The original version of this page can be found at : http://forum.makemusic.com/default.aspx?f=6&m=443560
Posted By : Erin Vork - 12/3/2014 10:07 AM
Good morning everyone!

I know we (MakeMusic) have been awfully quiet lately. We've been working on a number of things (such as the transition to Boulder; more on that a little later today), but we've also been working on a new maintenance update for Finale.

Today, we're releasing Finale 2014d - an update intended to address a few specific issues reported from our users. Here's an outline of what you can expect:

  • Optional large-size tool palettes: A larger size for improved visibility can be chosen in the Preferences - Palettes and Backgrounds dialogue box.
  • New selected tool color: The highlighted tool on any tool palette is now a light blue rather than dark gray. This is in response to feedback from customers regarding difficulty seeing which tool was selected.
  • Disable snapping for beat-attached Smart Shape: A new menu option (Smart Shape > Snap When Attaching to Beats) returns to the Finale 2012-style method of placing Smart Shapes. Smart Shapes still attach to beats, but now only the attachment lines snap. The start and stop points appear where you click.
  • Help Improve Finale. After installing this update, a new dialog appears on the first launch asking whether or not you want to submit anonymous usage data to MakeMusic. (More info below)
  • Contents of the previous measure no longer overwrite existing music when selecting the "Move the extra notes to the next measure" option in Speedy Entry.
  • File opening and saving speed has been further improved.
  • Quick Look support is now enabled for documents created in Finale 2014.
  • Spotlight support is now enabled for documents created in Finale 2014.
  • The Movie Window can now open all file types that were available in Finale 2012.
  • The misalignment of stem connections for upstem quarter notes in certain circumstances has been corrected.

A word about the "Help Improve Finale" feature: When you launch 2014d, you'll be asked to share anonymous Finale usage data with MakeMusic (tools used, time spent in each tool, overall time spent in Finale, that sort of thing). This data will be used to better inform the design of future versions of Finale.

This is an opt-in feature (you get to choose to participate or not). No personally-identifiable or document-specific information will ever be collected, and you can change your mind about sharing at any time by choosing Help > Help Improve Finale.

You can download your update to Finale 2014d by opening Finale 2014 and clicking Help > Check for Updates. I've been a long-time lurker on these forums so I'm excited to be here and answer your questions. Ask away!

Additionally, I'd like to take a moment to introduce Peter, who will be taking over my duties as Moderator of this forum as I will not be making the move to Colorado. Peter has been a great asset to our Customer Success team (I'm sure some of you have already encountered him in that capacity) and I have no doubt that he'll be a great resource to you going forward. He'll be here to answer your questions starting today, and I'll be updating the information in the stickies to give information about contacting him to report spam or anything else that needs a moderator.


Erin Vork
Notation and Garritan Product Specialist
Product Management
MakeMusic, Inc.


Need technical help? Click here to submit a support case.


Posted By : Bill Stevens - 12/3/2014 10:37 AM
I was all a-flutter when I read Erin's post because I had been holding on to 2011 just for QuickLook. But a new file created in 2014d doesn't seem to give me QL capability.

What are others seeing?

Bill

P.S. The QL Generator I have is from 2011. Should the 2014 update have installed a more recent one?


Finale 2014c (all versions since 1.0)
Mostly I still use 2011c
Staff Paper and #2 Pencil with eraser
OS 10.9.4

Post Edited (Bill Stevens) : 12/3/2014 9:42:21 AM (GMT-6)


Posted By : Erin Vork - 12/3/2014 10:41 AM
Hi Bill,

That's odd. It's possible that have the 2011 plugin could cause a wrinkle. I'm on it!


Erin Vork
Notation and Garritan Product Specialist
Product Management
MakeMusic, Inc.


Need technical help? Click here to submit a support case.


Posted By : Bill Stevens - 12/3/2014 10:43 AM
I added a P.S.:

P.S. The QL Generator I have is from 2011. Should the 2014 update have installed a more recent one?


Finale 2014c (all versions since 1.0)
Mostly I still use 2011c
Staff Paper and #2 Pencil with eraser
OS 10.9.4


Posted By : Erin Vork - 12/3/2014 10:48 AM
2014d will install a new one, but it's in a new location (it's now in the App rather than the Quicklook folder).

I just tried a new document in 2014d and QL worked right away for me. I'm trying some other tests here and I'll let you know!


Erin Vork
Notation and Garritan Product Specialist
Product Management
MakeMusic, Inc.


Need technical help? Click here to submit a support case.


Posted By : Erin Vork - 12/3/2014 11:00 AM
Bill: How many (ballpark) .mus and .musx files do you have on your computer? If you have a bunch, it might just take the new plugin some time to index them. I just reinstalled 2011 to make sure I had the old version of the plugin and then created a new file in 2014d. QL worked right away, but I don't have all that many files on this machine.


Erin Vork
Notation and Garritan Product Specialist
Product Management
MakeMusic, Inc.


Need technical help? Click here to submit a support case.


