The original version of this page can be found at : http://forum.makemusic.com/default.aspx?f=5&m=290178
Posted By : dga8787 - 5/1/2010 6:19 PM
Can someone suggest what I might be able to do here so that I can use the expression tool again?? I have already reinstalled the program only for it to The program has simply been crashing no matter what file I open, just by double clicking to add an expression. It still lets me use metatools I have defined, but I cannot access my library.

I completely uninstalled Finale, reinstalled it fresh, opened up a blank document, selected the expression tool, double clicked and promptly crashed the program exactly as before. WHAT IS GOING ON HERE?! I have been a finale user since 2001 but I don't know how to solve this one --- I would greatly appreciate anyone's help, as it is finals week and I desperately need to print my scores...I have my graduating jury on Wednesday and I should have already submitted my materials by now but this issue has brought everything to a grinding halt.

This is the message I recieve


Problem signature:
Problem Event Name: APPCRASH
Application Name: finale.exe
Application Version: 14.0.0.0
Application Timestamp: 4a4902ae
Fault Module Name: finale.exe
Fault Module Version: 14.0.0.0
Fault Module Timestamp: 4a4902ae
Exception Code: c0000094
Exception Offset: 002a0661
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Dell 530S Vista SP1 Intel Core 2 Duo CPU E7200 @ 2.53GHz 3 GB RAM 32bit OS

I have a headache...

Posted By : dfwmd - 5/2/2010 1:26 PM
Which version are you using?


_______________________________

XP Pro SP 3
Dual Core 1.66 GHz
2GB RAM

Vista Home Premium SP 2 x64
Dual Core 2.50 GHz
6GB RAM

Finale 2010b
Garritan Personal Orchestra Kontakt 2
Garritan Jazz & Big Band Kontakt 2


Posted By : Wlgold - 5/2/2010 1:49 PM
Have you tried a system restore prior to the time the problem started?


Finale 2010b, GPO 4, JABB 3, Windows 7, 64 bit
Intel Core 2 Quad, 8GB RAM


Posted By : Warren Barnett - 5/2/2010 11:13 PM
Try MakeMusic support. If they can't help you, you may need to completely re-install Windows. Best way to get rid of idiosyncracies that I have found. Time consuming, but ultimately worth it. When you re-install you tend not to put back all the junky programs the you tried but never uninstalled, that are just taking up resources on your machine.


Warren Barnett
 
Finale 2007, 2008, 2009, 2010
Garritan Personal Orchestra
Garritan Personal Orchestra 4.0,
Jazz & Big Band
Jazz and Big Band 2
Jazz and Big Band 3
Concert & Marching Band
Tapspace Virtual Drumline 2.52
Anxiously awaiting Concert and Marching Band 2

Post Edited (Warren Barnett) : 5/2/2010 10:19:32 PM (GMT-5)