MakeMusic Forum

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Posted By : lyttled - 12/12/2012 4:33 PM

I'm having my students record their best take so I can listen to it later. I've had issues with SM not saving the recording. Using the MP3 button it should save as a normal file, and it looks like it is doing so, but when looking back later there is no file there at all. What's up? If I reboot the computer it will usually work but you don't know that it didn't save the file until you go back to look it up.

Posted By : Seth Adams - 12/14/2012 4:36 PM

Lyttled,

Thanks for posting. Have you submitted a support ticket to our Tech Support department? I am sure they would be happy to take a look at what might be causing this issue on your computer. You can submit a ticket by following this link, http://smartmusic.custhelp.com/app/.

Seth

MakeMusic, Inc.

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