Thanks for the reply. I field out the online form requesting help. As far as internet connection, they are both wireless. I have checked the daughter's connection and the wife's and actually the...

I have tried running the program in compatibility mode, but when it finishes, it shows that the program is incompatible. The website shows that it is compatible with Windows 7 and since it list Vista...

I installed the SmartMusic 2012 on my daughter's laptop. I checked prior to downloading to make sure that the system met the requirements, which it does. The program appears to install without any...