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Anto
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Date Joined Jan 2007
Total Posts : 9
 
   Posted 5/7/2008 4:20 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
Hello,
I'am a registered finale 2006 user,and
I just bought the update 2008, I've tried everything to make it authorize, but no way !
the message:"can't find the serial number on file"
or " invalid serial number "!
Does somebody have encountered this situation....and do you have a solution for me ?
Thank you,
Anto
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Sophie
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Date Joined Apr 2008
Total Posts : 188
 
   Posted 5/8/2008 11:13 AM (GMT -5)    Quote This PostAlert An Admin About This Post.
Hey did you buy this from MakeMusic or someone else, normally MakeMusic have you use your old serial number, but you must be registered with them for it to work with the authorisation.
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Anto
Registered Member

Email Address Not AvailablePersonal Homepage Not AvailableSend a Private Message to AntoAIM Not AvailableICQ Not AvailableY! Not AvailableMSN Not Available
Date Joined Jan 2007
Total Posts : 9
 
   Posted 5/8/2008 12:54 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
Thank you, Sophie !
it's ok, now....the problem apparently come that it's the French distributor who manage this kind of problems...
Have a nice day!
Anto
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Sophie
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Email Address Not AvailablePersonal Homepage Not AvailableSend a Private Message to SophieAIM Not AvailableICQ Not AvailableY! Not AvailableMSN Not Available
Date Joined Apr 2008
Total Posts : 188
 
   Posted 5/8/2008 5:11 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
Hey, glad it's fixed now, BTW how I guessed this is I had exactly the same thing (around the time of Finale 2005 or something) with the old UK distributor, simply they were slow at telling MakeMusic that I'd bought the upgrade, but simply emailing MakeMusic fixed that one in seconds! I bought my last upgrades straight from MakeMusic and so they new about me immediately.
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