Posted By : Dr. Wiggy - 12/3/2014 11:10 AM
You need to delete the OLD QuickLook plug-in (and Spotlight mdimporter) in /Library/QuickLook (and /Library/Spotlight).

The new plug-ins are inside the app bundle.


"This is me helping."

Finale 2014c, 2012 MacMini; 2012 MacBook Pro (10.9.5)
Edirol FA-66; M-Audio Oxygen 61; Yamaha PSR-410, HP Laserjet 5200 DTN
Ancient Groove Music www.ancientgroove.co.uk


Posted By : Bill Stevens - 12/3/2014 11:11 AM
Ballpark -- I have about 10 .musx files and about 18 zillion .mus files.

I will give it some time and let you know what happens.

Bill


Finale 2014c (all versions since 1.0)
Mostly I still use 2011c
Staff Paper and #2 Pencil with eraser
OS 10.9.4


Posted By : Bill Stevens - 12/3/2014 11:17 AM
Wiggy,

If I delete the 2011 QL Generator, will the new one correctly render old files?

Bill


Finale 2014c (all versions since 1.0)
Mostly I still use 2011c
Staff Paper and #2 Pencil with eraser
OS 10.9.4


Posted By : Erin Vork - 12/3/2014 11:21 AM
Hi Bill,

"18 zillion .mus files" are probably slowing down the new plugin a bit. :-) I don't think that deleting the old one will make it work any faster, although the new one will read .mus and .musx files.


Erin Vork
Notation and Garritan Product Specialist
Product Management
MakeMusic, Inc.


Need technical help? Click here to submit a support case.


Posted By : Bill Stevens - 12/3/2014 11:28 AM
Erin and others,

I removed the 2011 QL Generator and now both .musx and .mus files are previewing as expected.

I reckon this will make me a 2014 user.

Bill


Finale 2014c (all versions since 1.0)
Mostly I still use 2011c
Staff Paper and #2 Pencil with eraser
OS 10.9.4


Posted By : Dr. Wiggy - 12/3/2014 11:41 AM
Erin Vork said...
I don't think that deleting the old one will make it work any faster,

No, but having two generators for the same file type may cause conflicts.

Erin, you haven't mentioned the pinch-and-zoom fix on Yosemite.


"This is me helping."

Finale 2014c, 2012 MacMini; 2012 MacBook Pro (10.9.5)
Edirol FA-66; M-Audio Oxygen 61; Yamaha PSR-410, HP Laserjet 5200 DTN
Ancient Groove Music www.ancientgroove.co.uk


Posted By : Michael Mortilla - 12/3/2014 11:42 AM
Movies FIXED!!! Thank you, MakeMusic!!!!


Os X 10.10 Mac Pro 8 core; 20GB RAM.

Finale 2014; Digital Performer 8 [64 bit];

MIDI Life Crisis


Posted By : Erin Vork - 12/3/2014 11:49 AM
Wiggy said...
No, but having two generators for the same file type may cause conflicts.

Erin, you haven't mentioned the pinch-and-zoom fix on Yosemite.


Okay, I've learned a bit more about this. Which version of the plugin the system uses can be a bit of a murky area, and it's certainly possible that the system would still be trying to use the old plugin (so yes, removing it could prevent conflicts).

And thank you for reminding me about the pinch-to-zoom issue! In Yosemite, we saw that this was quite slow in 2014, so this has been fixed. Additionally, an issue that prevented tool specific menus (Chord tool, Staff tool, Lyrics tool, etc.) from appearing on Yosemite has also been fixed.

Michael Mortilla said...
Movies FIXED!!! Thank you, MakeMusic!!!!


That warms my heart. :-) You're welcome, Michael!


Erin Vork
Notation and Garritan Product Specialist
Product Management
MakeMusic, Inc.


Need technical help? Click here to submit a support case.


Posted By : CWillCalho - 12/3/2014 12:02 PM
I still wish it played fp's correctly like earlier versions....

Posted By : Erin Vork - 12/3/2014 12:11 PM
Could be an installation problem. Tech Support should be able to help you out, although running the installer again will probably fix it.


Erin Vork
Notation and Garritan Product Specialist
Product Management
MakeMusic, Inc.


Need technical help? Click here to submit a support case.


Posted By : Dr. Wiggy - 12/3/2014 12:35 PM
Michael Mortilla said...
I had moved the app to a folder on the same drive, but that hasn't affected the previous updates to 2014

That's not a good idea. Update installers frequently install revised components only (i.e. not the whole thing) to specific locations. You should really keep all apps in the /Applications folder, and not in any subfolders. (The same is true for Apple's own apps.)

If you're seeing a standard Apple application icon, then that suggests that Finale has got missing components. Run the full C installer and then run the D updater.


"This is me helping."

Finale 2014c, 2012 MacMini; 2012 MacBook Pro (10.9.5)
Edirol FA-66; M-Audio Oxygen 61; Yamaha PSR-410, HP Laserjet 5200 DTN
Ancient Groove Music www.ancientgroove.co.uk


Posted By : Peter West - 12/3/2014 12:38 PM
Option to disable the dreadful new smart shapes snap to beat thing. Great. I can now use 2014!

