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Posted By : Mike Rosen - 12/14/2016 1:45 PM
I'm trying to get the demo of Dorico, as many of you have. It takes my email address, and I click the relevant boxes, but then I get an error screen, telling me to contact support. However, the email support requires that an account be set up. I understand that, but I can't find anyplace to set one up.

Any guidance?

Mike Rosen

Bass with Choir of the Sound
Volunteer copyist (The Gang of Twelve) for the Barbershop Harmony Society

Finale 2014.5 on El Capitan
Simple Entry, QWERTY keyboard, numberpad. That's my system, and I'm stickin' to it.

"As a musician, he's a damn fine woodworker."

Posted By : N. Grossingink - 12/14/2016 2:01 PM
Be aware that the install is 9GB, including all of the sounds. No custom install without sounds is possible, from what I can tell.

Once installed, that truly is "when the fun begins".


OSX El Capitan 10.11.6
Finale 2011c, 2012c for production work

Finale 2014.5, not used by my clients

(Finale v25 - not interested yet)

TgTools, Patterson Plugins, JW Change and Staff Polyphony, QuicKeys 4
Mac Mini 2.4 Ghz Intel, 8GB RAM
New Belgium Fat Tire Ale

"At last, fortissimo!"
–Gustav Mahler, on visiting Niagara Falls

Posted By : NickG - 12/14/2016 8:41 PM
Once you enter the emai, it takes you to a new window that looks the same. Look down, it asked for password. If you don't have a password, you have to register. Once you do that, you get an email back.


MacBook Pro Retina Display, 16 gig ram, 1TB SSD.
MacOS Sierra
Finale 2008, 2010, 2011b, 2012a, 2012c, 2014d, 25.1
Sibelius 1, 2, 3, 7.5
Logic Pro X
Cubase 7.5
Steinber UR44
Korg M1
M-Audio Keystation Pro 88

Posted By : Mike Halloran - 12/14/2016 9:49 PM
Many have had problems downloading the Mac installer.

Steinberg emails you a temporary serial number, ok... but the link they send you is to download a piece of crapware called the Steinberg Download Assistant.

As you can see in this thread, that doesn't work for many Mac users. That the Steinberg people who responded didn't understand it's a Mac issue and gave a direct link to the Windows download certainly doesn't help.

There are other threads about the Windows version not working either.

Anyway, when I had the exact same problem and Console logs as are mentioned in this thread, I emailed support. They responded with a direct link to download the correct version for Mac.

It took me about 15 minutes to install and begin a score—would have taken longer but I had downloaded and installed the e-licenser already while trying to make the Steinberg Download Assistant behave .


Mike Halloran

Finale 25.1 & 2014.5, SmartScore X Pro II, Encore 5.0.7
2010 iMac 2.93G i7 Quad w/ OWC eSATA mod, 20G RAM, OS 10.12.1, 2T SSD
DP 9.1, 8.07, 7.24, Logic Pro X 10.2.4, DSP-Quattro, PSP, IK, NI, Eventide, Izotope & Antares plugins
G4 running OS 10.4.11 & 9.2 with legacy apps