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Barbt425
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Date Joined Mar 2007
Total Posts : 2
 
   Posted 9/11/2015 8:24 AM (GMT -5)    Quote This PostAlert An Admin About This Post.
I cannot access finale after installing Windows 10. Any suggestions? I get the initial startup screen and that is all. Thanks for any advice.
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N. Grossingink
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   Posted 9/11/2015 10:30 AM (GMT -5)    Quote This PostAlert An Admin About This Post.
I'm not a Windows user, but it seems that often the first step in any Finale troubleshooting is to trash the preferences and let Finale regenerate a fresh set.

See here, but they don't give the procedure for Windows 10:
www.finalemusic.com/usermanuals/finale2014win/Content/Finale/Finale_Preferences.htm

N.


Finale 2011c, 2012c - OSX 10.6.8
Finale 2014d - OSX 10.8.5

TgTools, Patterson Plugins, JW Change and Staff Polyphony, QuicKeys 4
Mac Mini 2.4 Ghz Intel, 8GB RAM
New Belgium Fat Tire Ale

“The old idea of a composer suddenly having a terrific idea and sitting up all night to write it is nonsense. Nighttime is for sleeping.”
–Benjamin Britten

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Ron.
Composer



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   Posted 9/11/2015 10:38 AM (GMT -5)    Quote This PostAlert An Admin About This Post.
I'd also upgrade to Finale 2015d.


Finale 2014d with Garritan Personal Orchestra 4.0.
JABB 3 and Concert & Marching Band 2.
Steinway: basic. Garritan's Instant Orchestra.
Garritan World Instruments. TGTools Pro
Windows 7 Home Edition, AMD FX-8100 8-Core Processor, 10 GB RAM
onboard Beats Audio sound card

violin and flamenco guitar, composer

Administrator, The Compose Forums
Specializing in contemporary art music

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Barbt425
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Date Joined Mar 2007
Total Posts : 2
 
   Posted 9/11/2015 10:57 AM (GMT -5)    Quote This PostAlert An Admin About This Post.
Thanks for the suggestions. Can't get in to preferences. I only get a blank screen with the start up logo. Can't afford the upgrade right now.
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Ron.
Composer



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Date Joined Mar 2003
Total Posts : 8828
 
   Posted 9/11/2015 11:43 AM (GMT -5)    Quote This PostAlert An Admin About This Post.
I think that N. Grossingink is talking about the startup files, called finale.ini and finmidi.ini.

Another idea: contact support. There could be a .dll missing that you can download from Microsoft.


Finale 2014d with Garritan Personal Orchestra 4.0.
JABB 3 and Concert & Marching Band 2.
Steinway: basic. Garritan's Instant Orchestra.
Garritan World Instruments. TGTools Pro
Windows 7 Home Edition, AMD FX-8100 8-Core Processor, 10 GB RAM
onboard Beats Audio sound card

violin and flamenco guitar, composer

Administrator, The Compose Forums
Specializing in contemporary art music

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Wlgold
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   Posted 9/11/2015 12:24 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
Right click on the Finale icon and select "troubleshoot compatibility" and see if you can run it in an earlier version of Windows.


Finale 2014d, GPO 4, JABB 3, Garritan Steinway Basic, Garritan World Instruments
Windows 7, 64 bit
Intel Core 2 Quad, 8GB RAM

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Zuill
"The Troll"



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Total Posts : 29077
 
   Posted 9/11/2015 12:25 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
If Finale was already installed when you upgraded to Windows 10, it might be that Finale needs a fresh install. Upgrades in place often cause these kinds of problems.

Zuill


"When all is said and done, more is said than done."
 
Finale 2002b, 2003a, 2004b, 2005b, Win XP SP3, 2011b Win 7 64bit, 2012a Bought and Paid For (Hopefully soon 2012b with some of the MAJOR BUGS fixed--well, now with 2012b and some of the bugs are fixed) 2012c, with some bug fixes. 2014c at present. Now 2014d.
Favorite Forum quote: "Please, everybody, IGNORE THE TROLL!"

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