All I need now is text sizes in increments of less than 1 point and I'll be happy.


Peter
Music Publishing Services

*********************
iMac 27 inch, 8GB RAM /OSX.10.10+20 inch Cinema Display
Finale 2008 2009 2010 2011 2012 2014/Logic Pro X


Posted By : Bruno 1 - 12/3/2014 12:44 PM
After upgrade to 2014d, my New MacPro is slow than 2014, 2014a, 2014b, 2014c.


Bruno Rossi
Servizi Grafici per l’Editoria Musicale

New MacPro is 3,5 GHz 6-Core Intel Xeon E5 and Dual AMD Fire Pro 700 with 16 GB Ram.
Apple Cinema Display 30”


Posted By : Peter West - 12/3/2014 1:04 PM
Working fine here, and I can put hairpins where I need them. 2012 is out, 2014 is in.


Peter
Music Publishing Services

*********************
iMac 27 inch, 8GB RAM /OSX.10.10+20 inch Cinema Display
Finale 2008 2009 2010 2011 2012 2014/Logic Pro X


Posted By : Erin Vork - 12/3/2014 1:08 PM
Bruno,

What OS are you using? I can't think of any reasons why 2014d would be slower that c, but I'll certainly look into it.


Erin Vork
Notation and Garritan Product Specialist
Product Management
MakeMusic, Inc.


Need technical help? Click here to submit a support case.


Posted By : hittjett - 12/3/2014 1:15 PM
I keep getting an error when trying to download the file through Finale.


Jett Hitt
Yellowstone Wilderness Outfitters
Yellowstone for Violin and Orchestra


Posted By : Erin Vork - 12/3/2014 1:16 PM
hittjett said...
I keep getting an error when trying to download the file through Finale.


We're getting some reports of slower download times. I'll look into it and make sure nothings wrong, but I suspect our server might be a little overloaded right now. Give it some time or maybe consider trying again a little later.


Erin Vork
Notation and Garritan Product Specialist
Product Management
MakeMusic, Inc.


Need technical help? Click here to submit a support case.


Posted By : Peter F - 12/3/2014 1:18 PM
Hello to everyone here on our forums. My name is Peter, and I'm a Customer Support Representative with MakeMusic. I won't pretend to fill Erin's shoes, but I hope to be monitoring and posting on this site regularly. My colleagues and I hold this forum in very high regard, and I'm happy to be a part of making sure it thrives!


Peter Flom
Customer Support Representative
MakeMusic, Inc.


Need technical help? Click here to submit a support case.


Posted By : CWillCalho - 12/3/2014 1:24 PM
Go to the MakeMusic download site and download the update there. Much faster....

Posted By : Zuill - 12/3/2014 2:35 PM
Much, much, much faster! I was sitting there waiting (for 15 minutes and less than 5% complete) when I read this. I cancelled the "within Finale" update immediately and went to the website. Downloaded the zip file in less than a minute.

Zuill


"When all is said and done, more is said than done."
 
Finale 2002b, 2003a, 2004b, 2005b, Win XP SP3, 2011b Win 7 64bit, 2012a Bought and Paid For (Hopefully soon 2012b with some of the MAJOR BUGS fixed--well, now with 2012b and some of the bugs are fixed) 2012c, with some bug fixes. 2014c at present.
Favorite Forum quote: "Please, everybody, IGNORE THE TROLL!"


Posted By : Michael Mortilla - 12/3/2014 2:52 PM
I was able to download the full installer from the MakeMusic site. It's already the 2014d version so all is well again and F2014d is percolating along nicely.

MM you ROCK!


Os X 10.10 Mac Pro 8 core; 20GB RAM.

Finale 2014; Digital Performer 8 [64 bit];

MIDI Life Crisis


Posted By : Ronwass - 12/3/2014 3:14 PM
It's very encouraging to read that the fixes in this update address some of the issues that have been repeatedly mentioned on this forum. Also encouraging that some of those forum mates have already written about their satisfaction with the positive changes.

Erin, thanks for the past help you have given us, and best luck in your future endeavors.


Ron Wasserman
F2014c user since F2000
Desktop: 2012 i5 Macmini 4g ram OS X Mavericks 10.9.4
Laptop: Intel Dual Core, 2g ram, Windows 7
Casio Keyboard midi out to edirol to usb
TG Tools full version

". . . I love music, and anything that interrupts music, I hate."
Astor Piazzolla, Central Park Concert


Posted By : gracenote - 12/3/2014 3:40 PM
Solved my perplexing crash on quit problems. Love the new, larger toolbar. 2014 is my friend again!


GN

Specs: Mac Mini, OS 10.9x; 2.5ghz, 4GB ram

Finale 2012, 2014c, Casio Privia 88keys


Posted By : Michael Mortilla - 12/3/2014 3:45 PM
Yeah, I feel like I've been re-married... LOL


Os X 10.10 Mac Pro 8 core; 20GB RAM.

