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Simon
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   Posted 7/27/2008 6:08 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
I've just got a new Dell with Windows XP pro and  64 bit chip.
 
When I try to load Finale 2009 I get an error message saying that it needs 3GB RAM (which it available) and to install the program sperately from Garritan instruments.  I try to do this and the installer says that its finished, but in fact nothing seems to install. Please help!
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francois_harel
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   Posted 7/27/2008 7:02 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Hi Simon,
Do you use XP pro 32bits or XP pro 64 bits.
I installed F2009 without problem on a XP pro 32bits system.
I also installed it without problem on a Vista x64 (64bits version).
Francois, Montreal


Francois Harel, Montreal, Canada
QX9650 3.0 GHz on Asus Maximus Formula, 4Gbytes, 4 SATA2 drives. XP Pro and Vista x64.
Finale 2009, Sonar PE 7.02
Kontakt Player 2 and Kontakt 3, fullGPO, JABB, CoMB
Edirol UA-1000, M-Audio Keystation Pro 88

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Scott Hirsch (Coach)
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   Posted 7/27/2008 12:15 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Also a reminder that Finale is not supported on 64 bit systems, as is the same with most professional audio programs.

If possible I would try installing it on another computer since you may run into other issues down the road and may have a hard time geting support from Tech support since it is not supported.

http://www.finalemusic.com/Finale/System-Requirements.aspx


Scott Hirsch
Tapspace, Inc.

iMac G5 1.8GHz 2GB RAM OSX 10.4.11
iMac 2.4GHz Intel Core 2 Duo 4GB RAM OS X 10.5.4
MacBook 2.16GHz Intel Core 2 Duo 4GB RAM OS X 10.5.4
Finale 2005-2009
Kontakt 2,3
Tapspace Virtual Drumline 2.5
Zero-G Nostalgia
Garritan Personal Orchestra
Sibelius 2-5.1

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Saffron
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   Posted 7/27/2008 2:05 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
But despite what Scott says, it does - like most applications - work on 64-bit Windows (albeit in 32-bit mode). How do I know? It's working perfectly on my 6Gb Vista 64 system.

Out of interest, how much RAM do you have? 4Gb? 8Gb? I'm wondering whether this might be an installer issue, whereby the old (32-bit) code is doing a memory test using a 32-bit check: 4Gb is exactly 2^32 bytes, and with the wrong (32-bit) test, will look like 0 Gb (as would 8Gb, 12Gb, 16Gb ...).
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LeoLuca
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   Posted 7/28/2008 2:32 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
I have seen more minuses with 64-bit system compatability than pluses. I'd avoid it like the plague, same with Vista. Mac's have it right, 8Gb of RAM on a G5 :)
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Scott Hirsch (Coach)
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   Posted 7/28/2008 9:14 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Saffron said...
But despite what Scott says, it does - like most applications - work on 64-bit Windows (albeit in 32-bit mode). How do I know? It's working perfectly on my 6Gb Vista 64 system.

Out of interest, how much RAM do you have? 4Gb? 8Gb? I'm wondering whether this might be an installer issue, whereby the old (32-bit) code is doing a memory test using a 32-bit check: 4Gb is exactly 2^32 bytes, and with the wrong (32-bit) test, will look like 0 Gb (as would 8Gb, 12Gb, 16Gb ...).


I am also using it on 64-bit and it is working great for me (midi only) with the exception of some sound libraries that playback poorly, so I know it works, I am just saying that it isn't supported. I have 4GB Ram on mine and I avoid it when possible because of it not being supported with other items that I use (which are not supported). I certainly don't mean that it will never work, just depending on how you use it, you might be better off using Vista 32bit.


Scott Hirsch
Tapspace, Inc.

iMac G5 1.8GHz 2GB RAM OSX 10.4.11
iMac 2.4GHz Intel Core 2 Duo 4GB RAM OS X 10.5.4
MacBook 2.16GHz Intel Core 2 Duo 4GB RAM OS X 10.5.4
Finale 2005-2009
Kontakt 2,3
Tapspace Virtual Drumline 2.5
Zero-G Nostalgia
Garritan Personal Orchestra
Sibelius 2-5.1

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huskeralum
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   Posted 7/29/2008 12:58 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
XP pro x64 is a fantastic operating system. Very few programs won't run on x64 and unfortunately it's usually the installer program itself that is the problem, not the program. An added benefit is that similar to Mac, the x64 is so rare there are fewer viruses that affect it.

Has anyone checked, if Saffron is correct? I've got 4Gb of ram and Finale 2009 won't install. Is it worth it for me to pop open the case and downgrade to 3Gb during the install? Finale 2008 installed and ran great, as does Garritan 2009 when I install it separately.
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Saffron
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   Posted 7/29/2008 1:05 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
If you're in the mood, please could you check my guess and let me/all of us know? It was only a hunch, though based on the behaviour of another program I was trying to install recently!

