Oh my word. Among the tempo issues I've been having with files, why hasn't SmartMusic been updated for retina displays on MacBooks?! Okay. The tempo issues are for another post, but why don't we have...

Praise the lord! I think I've got it fixed. I deleted all reg.txt files from Application Support folder. Its fixed! Thanks for all replies. Patrick

Thanks. I've tried the new admin account but didn't help. I understand what you meant. :) Oh and, I haven't tried deleting files (I'm not at home)

Oh, and I don't really care if they're keen on seeking help or talking about it. I paid nearly $300 for their program. If they ban or turn against speaking about a problem to get help, then that's...

Yes. That's correct. Customer Support said that it doesn't take another spot as long as components are the same. By components I think they mean the survey/authorization info. It needs to be...