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Posted By : Fox - 5/22/2016 1:51 PM
I could not find a way to report a problem on the Finale web site. I wasn't asking for technical support. The program crashes when I try to edit bookmarks. This is a Macbook-pro purchased in 2010. I should be able to delete a bookmark. I went to bookmarks, hit edit and tried to delete a bookmark. Crash! This happened 3 times so I gave up.

Posted By : N. Grossingink - 5/22/2016 2:01 PM
Pull your Finale 2014.5 preference file to the desktop. Quit and restart Finale to generate a fresh preference file. Does that work?


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Posted By : Fox - 5/22/2016 9:24 PM
No. I did what you said. Put the preferences file on the desktop and changed its name to xpreferences. Then I got my file and tried to eliminate the existing bookmarks. It worked for two but crashed when I tried to delete the last one.

Posted By : Fox - 5/22/2016 9:34 PM
Something else: I had three bookmarks: bookmark1 to bookmark3. They had been made in page mode. When I had trouble, I had tried to delete then when I was in scroll mode. So I tried to delete them in page mode. This worked. Then when I pressed bookmarks again, bookmark1 was present. It's still acting screwy but I've run out of descriptors. I think Finale just needs to look at this problem.

Posted By : Fox - 5/22/2016 10:23 PM
Sorry, its me again. This whole adventure was a blind alley. After I replaced the preferences library, all of my instrument settings were gone. So I had to get rid of the new preferences file and resurrect the old one (which you wisely advised me to put on the desktop). Its where I was before and I'll just live with the bookmark problem. I still thank you for your suggestion. I just upgraded from Finale 2010 and the piece I'm working on is for a chamber orchestra. I had completed it but I transferred it to 2014.5 to get practice in using the new upgrade. So thanks again.

Posted By : Dr. Wiggy - 5/23/2016 12:58 AM
Does this happen in any other file, or just this one?

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Posted By : Fox - 5/23/2016 11:44 PM
Well, I just recently went from Finale 2010 to 2014.5 (and also downloaded the latest Apple operating system. I have been using this chamber orchestra file to get used to the new Finale edition. I had to reset my instrumentation playback array in the process...and I am not willing to do it again because it is very time consuming. Anyway, to answer your question, this is the only file I have moved to Finale 2014.5. Finale 2010 can't play on this operating system.

Posted By : Dr. Wiggy - 5/24/2016 12:53 AM
And do you still get the crash?

"This is me helping."

Finale 2014.5, 2012 MacMini; 2012 MacBook Pro (10.11.4)
Edirol FA-66; Roland A-49, HP Laserjet 5200 DTN
Ancient Groove Music

Posted By : Fox - 6/7/2016 12:55 AM
Yes. Sorry for taking so long to answer. It crashes when I try to edit a bookmark.

Posted By : Zuill - 6/7/2016 1:55 AM
Maybe we should test the file to see if it is corrupt. May we?


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