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MakeMusic Forum > Public Forums > Finale - Windows - FORUM HAS MOVED! > WARNING UPDATE! Do Not Run the Windows 25 Upgrade on Windows 7  Forum Quick Jump
 
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Ron.
Composer



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Date Joined Mar 2003
Total Posts : 8828
 
   Posted 10/27/2016 10:19 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
Zuill said...
Bottom line: it's not a Windows 7 issue. It's a Windows 7 issue on Ron's machine, which has Windows update not operating properly. That is a huge difference. I would be more concerned about other issues, like security.

Zuill


I am far from the only one experiencing this problem. And, yes, I could upgrade to Windows 10--or I can wait for MM to come up with a solution. In any case, I have lost about a week of work and am not anxious to spend more time on computer-related problems right now.


Finale 25

GPO5, JaBB3, GIO, COMB2, GWI, GIFF, Steinway Basic.

Windows 7; 10 GB RAM.

www.composeforums.com

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Zuill
"The Troll"



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   Posted 10/28/2016 3:51 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
I guess I meant the Windows update problem might be the cause, but not everyone is having that problem. If it isn't connected to the Windows update problem, then I guess I misunderstood your issue.

Zuill


"When all is said and done, more is said than done."
 
Win 7 64bit, 2011b, 2012c, 2014d, 2014.5 
 
Favorite Forum quote: "Please, everybody, IGNORE THE TROLL!"

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Ron.
Composer



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   Posted 10/28/2016 6:09 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Hi Zuill,

Yes, it is apparently related to the Windows update application. It is broken on many Windows 7 machines. As I pointed out earlier, I have not had any Windows updates run to completion in several months. They all hang. MM's support team have identified the problem and are trying to find a workaround.

(They have also admitted that deleting the old version of Finale before the new one is successfully installed was not, perhaps, the wisest approach.)


Finale 25

GPO5, JaBB3, GIO, COMB2, GWI, GIFF, Steinway Basic.

Windows 7; 10 GB RAM.

www.composeforums.com

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Zoots
Registered Member

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   Posted 10/28/2016 8:56 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
There is a Windows Update Troubleshooter. Has it been tried? It fixed a problem I had.

https://support.microsoft.com/en-ca/instantanswers/512a5183-ffab-40c5-8a68-021e32467565/windows-update-troubleshooter


Finale 2012c
JABB3/Aria

Smartscore Pro X2

Windows 10

Intel i7 with more than I need

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Ron.
Composer



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   Posted 10/28/2016 9:11 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Thanks for the effort, Zoots, but the page you referred me to is for Windows 10. I did run with equivalent one for Windows 7 when on the phone with support the other day and it failed.


Finale 25

GPO5, JaBB3, GIO, COMB2, GWI, GIFF, Steinway Basic.

Windows 7; 10 GB RAM.

www.composeforums.com

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gogreen
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   Posted 10/28/2016 10:23 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Ron: As I said, a clean install of Windows 7 with the most recent ISO should solve your problem.


Arthur J. Michaels

/www.facebook.com/composerarthurjmichaels

Finale 2000, 2001, 2003, 2005, 2006, 2007, 2011b.r2, 2014d, 2014.5, Finale 25
Core i7 860 @ 2.80 GHz, 8.0 GB RAM, Windows 10 Home x64
Garritan COMB2, GPO4, GPO5, Aria Player 1.872, Audacity 2.1.2
Dell 2408 WFP, 1920x1200
M-Audio Delta Audiophile 2496
Casio WK-3000
M-Audio AV40 monitors
AKG K-240 Studio headphones
Brother MFC-L2740DW printer

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Derrek
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   Posted 10/28/2016 10:28 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Probably true, but definitely not what a busy person wants to hear. :-)


Finale 2014.5, Finale 25 - Windows 7 (64-bit)
GPO 5, JABB 3, World Instruments
TG Tools Full, (Sonar Platinum)

“Outside of a dog, a book is a man’s best friend. Inside of a dog it’s too dark to read.” — Groucho Marx

Post Edited (Derrek) : 10/28/2016 5:08:41 PM (GMT-5)

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Motet
Isorhythmic



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   Posted 10/28/2016 10:49 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
I had a problem with Windows Update a few years back and was actually able to get help from Microsoft.


