|MakeMusic Forum > Public Forums > Finale - Windows - FORUM HAS MOVED! > The Future ||Forum Quick Jump|
Date Joined Mar 2003
Total Posts : 8828
| Posted 12/31/2016 8:48 AM (GMT -5) |
|You are working on a tight deadline when you run into a show-stopping problem. You are near panic-stricken. You look up MM's support phone number. Not there. Telephone support has ended. You go to MM's user forum and post your problem, hoping someone will respond. If this happened before December 31, 2016, chances are good that someone will respond and give you a detailed fix within minutes. If this happened after Dec 31, 2016, you post and wait, and wait, and wait. |
Yesterday I received two email notices that someone from MM staff had responded to a couple of questions on their new and wonderful forum. Trouble is, those questions were posted in August. Can you afford to wait four months for a response to your urgent request?
That is what the future holds for us.
I will miss being a part of this wonderful community.
Fare thee well.
GPO5, JaBB3, GIO, COMB2, GWI, GIFF, Steinway Basic.
Windows 7; 10 GB RAM.
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Date Joined Nov 2011
Total Posts : 125
| Posted 12/31/2016 11:03 AM (GMT -5) |
|Greetings all! |
This is also my last post here and I look forward to further help on the FinaleForum from Zuill, Peter, Wiggy, Motet, Mike and many others in the years to come. I have learnt so much from this Forum – I am heartbroken to see it axed.
To Adam Wig (Director Customer Success), Michael Johnson (Vice President, Professional Notation) and Fred Flowerday (Senior Vice President, Product Strategy), I hope you realise that you have made a monumental faux pas in the closing of this forum.
Finale 3.1, 98, 2000, 2011b
Win 10 (64 bit)
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Date Joined Oct 2003
Total Posts : 29077
| Posted 12/31/2016 12:42 PM (GMT -5) |
|I don't know if this will be my last post, but let's see. 2016 has been a big year of change for me. Despite all the major changes (losing my teaching job of 22 years being one of the bigger ones), by the Grace of God I am looking to the future. MakeMusic closing this forum, in the bigger scheme of things, as annoying as it is, is not the end of life as we know it. I am learning, again, that for every setback, there is a future event that brings greater reward and accomplishment. So, as we all adjust, let's look to a brighter future, and a productive and rewarding 2017.|
"When all is said and done, more is said than done."
Win 7 64bit, 2011b, 2012c, 2014d, 2014.5, 25.2
Favorite Forum quote: "Please, everybody, IGNORE THE TROLL!"
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