I got an answer from tech support...thanks for the promptness and everything works great now.

I have loaded SM 8.5 on my laptop. When I start the program everything goes fine until I try to open an accompaniment. The hourglass will show for a few seconds and then the program will lock up and...

Finale 2006 first CD loads fine, asks for second CD, I insert it, and nothing happens. When I open Finale it says reinstall Finale GPO. Did I miss something? Thanks.

When I open Smartmusic 8.4 I get the following message: Unable to load soundfont VivSndsR2.sf2. Reinstall from disk. This appears twice each time I open. Any ideas on a fix? I also have Finale 2005...

When I click on the mass mover menu, the drop down menu is half way off of my monitor so that I can't read the choices. None of the other menus do this...any ideas how to fix it? Randy D. Marble...