.makemusic.com/default.aspx?f=6&m=481924
| Posted By : Lawson D - 8/2/2016 4:14 PM | We’re pleased to announce the release of a brand new help center! This platform includes new ways to discuss both the direction and use of our products:
Feature Requests - Have an idea for a new feature? Share it here and vote for others.
General Discussion - Ask questions to knowledgeable experts and share your expertise with others.
Our Customer Success team will be actively participating in our new help center - We hope to create a more transparent view into product development and foster helpful discussion related to the use of our products.
You’ll notice that there are some key differences between our user Communities and existing forums. Most notably, to attach .musx or other file types to a post you’ll need to create a shareable link using a cloud sharing service such as Dropbox or Google Drive. We look forward to hearing your feedback about our new platform and encourage you to tell us which features you’d like to see!
Lawson D.
Notation/Garritan Product Specialist
MakeMusic, Inc
These on-line forums are intended for the exchange of ideas among the users of MakeMusic products. If you'd like individual help from our Customer Success staff, please contact us here. |
| Posted By : Christopher Smith - 9/30/2016 8:10 AM | The biggest thing I would like to see is my old tech support questions and answers. It appears that my very long history with Finale's tech support has been entirely erased. I have been used to being able to look up old questions when the same issue crops up and I know I already asked the question but can't remember the answer. Also, it sometimes happens that a tech support person says "We have never had this problem reported before" and I can point them to the very message I had originally reported it in.
Christopher Smith
Mac Mini (Late 2014) 2.8 Ghz Intel Core i5, 8GB RAM
OSX Yosemite 10.10.5
Finale 2014.5 and V. 25
or
Macbook Pro (Retina, 13 inch, early 2015) 2.7 Ghz Intel Core i5, 8 GB RAM
OSX Yosemite 10.10.5
Finale 2014.5 and V. 25 |
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