Finale 2014; Digital Performer 8 [64 bit];

MIDI Life Crisis


Posted By : Philip. - 12/3/2014 4:04 PM
CWillCalho said...
Go to the MakeMusic download site and download the update there. Much faster....

I second this. Updating through the program failed several times. Downloading through the web site was super quick.


Finale 2011c, 2012c, 2014c
Sibelius 6.2, 7.1.3, 7.5.1
Logic Pro X
Mac Pro (Late 2013) 3.7GHz Quad-Core Intel Xeon E5
OS X 10.9.5
32 GB RAM
www.nycmusicservices.com/


Posted By : Michael Mortilla - 12/3/2014 4:22 PM
And as I mentioned earlier, you can download the full installer from the MakeMusic site via your purchase link. It will install F2014d. Yippee I oh, I eh!


Os X 10.10 Mac Pro 8 core; 20GB RAM.

Finale 2014; Digital Performer 8 [64 bit];

MIDI Life Crisis


Posted By : Michael Mortilla - 12/3/2014 4:26 PM
From another thread here:

Philip. said...
I spoke with Gear, Fred and Mark a few weeks ago in New York:

(The requisite notice, for those unfamiliar, that I run the Sibelius Blog independently and that it is not affiliated with Avid, or MakeMusic for that matter)

www.sibeliusblog.com/news/finale-2014d-and-beyond-a-discussion-with-makemusic/


From the blog...

"Customizable tool palettes and other palette improvements for Windows users"

Why not Mac users? I can deal with the "one off" palette but prefer the classic one we used to have.


Os X 10.10 Mac Pro 8 core; 20GB RAM.

Finale 2014; Digital Performer 8 [64 bit];

MIDI Life Crisis


Posted By : David Ward - 12/3/2014 4:57 PM
I'm still just getting this for Quick Look (see screenshot), and no, I don't have an earlier version of Finale QL etc installed. I rarely want this, but I thought I ought to check it in case …

Saving is quicker (as is opening): at most 9 secs to save a 4.5 MB file that took more than 16 secs in F 2014c. Small files save almost instantly.

The boon for many of us will be the new Smart Shape option not to snap to the beat position: my thanks to MM for that.

I think that what Wiggy calls problems with 'focus' may still exist in this version, but as long as one is aware of them, they hardly matter.


David Ward
www.composers-uk.com/davidward

Finale 2014c with Mac 10.9.5
Finale 2010b with Mac 10.6.8
full TGTools

Since 2001 have used F 2001, 2003, 2007, 2009, 2010, 2014


Posted By : Peter West - 12/3/2014 5:18 PM
...And the install fixed my Garitan for Finale/Aria player problem.


Peter
Music Publishing Services

*********************
iMac 27 inch, 8GB RAM /OSX.10.10+20 inch Cinema Display
Finale 2008 2009 2010 2011 2012 2014/Logic Pro X


Posted By : Wess - 12/3/2014 5:33 PM
I am quite happy with the added smart shapes option to disable "snap when attached to beat", however some old issues remain intact – i.e. the annoying lag when loose-leaf view is selected and the music is dense.
2012 still appears to be much faster.


Finale 2014 and earlier...
________________________________________
iMac 27" (late 2013) i7-3.50GHz, Nvidia 775 2GB, 24 GB RAM, 1 TB Fusion drive. Mavericks 10.9.2
External A+B: 1TB SSD Samsung EVO 840 + 4 TB WD Black (Thunderbolt/USB3 enclosure)
External C: 2TB WD via FireWire800 (Thunderbolt-FireWire 800 adapter)
Second monitor: HP LP2475w (Thunderbolt-HDMI cable)

Macbook pro 17" (2009) 2.80 GHz, RAM 8 GB, 500GB SSD Samsung EVO 840

MIDI: hybride piano
YAMAHA Avant Grand N1


Posted By : Erin Vork - 12/3/2014 5:47 PM
Michael Mortilla said...
"Customizable tool palettes and other palette improvements for Windows users"

Why not Mac users? I can deal with the "one off" palette but prefer the classic one we used to have.


This actually refers to customizing which tools display on the palettes, which is a feature that Windows users had in Finale 2012 and previous. The style of the palettes is still the same on both platforms without any of the older designs.


Erin Vork
Notation and Garritan Product Specialist
Product Management
MakeMusic, Inc.


Need technical help? Click here to submit a support case.


Posted By : Michael Mortilla - 12/3/2014 5:48 PM
OK, Thanks. I'm more "color oriented" and that made selecting the tools much easier and faster.


Os X 10.10 Mac Pro 8 core; 20GB RAM.

Finale 2014; Digital Performer 8 [64 bit];

MIDI Life Crisis


Posted By : Jari Williamsson - 12/3/2014 5:57 PM
Wess-Music said...
I am quite happy with the added smart shapes option to disable "snap when attached to beat", however some old issues remain intact – i.e. the annoying lag when loose-leaf view is selected and the music is dense.
2012 still appears to be much faster.


