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Krissy
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Date Joined Oct 2008
Total Posts : 11
 
   Posted 11/17/2010 11:27 AM (GMT -5)    Quote This PostAlert An Admin About This Post.
Hello,
   I have a few students that submitted assignments on the last day of the marking period.  The assignments were all due well before the last day of the marking period but they were submitted late.  I cannot get them to clear from my inbox.  I listened to them but it will not let me give a recording score so they just sit in my inbox.  I tried changing the due date and the last submission date but it did not work.  I would like them cleared from my box.  Am I going to have those assignments stuck in limbo for the rest of the year?
 
Thanks!
Krissy DeNicuolo
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James Lund
SmartMusic Technical Product Manager



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Date Joined Aug 2004
Total Posts : 128
 
   Posted 11/22/2010 12:37 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
Krissy,

This is a problem with the ability to modify Recording grades if that assignment's due date has passed. You can fix it by extending that assignment's due date, changing the grade, then restoring the due date. We'll have that problem fixed on our end very soon, but I wanted you to have the workaround now while we wait to get the fix available publicly.

Thanks,

James Lund


MakeMusic, Inc.

These on-line forums are intended for the exchange of ideas among the users of MakeMusic products. If you'd like individual help from our technical support staff, please contact us directly at www.smartmusic.com/support.

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Krissy
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Date Joined Oct 2008
Total Posts : 11
 
   Posted 11/22/2010 12:38 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
I tried extending the date and it still would not let me put in a grade.
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James Lund
SmartMusic Technical Product Manager



Email Address Not AvailablePersonal Homepage Not AvailableSend a Private Message to James LundAIM Not AvailableICQ Not AvailableY! Not AvailableMSN Not Available
Date Joined Aug 2004
Total Posts : 128
 
   Posted 11/23/2010 2:09 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
Krissy,

Try once more today without changing the due date - we believe this issue is now fixed on our end.

Thanks,

James Lund


MakeMusic, Inc.

These on-line forums are intended for the exchange of ideas among the users of MakeMusic products. If you'd like individual help from our technical support staff, please contact us directly at www.smartmusic.com/support.

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Krissy
Registered Member

Email Address Not AvailablePersonal Homepage Not AvailableSend a Private Message to KrissyAIM Not AvailableICQ Not AvailableY! Not AvailableMSN Not Available
Date Joined Oct 2008
Total Posts : 11
 
   Posted 11/23/2010 2:13 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
It worked!  Thanks!
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