I don't have 2009 yet, and so cannot try this for myself. I usually wait until at least the "a" bugfix before upgrading Finale.
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huskeralum
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   Posted 7/30/2008 1:06 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Has anyone tried running the install using compatibility mode? I think I'll try that first, before cracking open the case. I'm not scared to open the case, I built the computer from scratch; I just don't want to pull all the cables loose to get it out in the open.
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Violinkap
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   Posted 7/30/2008 1:37 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Yes, I did.

I installed Finale 2008 & 2009 in Vista's "Win XP 32 compatibility mode" on my Vista 64-Bit machine. Works perfectly!

The only thing that did not work was the Web based help menu, until I did the same thing and ran it too in "Win XP 32 compatibility mode". Then it worked.

That is all you should have to do.

Finale is not 64-Bit based or compatible as stated by MakeMusic. Run it under 32-bit.

Hope this helps.

Keri-Ann


Finale 2005, 2006, 2007, 2008a and now 2009!
Win Vista 64-Bit, using Win XP 32 compatibility mode.
Quad core 2.5GHz, 7.1 Audio, 4 gig ram

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Saffron
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   Posted 7/30/2008 4:30 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Keri-Ann, ever ".EXE" file (and this includes FINALE.EXE) is marked as to whether it is a 32-bit or 64-bit (or 16-bit!) application. You don't need to tell Windows independently.

Install programs are slightly different, because many of them contain special code sections for 32 and 64 bit target OSs, and (in the case of Windows 64 (Vista/XP/2003) write installation info to different parts of the registry.

Once Finale is installed - in XP compatibility mode if you need it for the installer - it should run absolutely fine in "normal" mode - Windows knows its a 32-bit app, and will execute it within WOW64 accordingly.
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huskeralum
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   Posted 8/1/2008 8:09 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
I tried Saffron's suggestion and removed one 1-gig stick, bringing by RAM down to 3-gig, and no luck. I still get the same "you must have 256mb of ram to run Finale. Install will now quit."

Bummer, that MakeMusic uses a bad system check that works on 64-vista but not on XP x64.
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fairy
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   Posted 8/1/2008 8:27 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
I'm getting the same message as huskeralum on a 64x Vista:
"You must have 256mb of ram to run Finale. Install will now quit."
Have not installed in compatability mode yet, will try for Vista 32x first and let you know.
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fairy
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   Posted 8/1/2008 8:56 PM (GMT -6)    Quote This PostAlert An Admin About This Post.

Okay guys, just successfully installed on Vista 64x using compatability mode for win XP.

Go to: control panel> type in Program Compatability Wizard>decide to install from DVD/CD rom drive>run with admin. priv.>click next to test>finish install =done!

Looks okay so far, will keep you posted as things progress.

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Saffron
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   Posted 8/2/2008 4:27 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Thanks for trying my memory hunch, and confirmimg it doesn't work! :-)

Presumably once installed, you can run Finale as a "normal" Vista application?
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djlos
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   Posted 9/6/2008 11:28 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Fairy,
 
Ur the best, that worked for me too!!!! Thanks!!!!
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francois_harel
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   Posted 9/7/2008 7:01 PM (GMT -6)    Quote This PostAlert An Admin About This Post.

Hi everybody,

As I said in the beginning of this thread, I already installed F2009 on my Vista x64 PC which you can see spec in my signature.

I have to say that I have many problem with F2009 when I use PLAY sampling player from EWQLSO. As F2009 is a 32 bits applications, it was run in 32bits emulation. I don't install F2009 in 32bits but just with double-click the icon. It was automatically installed in the x86 Program File folder as it was recognized as a 32bits application.

But when I use PLAY, it jam many many times and I received an error message from Vista. I try to change the emulator running mode to XP 32 but I observe the same problem. It is very sad because the Platinum EWQLSO provide me very beautiful sounds for the kind of music I try to make (Hollywood sounds).

It very strange because I run EWQLSO on F2009 on my small computer (XP x32, P4 1.8GHz, 1Gbytes of ram) with very few problem and I never observer fatal error on my small computer. But on my big one (Vista x64), I always experience bugs and jams and received error message from the OS.

Anybody use F2009 with EWQLSO PLAY edition without problem on Vista x64 ???

Francois, Montreal
 


Francois Harel, Montreal, Canada
QX9650 3.0 GHz on Asus Maximus Formula, 4Gbytes, 4 SATA2 drives. XP Pro and Vista x64.
Finale 2009, Sonar PE 7.02
Kontakt Player 2 and Kontakt 3, fullGPO, JABB, CoMB
Edirol UA-1000, M-Audio Keystation Pro 88

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amputechture
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   Posted 9/7/2008 7:52 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Well Finale 2009 isn't supported in a 64-bit environment...Any odd behavior or poor results would be kinda expected.


Mac 10.4.11
Windows XP
Finale 02-09
Pro Tools 7.3
Digi 003

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Saffron
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   Posted 9/8/2008 3:49 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
amputechture said...
Well Finale 2009 isn't supported in a 64-bit environment...Any odd behavior or poor results would be kinda expected.

That simply is not true. Microsoft have done an excellent job in Vista 64 of providing a complete, secure, 32-bit environment for legacy applications, caled WOW64. Pretty much the only things which don't ever work in this environment is 16-bit modules (including old DLLs and DOS programs), but this is not Microsoft's fault: for that you must blame AMD in the first instance, for designing their 64-bit extensions to the x86 architecture without sufficient opcodes for mixing 16, 32 and 64 bit code, and then Intel, for simply duplicating AMD's work.
 