Make sure to resolve and document any remaining with MakeMusic. The new CEO stated that there will be additional updates to 2014 to address performance and stability issues, and I think they want to document all possible cases.


Jari Williamsson

Windows XP, Pentium 4
2.40 GHz, 4 GB RAM

www.finaletips.nu - The Finale Productivity Tips site


Posted By : stringtapper - 12/3/2014 8:08 PM
Yay! The pinch-zoom feature is fixed on Yosemite!

I was holding off updating an entire system to 10.10 because of this one problem! cool


2.9 GHz i5 27" iMac 8GB 10.9.5 / 2.5 GHz i7 17" MacBook Pro 16GB 10.9.5 / Finale 2014c / GPO4 / Kontakt 5 / Logic Pro 10.0.7


Posted By : Gary the T - 12/3/2014 8:55 PM
I'm not nearly the regular I used to be on the Forum, though I still browse it fairly regularly. I've said in various threads over the past year that I still prefer 2011, but I had recently installed 2014c on my MBP as it was required for a recent part extraction project.

I had no intention of installing 2014 on my Mac, because of the well-documented issues Finale has with Waves and Native Instruments plugins. I've posted on numerous threads the crazy workaround I have to do in Finale 2011 every time I update my Waves.

With the release of 2014d today, however, just for giggles, I decided to try installing 2014d on my Mac, and here's what happened:

First I updated all my NI plugins, and restarted. Then installed Finale and GIFF, restarted again, said a prayer or three, and tried to open Finale.

First attempt, nothing. Force quit. Oh God, is it Waves and NI screwing things up already?

Second attempt, Vienna Ensemble opened, but Finale still didn't. Come ON, dammit.

Third attempt, Finale opened, I set my program options, experimented with Speedy entry, made sure all my print presets are there (they are, and also still in 2011, which is good, because when I first installed 2014 on my MBP, for some reason all my print presets disappeared from 2011 and I had to rebuild them all). Is that a glimmer of hope I see?

Fourth attempt and onward: So far, so good. Playback works, folders are correct, plugins are where they should be. Even after a restart, things appear to be correct.

Cue Hallelujah Chorus.

One very strange thing was that Avid's CoreAudio Manager launched when 2014 did, which never happened on the MBP, even though I have Pro Tools 10 and 11 installed on that machine as well. Turns out that my Avid OMNI was selected by Finale as the default I/O device. It's not, even on my system. I only use it for Pro Tools. Once I switched the I/O to my Metric Halo ULN-2, which IS the default for the system, no problems. Even ARIA Player seems to work on a VERY cursory bit of experimentation. Haven't yet tried Kontakt or any of that stuff, and I may not even try. I have so little hair left as it is…

So, I'm happy to say that things appear to be working correctly, and that's a relief, because on that big project, I had the choice of either using just a 17" MBP, or, if I wanted a second monitor, I had to connect it via HDMI to a Sony Bravia in my studio, because my matching 23" Cinema Displays are of a vintage that there was really no easy way to connect them to the laptop.

Now, does anyone know if there are any plans to revamp the Chord tool? The Chord Suffix Editor is to me the single worst thing in Finale. Back in the late 90s, when I was an engraver/editor for the National Guitar Workshop, I dealt with that nightmare every day. I was known to use the Lyric or even Expression tools rather than the damned Chord tool. 15 years later and it's still the same wretched interface. I'd say it's about time for an update, wouldn't you agree?

Cheers,

GT


Mobile: 17" MBP (2.66 GHz Intel Core i7, 8 GB RAM, 10.8.5), True Systems Precision 8, MH LIO-8
Home: Mac Pro (2x2.4 GHz Quad-Core Intel Xeon "Westmere", 32 GB RAM; 10.8.5; boot drive 960 GB Mercury Accelsior_E2 PCIe card), OMNI, MH ULN-2, MOTU 8pre
PT HDN 10.3.9/11.2.2; REAPER 4.7+ (32 & 64-bit); Logic 9.1.8; PreSonus FaderPort
Lots of Waves, McDSP, MH, Nomad Factory, Blue Cat plugins; VEPro 5; Komplete 9 Ultimate; IK Total Workstation 2; Peak Pro 6 & 7; Sound Forge Pro
Finale 2011c, 2014d


Posted By : Bruno 1 - 12/4/2014 2:33 AM
Erin Vork said...
Bruno,

What OS are you using? I can't think of any reasons why 2014d would be slower that c, but I'll certainly look into it.


Hi Erin,

I have installed Yosemite 10.10.1

Finale 2014d is much much slow to redraw and move page and all operations. I have cancelled the preferences, re-installed the software but or on MacPro that on iMac works in identical way.

I have created a new one account on the mei computers but the result has been identical.

I had already written to the Support and Chester is not successful to resolve the problem. I hoped instead that with the 2014d all it was resolved and is like before.

It is like having a Ferrari and to have to push it because the fuel is not that right one.

Finale 2011c it works to an impressive speed, 2012c is fast but not as 2011.