Finale 2014.5, 2011b, 2005, TGTools
Windows 7, MIDI input
Finale Transposition Chart

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Ron.
Composer



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   Posted 10/28/2016 10:56 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
gogreen said...
Ron: As I said, a clean install of Windows 7 with the most recent ISO should solve your problem.


I though I had already discussed that. It will involve having to reinstall hundred of Windows updates (not to mention the--often--painful rebuild of all my other applications) with no guarantee that I will not run into the same problem. I've already discussed this with MM support and they agree that it would most likely be a colossal waste of time and not solve the problem.


Finale 25

GPO5, JaBB3, GIO, COMB2, GWI, GIFF, Steinway Basic.

Windows 7; 10 GB RAM.

www.composeforums.com

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Ron.
Composer



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Date Joined Mar 2003
Total Posts : 8828
 
   Posted 10/28/2016 10:57 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Motet said...
I had a problem with Windows Update a few years back and was actually able to get help from Microsoft.


So was I, but their "solution" was reinstall Windows. I've discussed that option in other replies.


Finale 25

GPO5, JaBB3, GIO, COMB2, GWI, GIFF, Steinway Basic.

Windows 7; 10 GB RAM.

www.composeforums.com

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gogreen
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   Posted 10/28/2016 11:13 AM (GMT -6)    Quote This PostAlert An Admin About This Post.
Ron. said...
I though I had already discussed that. It will involve having to reinstall hundred of Windows updates (not to mention the--often--painful rebuild of all my other applications) with no guarantee that I will not run into the same problem.

Yes, you might have to reinstall programs, but as I recall, there are options to keep certain installations. And, as I said, an up-to-date ISO file will eliminate the need to reinstall updates from the beginning, although there will be some you'll have to reinstall. That should go smoothly with a repaired Windows Update. It worked this way for me in Windows 7 when my Windows Update broke.


Arthur J. Michaels

/www.facebook.com/composerarthurjmichaels

Finale 2000, 2001, 2003, 2005, 2006, 2007, 2011b.r2, 2014d, 2014.5, Finale 25
Core i7 860 @ 2.80 GHz, 8.0 GB RAM, Windows 10 Home x64
Garritan COMB2, GPO4, GPO5, Aria Player 1.872, Audacity 2.1.2
Dell 2408 WFP, 1920x1200
M-Audio Delta Audiophile 2496
Casio WK-3000
M-Audio AV40 monitors
AKG K-240 Studio headphones
Brother MFC-L2740DW printer

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Motet
Isorhythmic



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   Posted 10/28/2016 1:14 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
I would be very nervous if I couldn't receive security updates.

It looks like there's a way that MM could build their package using static linking, which wouldn't require the DLLs.


Finale 2014.5, 2011b, 2005, TGTools
Windows 7, MIDI input
Finale Transposition Chart

Post Edited (Motet) : 10/28/2016 1:21:32 PM (GMT-5)

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ebiggs1
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   Posted 10/28/2016 2:48 PM (GMT -6)    Quote This PostAlert An Admin About This Post.
I installed the Fin 25.1 update after the latest Win 10 Anniversary was released. Automatic update so it did it over night without me having any input like it has for all Win updates. Fin 25.1 would not run along with some other issues. Not related to Finale. One of my three printers stopped working. My sound did not work.
I had to do a restore to previous version of Win 10 and stopped any automatic updates.
All came back and is working like it should. Even Finale V25.1 with sound.


Music makes the difference!
Finale 2014.5 *-* Finale 25
Dell XPS 8500 Intel Core i7 CPU @ 3.40GHz
16 GB RAM, 64 bit OS Windows 10

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