I've been running Vista 64 on my new desktop machine for many months now, alongside Vista 32 on a laptop, for my own software development and testing purposes, and everything that works on Vista 32 (apart from those 16-bit items) also works, identically, on Vista 64.
 
Brian
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francois_harel
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   Posted 9/8/2008 12:05 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Dear Brian,
Do you try Play 'sampler' from EWQLSO ?<If yes, can you open many instances of PLAY ?
Francois, Montreal


Francois Harel, Montreal, Canada
QX9650 3.0 GHz on Asus Maximus Formula, 4Gbytes, 4 SATA2 drives. XP Pro and Vista x64.
Finale 2009, Sonar PE 7.02
Kontakt Player 2 and Kontakt 3, fullGPO, JABB, CoMB
Edirol UA-1000, M-Audio Keystation Pro 88

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Saffron
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   Posted 9/8/2008 12:16 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Hi Francois, no I haven't tried this particular software, so cannot answer whether or not it has special problems on Vista (32 or 64) - I generally use external MIDI hardware for playback when quality matters, and Finale's softsynth when recording rehearsal tracks.

Brian
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johnarkensaw
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   Posted 9/11/2008 6:31 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
When will a patch that allows Finale 2009 to be installed in win XP 64 be released?
 
Its rather strange and aggravating that older versions install wtihout a problem in XP64 but not the latest...  sad
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francois_harel
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   Posted 9/11/2008 7:49 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Dear Brian and others...

I think that I found the problem. Like many times, it is almost always a driver problem. In the Audio setup menu of F2009, I change the audio driver to DirectSound rather than ASIO. After that, I can load 4 instances of PLAY (I don't check more than 4 for now) and load a lot of instruments. Yes, there is a pause between the time when you clock on the play button and the time when the HP processing begin. It seems that this delay was proportionnal to the amount of instrument loaded (so maybe related to the amount of ram used). But the HP processing itself is still rapid. And after, sounds was terrific !

I talk with support at Eastwest. Gys said to try the ASIO4ALL driver. I downloaded it and tried it but my pc jam when I load the EWQLSO instruments (more than 12 000 different samples...) (I know, it is crazy...). So I went back to the Directsound driver. Probably, my Edirol UA-1000 is not as good as a RME interface who was reputated to provide high quality drivers.... but now, everything works.

Yes, I probably can't use more thant 3Gbyte sof ram for my applications but at least, I can now work with very good sounds.
I made some small test with the 3-microphone setup and results was very interresting.
I can use the 24bits or 16bit instruments. The PLAY sample playing is very simple, effective and pleasant to use.

Of course, the match with the HP of F2009 remain to make. I make new parameters in the HP setup in order to adequatly control the EWQLSO. Problem is that EWQLSO provide a high number of different articulation so we have to choose the good one. But the answerd to dynamic and others techniques. I think that it need me many evening to tweak the link between F2009 and this large sample bank.

I must agree with the last member (John ?) about a x64 version of F2009. Even if F2009 is a notator and not a sequencer (I usually use Sonar), a x64 version will be great, at least for memory limit and speed.

open to talk wih any member that use F2009 and EWQLSO.

Francois, Montreal


Francois Harel, Montreal, Canada
QX9650 3.0 GHz on Asus Maximus Formula, 4Gbytes, 4 SATA2 drives. XP Pro and Vista x64.
Finale 2009, Sonar PE 7.02
Kontakt Player 2 and Kontakt 3, fullGPO, JABB, CoMB
EWQLSO PLAY Silver and now, Platinum Plus
Edirol UA-1000, M-Audio Keystation Pro 88

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Brian Wilbur Grundstrom
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   Posted 9/29/2008 10:32 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
I discovered a work around for installing Finale 2009 in XP64. It turns out that it is the installer that is not compatible with XP64, not the program.
As I have a dual install with XP (32) I installed Finale in XP 32, and it seems to run fine when logged on as XP64. I had to copy over the music fonts however.

Brian
www.brianwilbur.com
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yannick
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   Posted 10/7/2008 8:00 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Hi
I've received my upgrade 2009. It was very difficult to install it on my computer (bi quad core with 8 Go of memory and XP Pro 64 bits), only changing MAXMEM It's the solution for the non- compatibility of the installer
Brian say "It turns out that it is the installer that is not compatible with XP64, not the program."
But, unfortunatly, the program too: when I open Finale, I've an error message and it closes.
the problem is apparently only with XP 64 bits and not with Vista 64 bits (all is fine for Fran├žois)
But Finale 2008 worked quite fine previously on the same computer. I bought the upgrade without beeing warned about anything...
I've joined the technical support of MM and I'm waiting for a solution
Thanks for your help
Best regards


Finale 2008 (2009 on laptop), Sonar 6, Kontakt 2 (waiting 3), vienna ens. solo strings, GVI, FF800 RME, Win XP Pro 64 bits

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