It helps me to resolve the problem because the thing is a lot frustrating.


Bruno Rossi
Servizi Grafici per l’Editoria Musicale

New MacPro is 3,5 GHz 6-Core Intel Xeon E5 and Dual AMD Fire Pro 700 with 16 GB Ram - OS Yosemite 10.10.1
Apple Cinema Display 30” and Samsung SyncMaster 245a

iMac 27" Core i7 quad-core 3.5 GHz and NVIDIA GeForce CTX 780M with 16 GN Ram, Fusion drive 3 TB - OS Yosemite 10.10.1

Finale 2.6->2014d, 2011 is the best!


Posted By : BvdPress - 12/4/2014 8:58 PM
I was going to try to be nice and say something positive, but I can't. The delays, lag time and overall slowness of 2014 makes Finale 2014D unusable.

There is no reason why almost every feature requires a wait time. For example, add a dynamic, wait, wait and then it appears. Using the selection tool click on that dynamic and wait, wait and then you can move it. Forget scrolling. It is virtually impossible. I get not everyone has these issues, but enough of us have from day one and there has not been a single enhancement in speed.

Now I will be stubborn. MacBook Pro with plenty of RAM, etc. so don't go there. I am not reinstalling or deleting preferences again. I highly doubt it is anything from end because every program on my computer works absolutely fine but Finale 2014. All of them. Even the ones that are much older than Finale 2012, 2011, etc. Heck even Finale 2012 works great until it quits unexpectedly.

Something nice: Being able to turn off snap is great!

Something sort of nice: The files I tried today can still be moved back 2012. Again Mr. Conspiracy in me says this feature was added because MakeMusic knew 2014 was going be a disaster. Sorry, but every passing day I can buy into that more and more.

A big ugh from to MakeMusic.

According to the new CEO this is the goal:

"I’m out to build a world-class company that delivers world-class products."

2014d definitely is not a good start at least for me, but maybe there will be hope the company will care more for the product than us users someday. Today may faith is totally gone.

I will now go back to 2012 and continue learning Sibelius which once you play with the settings enough you can get decent results. If nothing else, it is stable and speedy.

That is all I have for this rant. I have work to do, deadlines and giving 2014d test run wasted a good amount of my day.

Maybe I will go watch "Grumpy Old men" now...


Bryan Doughty
BVD Press, Music Express and Cimarron Music
Oystein Baadsvik US tour coordinator - http://www.baadsvik.com/
bvdpress@snet.net or bryan@cimarronmusic.com
http://www.bvdpress.com
http://www.cimarronmusic.com/


Posted By : Erin Vork - 12/5/2014 10:41 AM
Bruno 1 said...
Finale 2014d is much much slow to redraw and move page and all operations. I have cancelled the preferences, re-installed the software but or on MacPro that on iMac works in identical way.


How large, on average, are the files that you work with? I'm interested both in length (number of measures) and number of instruments and staves. As Gear said in his letter, there's still more work to be done to shore up and modernize Finale 2014, especially on Mac.

I'd also be interested to know what kind of MIDI drivers you have on this computer. I had a similar problem on Windows with 2014 myself while I had MIDI Ox installed. The more we know about the problem you're experiencing, the better our chances are of being able to fix it.

Do you have the support ticket number from your case with Chester? I can take a look at that and see if any of the information I need is there (so you don't have to send it again).


Erin Vork
Notation and Garritan Product Specialist
Product Management
MakeMusic, Inc.


Need technical help? Click here to submit a support case.


Posted By : Bruno 1 - 12/5/2014 11:51 AM
Erin,

The problem is on all file: after 20/30 minuteren Finale it seems an elephant and the pages move slowly. It happens or with files with little staff (1/2) that with many staff (50/100).

It happens with font created standards and fonts from me created indifferently.

I have tried to deactivate all this that helps the visualization like guides, grid, rules, I have tried of deselecting the colors of the tool from the preferences but it does not work. I have changed the background and texture but it improves but not a lot. I have changed visualization in Looseleaf Style: Column it still improves but not a lot.

I am seriously thinking to abandon the idea to use Finale 2014 and to wait for version 2015!

The ticket number from my case with Chester is: 140723-000005


Bruno Rossi
Servizi Grafici per l’Editoria Musicale

New MacPro is 3,5 GHz 6-Core Intel Xeon E5 and Dual AMD Fire Pro 700 with 16 GB Ram - OS Yosemite 10.10.1
Apple Cinema Display 30” and Samsung SyncMaster 245a

iMac 27" Core i7 quad-core 3.5 GHz and NVIDIA GeForce CTX 780M with 16 GB Ram, Fusion drive 3 TB - OS Yosemite 10.10.1

Finale 2.6->2014d, 2011 is the best!


Posted By : Motet - 12/5/2014 2:00 PM
Sounds like either a memory leak or fragmentation problem. Should be high-priority.


