The original version of this page can be found at :
Posted By : motabber - 1/22/2005 6:51 PM
I'm trying to activate a new home subscription, but I keep getting an error message telling me to enter the correct postal code.  I am CERTAIN that I have entered the right zip code, but the message keeps coming up.  I have tried adding five zeros, adding my street address, and changing the zip code to the one from the store where I got Smart Music.  Can anyone help?

Posted By : Tyler - 1/24/2005 1:29 PM
I'm really not sure on this one. I don't suppose it makes a difference if you try using either the 5 digit form or the extended form? Customer support is fast about helping with these things. Give them a call (it's free).

Windows XP, all updates