It appears SmartMusic is encountering a problem as it attempts to use your sound card. You may wish to check with your computer manufacturer or sound card manufacturer and ensure you have the latest drivers for your sound card. You may also wish to check http://www.microsoft.com/directx and ensure you have the latest version of DirectX installed.
If the issue persists please contact us directly at [email protected].
SmartMusic Technical Support Representative
These on-line forums are intended for the exchange of ideas among the users of MakeMusic products. If you'd like individual help from our technical support staff, please contact them directly via email at [email protected] or [email protected] or call 952-937-9703 Toll free SmartMusic assistance: (866) 240-4041 Monday through Friday 8:30AM-8PM CST.