Finale 2011b, 2005, TGTools
Windows 7, USB Keystation 61


Posted By : Vaughan - 12/5/2014 4:02 PM
Bruno, your first sentence holds an important key: Finale slows down after 20-30 minutes. I've noticed this as well and remarked on it here several times. When I'm doing layout work, I generally restart Finale approximately every half hour. I even filed a support case with MM and they didn't respond to it at all. Here it is (case number 141105-000018):

In working with Finale 2014, whether on Yosemite or Mavericks, after it has been running for awhile, operations like staff nudging or switching tools slows to a crawl, making the program aggravating to use. In this state, nudging a staff using the arrow keys takes Finale 2 seconds to respond, as does switching tools (accompanied by the spinning ball of death). If I quit and restart Finale, reload the document and then nudge the same staff, it will then move about 4-5 times per second. Changing tools is then almost instantaneous. This behaviour requires me to quit and restart Finale about once every half hour to an hour. Not an impossible situation but very annoying and it shouldn't be necessary for a piece of professional software!

Here is an additional anomaly. When moving staves around (Page View), Finale is supposed to show the music while it's being dragged and it does indeed do this at the beginning of a work session. At about the same time as the aforementioned slowdown starts occurring, Finale stops showing the music as the staves are being dragged, and I can only see the outlines of the staves. This makes it difficult to do editing work, as one needs to be able to see the music in order to know how much to drag the staves! I either have to work using trial and error or by using the arrow keys to nudge the staves, but by this time Finale is functioning so slowly that each pixel nudge takes Finale 2 seconds to process. As I already mentioned, the only solution is to quit Finale, restart it, reload the document and find the spot where I was previously working.


Vaughan

Finale 3.2 - 2014c, Sibelius 4 - 7
Tobias Giesen's plugins, full version, Robert Patterson plugins, Dolet 6 plugin
MacOS 10.9.5/10.10
MacPro 6GB, MacBookPro (2011) 8GB

Amsterdam


Posted By : Dr. Wiggy - 12/5/2014 4:48 PM
Vaughan

There must be some other factor, as I leave Finale open for days on end with no slow-down. It is odd that some people find Finale un-usably slow, and others don't. But it's only going to improve if those with the problem provide MM with as much information as possible.


"This is me helping."

Finale 2014c, 2012 MacMini; 2012 MacBook Pro (10.9.5)
Edirol FA-66; Roland A-49, HP Laserjet 5200 DTN
Ancient Groove Music www.ancientgroove.co.uk


Posted By : Bruno 1 - 12/6/2014 2:46 AM
Vaughan

thanks for the information, what it marks them to me is this that I am making now. But you know very well that all this slows down the job and for who as me ago a profession cannot any be allowed to lose all this time.

I hope that MM succeeds to characterize the problem and to resolve it because when Final 2014 come opened is fastest but as it said before after little time becomes slowest and it must be restarted.

In both my computers I have a card more powerful video regarding the version base: the problem can be this?


Bruno Rossi
Servizi Grafici per l’Editoria Musicale

New MacPro is 3,5 GHz 6-Core Intel Xeon E5 and Dual AMD Fire Pro 700 with 16 GB Ram - OS Yosemite 10.10.1
Apple Cinema Display 30” and Samsung SyncMaster 245a

iMac 27" Core i7 quad-core 3.5 GHz and NVIDIA GeForce CTX 780M with 16 GB Ram, Fusion drive 3 TB - OS Yosemite 10.10.1

Finale 2.6->2014d, 2011 is the best!


Posted By : Vaughan - 12/6/2014 3:09 AM
Wiggy, it depends greatly on what I'm doing. If I'm entering notes, articulations, expressions or smart shapes, creating PDFs, etc., Finale generally doesn't slow down for me, either. It's working on the layout which seems to trigger it. The 'additional anomaly' I mentioned above is a sign that things are slowing down. Finale should show the contents of a staff while dragging it and this does happen when Finale is still 'fresh'. At a certain point, dragging staves starts just showing the staff outline and that's the signal for impending slowdowns. Several others have remarked on this behaviour, as well.


Vaughan

Finale 3.2 - 2014c, Sibelius 4 - 7
Tobias Giesen's plugins, full version, Robert Patterson plugins, Dolet 6 plugin
MacOS 10.9.5/10.10
MacPro 6GB, MacBookPro (2011) 8GB

Amsterdam


Posted By : Greensill - 12/6/2014 2:02 PM
I have the exact same symptoms as Vaughan. It certainly is a mystery why some folks have this unusable behavior and for others everything works OK. I presume it's a Mac thing. Is there anyone using windows who has this happen, especially the disappearing music bug when moving staves.


Finale 2014 - Imac
www.mikegreensill.com


Posted By : saxop - 12/6/2014 3:50 PM
When the slowness occurs, can you check the memory usage and processor usage? It might help the developers to know which is the problem (running out of memory or a build up of processes).

Is there any chance that switching to scroll or studio views for a second and then switching back corrects the problem? (in case calling those routines performs some type of page view cleanup in the code) Does the problem occur during sessions where you work in just one of the views, and have you experimented to see which view might be causing the problem?

