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Posted By : Sharon - 2/9/2004 12:04 PM
I upgraded to 2004 for Windows (XP) and have been using it for a few months with no problem.

After not working with it for about 2 weeks, I opened the programs Sat. and discovered that all my notations are garbage.  Lyrics appear where they should, but all notes and articulation are trashed.  Even my cursor is strange.  I'm seeing e-mail boxes, smiley faces, boxes, wavy lines, designs, etc.  Playback works correctly. Thought I might hear people laughing and mailboxes slamming shut! 

I'm thinking I've misplaced a font somehow.  I just did a system restore back to Thurs. I had deleted files and some shortcuts and thought I might have deleted a file shared with Finale.  Unfortunately, I also emptied my trash bin so that could have been the reason that system restore didn't fix the problem. 

I checked my Windows program files and there are folders for Finale 2002 (plug ins  and template folders) and 2003 (component files and plugins).  Hate to sound so stupid, but I think I remember doing uninstalls for 2002 and 2003 on Sat.  It seems to me 2002 and 2003 used to have shortcuts in my programs list and there aren't any there now.  I could have just deleted the short cuts.

Will simply reinstalling 2004 correct this problem?  If so, do I do an uninstall first? 

Help.  It's HORRIBLE to see my music looking like a bad dream. 

Posted By : Ron. - 2/9/2004 12:23 PM
Hi Sharon,

Might I suggest that you do a taylored reinstall from your Finale CD. Just reinstall the fonts. Don't know why they go missing on some people, but I've seen discussions on this before.

Good luck


Ron
Finale 2004a, W98 SE


Posted By : Sharon - 2/9/2004 12:32 PM
sorry to be stupid, but how do I do a taylored reinstall?

Posted By : HOMR - 2/9/2004 12:46 PM
A few windows into the installation, it will give the option of a full installation or custom installation... choose custom. It will then give you a big list of elements you can choose. Select the font items.

Posted By : Sharon - 2/9/2004 12:53 PM
while waiting for your reply I got brave, put the CD in and checked it out, was able to do just as you suggested and VOILA!  You're a genius.  I love you.  Everything's back to normal and I'm a happy camper again. 
Thanks so much.

Posted By : Ron. - 2/9/2004 1:35 PM
Sorry, I used a different term than is usually used in these forums, but you were able to figure it out. Glad to hear you're camping happily again--that's the main thing.
Anytime you feel like calling me a genius or telling me you love me, don't be shy (or were you refering to HOMR?)


Ron
Finale 2004a, W98 SE


Posted By : Sharon - 2/9/2004 2:25 PM
Well now, not to be fickle so newly into our relationship(s), but, to be fair, I guess I just have to love you both. However, I didn't really read HOMR's post until after I'd done it on my own. Still, had I read the reply first, I'd have had a lower anxiety level. ;o)

Posted By : Ron. - 2/9/2004 5:10 PM
:-) :-) :-) :-) :-)


Ron
Finale 2004a, W98 SE