Can you disable playback at the start of a Finale session (at least as much as Finale lets you) and see if it makes any difference?

Can you make the problem happen by starting Finale afresh and opening your document before you go eat dinner and then checking the performance when you return? In other words, are actions required to make the slowdown occur?

If layout activity seems to be related, can you speed up the symptoms by starting a new Finale session with a copy of your file and just going mad with page layout actions?

Posted By : Erin Vork - 12/8/2014 11:59 AM
I would also be interested in the answers to saxop's questions, although the information about page layout being the most likely culprit is very helpful. I'd also love to know a bit more about the hardware (specifically, the mouse) that you're using. We've had a couple bugs pop up that we were only able to reproduce with a very specific mouse or hardware configuration.

Another couple questions: Are you working on files with lyrics? What do you have set as your Maximum Undo list (in Finale > Preferences > Edit).


Erin Vork
Notation and Garritan Product Specialist
Product Management
MakeMusic, Inc.


Need technical help? Click here to submit a support case.


Posted By : Bruno 1 - 12/9/2014 10:47 AM
Hi Erin,

In the score that I realize there is nearly always the lyrics one. The kind on which job in constant way is the opera score.

I have tried to change mouse: I used Microsoft Arc Mouse. Now I have installed Apple mouse and tomorrow I will try the Magic Mouse. It seems that the things are improved. I can work a pair of hours and then to restart the software.

All it seems to answer more fastly, but we are still much far from the speeds of End 2011! After to have tested the Magic Mouse I make to know you.


Bruno Rossi
Servizi Grafici per l’Editoria Musicale

New MacPro is 3,5 GHz 6-Core Intel Xeon E5 and Dual AMD Fire Pro 700 with 16 GB Ram - OS Yosemite 10.10.1
Apple Cinema Display 30” and Samsung SyncMaster 245a

iMac 27" Core i7 quad-core 3.5 GHz and NVIDIA GeForce CTX 780M with 16 GB Ram, Fusion drive 3 TB - OS Yosemite 10.10.1

Finale 2.6->2014d, 2011 is the best!


Posted By : Greensill - 12/9/2014 1:15 PM
I use a 2.4 GHz intel core 2 duo iMac running 10.9.5

I use a Kensington trackball mouse....it's fascinating that the mouse might be a culprit. Though I hope not, I'm so used to the trackball now compared to a regular mouse.


Finale 2014 - Imac
www.mikegreensill.com


Posted By : Erin Vork - 12/9/2014 1:32 PM
I'm not in a hurry to "blame" a particular mouse for the problems, but I do want to try to find any other variables that we might not have accounted for. The first step to us being able to fix a problem is to be able to observe it in house.

I have heard reports of lyrics being responsible for some slowdowns on Mac. That is something we have our eye on and it helps to have more information like this.


Erin Vork
Notation and Garritan Product Specialist
Product Management
MakeMusic, Inc.


Need technical help? Click here to submit a support case.


Posted By : BvdPress - 12/9/2014 2:06 PM
Please look into how files that are moved from previous versions of Finale into 2014 do not behave as expected.

For example, the attached has a repeat issue. Click on one of the repeat squares and try moving the squares 2 clicks in the first system. You can only move one click and then the square becomes un-highlighted (I believe I made up that word).

If the repeat is replaced, it is not an issue. See the repeat in the second system that was added in 2014.

Export the file from 2014 to 2012 and both repeats work fine.

Maybe a slowdown is caused because certain items are not moved from version to version properly?

Actually if you leave out scrolling, a file is created in 2014 and not opened from a previous Finale version, the files are quite peppy on my machine. Scrolling is a disaster no matter what files are used. For scrolling, the odd part is the larger the file (more instruments) the smoother the scrolling appears to be. Still not good or expected, but smoother. I really don't get it at all. I don't use a mouse, but only a MacBook Pro with the trackpad.

For me, it is back to 2012 which at this point works well as I believe I have turned off everything that makes it quit! Wahoo!!!


Bryan Doughty
BVD Press, Music Express and Cimarron Music
Oystein Baadsvik US tour coordinator - http://www.baadsvik.com/
bvdpress@snet.net or bryan@cimarronmusic.com
http://www.bvdpress.com
http://www.cimarronmusic.com/

Post Edited (BvdPress) : 12/9/2014 1:11:52 PM (GMT-6)


Posted By : Zuill - 12/9/2014 3:13 PM
Smart Hyphens has been known to cause slowness. Try turning that off. If you need them, turn it back on at the end of the project for fine tuning. Or, fake the hyphens in places where Smart hyphens would be needed.

Zuill


"When all is said and done, more is said than done."
 
Finale 2002b, 2003a, 2004b, 2005b, Win XP SP3, 2011b Win 7 64bit, 2012a Bought and Paid For (Hopefully soon 2012b with some of the MAJOR BUGS fixed--well, now with 2012b and some of the bugs are fixed) 2012c, with some bug fixes. 2014c at present.
Favorite Forum quote: "Please, everybody, IGNORE THE TROLL!"